Robert W Palmatier

Robert W Palmatier

University of Washington

H-index: 59

North America-United States

About Robert W Palmatier

Robert W Palmatier, With an exceptional h-index of 59 and a recent h-index of 56 (since 2020), a distinguished researcher at University of Washington, specializes in the field of Sales and Marketing Strategy, Marketing Channels, Relationship Marketing, Loyalty Programs.

His recent articles reflect a diverse array of research interests and contributions to the field:

Marketing in the Health Care Sector: Disrupted Exchanges and New Research Directions

Reprint: Sharing Economy—International Marketing Strategies

Dynamic and global drivers of salesperson effectiveness

Personalized communication as a platform for service inclusion? Initial insights into interpersonal and AI-based personalization for stigmatized consumers

Multichannel discount spillover in B2B markets

Uncovering synergy and dysergy in consumer reviews: A machine learning approach

Customer engagement in international markets

Commentaries on relationship marketing: The present and future of customer relationships in services

Robert W Palmatier Information

University

Position

___

Citations(all)

24684

Citations(since 2020)

13768

Cited By

15545

hIndex(all)

59

hIndex(since 2020)

56

i10Index(all)

98

i10Index(since 2020)

90

Email

University Profile Page

Google Scholar

Robert W Palmatier Skills & Research Interests

Sales and Marketing Strategy

Marketing Channels

Relationship Marketing

Loyalty Programs

Top articles of Robert W Palmatier

Title

Journal

Author(s)

Publication Date

Marketing in the Health Care Sector: Disrupted Exchanges and New Research Directions

Christine Moorman

Harald J van Heerde

C Page Moreau

Robert W Palmatier

2024/1

Reprint: Sharing Economy—International Marketing Strategies

Irina V Kozlenkova

Ju-Yeon Lee

Diandian Xiang

Robert W Palmatier

2024/3/13

Dynamic and global drivers of salesperson effectiveness

Journal of the Academy of Marketing Science

Danny P Claro

Carla Ramos

Robert W Palmatier

2024/3

Personalized communication as a platform for service inclusion? Initial insights into interpersonal and AI-based personalization for stigmatized consumers

Journal of Service Research

Martin Mende

Maura L Scott

Valentina O Ubal

Corinne MK Hassler

Colleen M Harmeling

...

2024/2

Multichannel discount spillover in B2B markets

Journal of the Academy of Marketing Science

Andrew T Crecelius

Justin M Lawrence

Robert W Palmatier

Jonathan Z Zhang

2023/9/29

Uncovering synergy and dysergy in consumer reviews: A machine learning approach

Management Science

Zelin Zhang

Kejia Yang

Jonathan Z Zhang

Robert W Palmatier

2023/4

Customer engagement in international markets

Journal of International Marketing

Lena Steinhoff

Juanyi Liu

Xiaoling Li

Robert W Palmatier

2023/3

Commentaries on relationship marketing: The present and future of customer relationships in services

Lena Steinhoff

Robert W Palmatier

Kelly D Martin

Grace Fox

Conor M Henderson

...

2022/2/28

A call for research at the public policy–marketing strategy interface

Journal of Public Policy & Marketing

Natalie Chisam

Frank Germann

Robert W Palmatier

2022/7

From vision to reality: Lessons in creating a marketplace of ideas

Christine Moorman

Harald J van Heerde

C Page Moreau

Robert W Palmatier

2022/11

An emerging theory of avatar marketing

Journal of Marketing

Fred Miao

Irina V Kozlenkova

Haizhong Wang

Tao Xie

Robert W Palmatier

2022/1

50 years of social marketing: seeding solutions for the future

European Journal of Marketing

Timo Dietrich

Erin Hurley

Julia Carins

Jay Kassirer

Sharyn Rundle-Thiele

...

2022/4/21

Influencer marketing effectiveness

Journal of marketing

Fine F Leung

Flora F Gu

Yiwei Li

Jonathan Z Zhang

Robert W Palmatier

2022/11

Liposomal bupivacaine provides longer duration analgesia than bupivacaine hydrochloride in an adjustable sole-pressure model of equine lameness

American Journal of Veterinary Research

Valerie J Moorman

Lynn M Pezzanite

Gregg M Griffenhagen

2022/4/1

Digital technologies: Tensions in privacy and data

Journal of the Academy of Marketing Science

Sara Quach

Park Thaichon

Kelly D Martin

Scott Weaven

Robert W Palmatier

2022/11

Marketing Analytics: Based on First Principles

Robert W Palmatier

J Andrew Petersen

Frank Germann

2022/3/24

Toward a theory of corporate apology: mechanisms, contingencies, and strategies

European Journal of Marketing

Wei Shao

Jordan W Moffett

Sara Quach

Jiraporn Surachartkumtonkun

Park Thaichon

...

2022/10/10

Online influencer marketing

Journal of the Academy of Marketing Science

Fine F Leung

Flora F Gu

Robert W Palmatier

2022/3

Relationship marketing

BILLY BAI

Does influencer marketing really pay off

Harvard business review

Fine F Leung

Jonathan Z Zhang

Flora F Gu

Yiwei Li

Robert W Palmatier

2022/11/24

See List of Professors in Robert W Palmatier University(University of Washington)

Co-Authors

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