Marta Frasquet

Marta Frasquet

Universidad de Valencia

H-index: 27

Europe-Spain

About Marta Frasquet

Marta Frasquet, With an exceptional h-index of 27 and a recent h-index of 22 (since 2020), a distinguished researcher at Universidad de Valencia, specializes in the field of retailing, B2B, omnichannel, multichannel.

His recent articles reflect a diverse array of research interests and contributions to the field:

Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels

The role of artificial intelligence in improving the omnichannel customer experience

Mobile dependency and uncertainty reduction: influence on showrooming behaviours and user-generated content creation

The contribution of digitalisation, channel integration and sustainability to the international performance of industrial SMEs

The role of market orientation and innovation capability in export performance of small-and medium-sized enterprises: a Latin American perspective

Complaint behaviour in multichannel retailing: a cross-stage approach

Multichannel integration through innovation capability in manufacturing SMEs and its impact on performance

Competitive (versus loyal) showrooming: An application of the push-pull-mooring framework

Marta Frasquet Information

University

Position

___

Citations(all)

2682

Citations(since 2020)

1591

Cited By

1573

hIndex(all)

27

hIndex(since 2020)

22

i10Index(all)

43

i10Index(since 2020)

31

Email

University Profile Page

Universidad de Valencia

Google Scholar

View Google Scholar Profile

Marta Frasquet Skills & Research Interests

retailing

B2B

omnichannel

multichannel

Top articles of Marta Frasquet

Title

Journal

Author(s)

Publication Date

Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels

Journal of Retailing and Consumer Services

Marta Frasquet

Marco Ieva

Alejandro Mollá-Descals

2024/1/1

The role of artificial intelligence in improving the omnichannel customer experience

International Journal of Retail & Distribution Management

Ana Valeria Calvo

Ana Dolores Franco

Marta Frasquet

2023/8/4

Mobile dependency and uncertainty reduction: influence on showrooming behaviours and user-generated content creation

International Journal of Retail & Distribution Management

Luis Edwin Chimborazo-Azogue

Alejandro Molla-Descals

Maria-Jose Miquel-Romero

Marta Frasquet

2022/5/19

The contribution of digitalisation, channel integration and sustainability to the international performance of industrial SMEs

Management of Environmental Quality: An International Journal

Teresa Fayos

Haydeé Calderón

Mitxel Cotarelo

Marta Frasquet

2022/12/14

The role of market orientation and innovation capability in export performance of small-and medium-sized enterprises: a Latin American perspective

Multinational Business Review

Diana Kolbe

Marta Frasquet

Haydee Calderon

2022/6/22

Complaint behaviour in multichannel retailing: a cross-stage approach

International Journal of Retail & Distribution Management

Marta Frasquet

Marco Ieva

Cristina Ziliani

2021/6/7

Multichannel integration through innovation capability in manufacturing SMEs and its impact on performance

Journal of Business & Industrial Marketing

Diana Kolbe

Haydeé Calderón

Marta Frasquet

2021/4/8

Competitive (versus loyal) showrooming: An application of the push-pull-mooring framework

Journal of Retailing and Consumer Services

Marta Frasquet

Maria-Jose Miquel-Romero

2021/9/1

Online Grocery Shopping at Multichannel Supermarkets: The Impact of Retailer Brand Equity

Journal of Food Products Marketing

Anna Badenhop

Marta Frasquet

2021/3/7

Understanding Mobile Showrooming Based on a Technology Acceptance and Use Model

Sustainability

Luis-Edwin Chimborazo-Azogue

Marta Frasquet

Alejandro Molla-Descals

Maria-Jose Miquel-Romero

2021/6/29

Online channel adoption in supermarket retailing

Journal of Retailing and Consumer Services

Marta Frasquet

Marco Ieva

Cristina Ziliani

2021/3/1

Explaining mobile commerce usage intention based on technology acceptance models in a developing market context

Market-Tržište

Luis Edwin Chimborazo

Marta Frasquet

Alejandro Mollá

2021/6/25

Omnichannel retailer brand experience: conceptualisation and proposal of a comprehensive scale

Journal of Brand Management

Marta Frasquet-Deltoro

Alejandro Molla-Descals

Maria-Jose Miquel-Romero

2021/2/23

Objašnjenje namjere korištenja mobilne trgovine na temelju modela prihvaćanja tehnologije (TAM) u okviru tržišta u razvoju

Market-Tržište

Luis Edwin Chimborazo

Marta Frasquet

Alejandro Mollá

2021/6/25

Drivers of social commerce usage: a multi-group analysis comparing Facebook and Instagram

Economic Research-Ekonomska Istraživanja

Iván Ventre

Alejandro Mollá-Descals

Marta Frasquet

2020/8/24

The role of the store in managing postpurchase complaints for omnichannel shoppers

Journal of Business Research

Maria-Jose Miquel-Romero

Marta Frasquet

Alejandro Molla-Descals

2020/3/1

See List of Professors in Marta Frasquet University(Universidad de Valencia)

Co-Authors

H-index: 53
Irene Gil-Saura

Irene Gil-Saura

Universidad de Valencia

H-index: 42
Luisa Andreu

Luisa Andreu

Universidad de Valencia

H-index: 33
Amparo Cervera-Taulet

Amparo Cervera-Taulet

Universidad de Valencia

H-index: 29
Alejandro Mollá

Alejandro Mollá

Universidad de Valencia

H-index: 29
Gloria Berenguer-Contri

Gloria Berenguer-Contri

Universidad de Valencia

H-index: 26
María-del-Carmen Alarcón-del-Amo (ORCID 0000-0002-5195-3923)

María-del-Carmen Alarcón-del-Amo (ORCID 0000-0002-5195-3923)

Universidad de Murcia

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