Ju-Yeon Lee

Ju-Yeon Lee

Iowa State University

H-index: 13

North America-United States

About Ju-Yeon Lee

Ju-Yeon Lee, With an exceptional h-index of 13 and a recent h-index of 13 (since 2020), a distinguished researcher at Iowa State University, specializes in the field of Customer Centricity, Digital/Online Channels, Business-to-Business, Business-to-Government, Marketing Strategy.

His recent articles reflect a diverse array of research interests and contributions to the field:

Effects of bid protests against government agencies on firm performance: Role of interorganisational relationship

Digital Customer Misconduct: An Emergent Theory-Driven Framework

The effect of customer asset strategies on acquisition performance in business-to-government markets

Commentaries on relationship marketing: The present and future of customer relationships in services

Improving Business-to-Business Customer Satisfaction Programs: Assessment of Asymmetry, Heterogeneity, and Financial Impact

Sharing economy: International marketing strategies

Toward a theory of outside-in marketing: Past, present, and future

Improving cancer outreach effectiveness through targeting and economic assessments: Insights from a randomized field experiment

Ju-Yeon Lee Information

University

Position

Associate Professor of Marketing

Citations(all)

826

Citations(since 2020)

688

Cited By

320

hIndex(all)

13

hIndex(since 2020)

13

i10Index(all)

14

i10Index(since 2020)

14

Email

University Profile Page

Iowa State University

Google Scholar

View Google Scholar Profile

Ju-Yeon Lee Skills & Research Interests

Customer Centricity

Digital/Online Channels

Business-to-Business

Business-to-Government

Marketing Strategy

Top articles of Ju-Yeon Lee

Title

Journal

Author(s)

Publication Date

Effects of bid protests against government agencies on firm performance: Role of interorganisational relationship

Economic Analysis and Policy

Daeyong Lee

Ju-Yeon Lee

Brett W Josephson

2024/3/1

Digital Customer Misconduct: An Emergent Theory-Driven Framework

Available at SSRN 4468585

Ju-Yeon Lee

Shrihari Sridhar

Shuai Yan

Narendra Bosukonda

2023/6/3

The effect of customer asset strategies on acquisition performance in business-to-government markets

Journal of the Academy of Marketing Science

Shuai Yan

Ju-Yeon Lee

Brett W Josephson

2023/7/17

Commentaries on relationship marketing: The present and future of customer relationships in services

Lena Steinhoff

Robert W Palmatier

Kelly D Martin

Grace Fox

Conor M Henderson

...

2022/2/28

Improving Business-to-Business Customer Satisfaction Programs: Assessment of Asymmetry, Heterogeneity, and Financial Impact

Journal of Marketing Research (JMR)

Vikas Mittal

Kyuhong Han

Ju-Yeon Lee

Shrihari Sridhar

2021/8/1

Sharing economy: International marketing strategies

Journal of International Business Studies

Irina V Kozlenkova

Ju-Yeon Lee

Diandian Xiang

Robert W Palmatier

2021/2

Toward a theory of outside-in marketing: Past, present, and future

Sara Quach

Park Thaichon

Ju-Yeon Lee

Scott Weaven

Robert W Palmatier

2020/8/1

Improving cancer outreach effectiveness through targeting and economic assessments: Insights from a randomized field experiment

Journal of Marketing

Yixing Chen

Ju-Yeon Lee

Shrihari Sridhar

Vikas Mittal

Katharine McCallister

...

2020/5

See List of Professors in Ju-Yeon Lee University(Iowa State University)

Co-Authors

H-index: 83
george s day

george s day

University of Pennsylvania

H-index: 59
Robert W Palmatier

Robert W Palmatier

University of Washington

H-index: 28
Eric Fang

Eric Fang

University of Illinois at Urbana-Champaign

H-index: 11
Beibei Dong

Beibei Dong

Lehigh University

H-index: 11
Conor M. Henderson

Conor M. Henderson

University of Oregon

H-index: 10
Irina Kozlenkova

Irina Kozlenkova

University of Virginia

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