Marco Ieva

About Marco Ieva

Marco Ieva, With an exceptional h-index of 12 and a recent h-index of 12 (since 2020), a distinguished researcher at Università degli Studi di Parma, specializes in the field of Retailing, Loyalty Marketing, Marketing Innovation, Customer Experience, Segmentation.

His recent articles reflect a diverse array of research interests and contributions to the field:

The Right Tool for the Right Job: Identifying Relevant Touchpoints to Achieve Seamlessness in the Fashion Sector

Social media content strategy in hospitality: the impact of experiential posts and response congruence on engagement, hotel image, and booking intention

Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels

Redesigning loyalty marketing for a better world: the impact of green loyalty programs on perceived value

Generations and Their Preferences for Loyalty Program Rewards in Supermarket Retailing

Developing a Composite Index of Environmental Consciousness: Evidence from Survey and Google Trends Data.

Innovating in Design and Packaging: Implications for the Environment

The interplay between privacy failure, recovery and crisis communication management: an integrative review and research agenda

Marco Ieva Information

University

Position

Senior Assistant Professor -

Citations(all)

701

Citations(since 2020)

629

Cited By

247

hIndex(all)

12

hIndex(since 2020)

12

i10Index(all)

14

i10Index(since 2020)

12

Email

University Profile Page

Google Scholar

Marco Ieva Skills & Research Interests

Retailing

Loyalty Marketing

Marketing Innovation

Customer Experience

Segmentation

Top articles of Marco Ieva

The Right Tool for the Right Job: Identifying Relevant Touchpoints to Achieve Seamlessness in the Fashion Sector

2024/4/17

Marco Ieva
Marco Ieva

H-Index: 7

Social media content strategy in hospitality: the impact of experiential posts and response congruence on engagement, hotel image, and booking intention

Journal of Hospitality Marketing & Management

2024/1/2

Marco Ieva
Marco Ieva

H-Index: 7

Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels

Journal of Retailing and Consumer Services

2024/1/1

Marta Frasquet
Marta Frasquet

H-Index: 14

Marco Ieva
Marco Ieva

H-Index: 7

Redesigning loyalty marketing for a better world: the impact of green loyalty programs on perceived value

Journal of Service Theory and Practice

2023/6/15

Marco Ieva
Marco Ieva

H-Index: 7

Generations and Their Preferences for Loyalty Program Rewards in Supermarket Retailing

2023/5/20

Marco Ieva
Marco Ieva

H-Index: 7

Cristina Ziliani
Cristina Ziliani

H-Index: 11

Developing a Composite Index of Environmental Consciousness: Evidence from Survey and Google Trends Data.

2023

Ida D'Attoma
Ida D'Attoma

H-Index: 5

Marco Ieva
Marco Ieva

H-Index: 7

Innovating in Design and Packaging: Implications for the Environment

2022/5/28

Marco Ieva
Marco Ieva

H-Index: 7

The interplay between privacy failure, recovery and crisis communication management: an integrative review and research agenda

2022/4/30

Francesca Negri
Francesca Negri

H-Index: 4

Marco Ieva
Marco Ieva

H-Index: 7

The role of marketing strategies in achieving the environmental benefits of innovation

Journal of Cleaner Production

2022/3/15

Ida D'Attoma
Ida D'Attoma

H-Index: 5

Marco Ieva
Marco Ieva

H-Index: 7

Omnichannel retailing and post-pandemic recovery: building a research agenda

2022/2/28

I read, therefore I buy? Analyzing the impact of flyer distribution and readership on purchase behaviour

Journal of Retailing and Consumer Services

2022/1/1

THE IMPACT OF PRO-SOCIAL LOYALTY PROGRAMS ON PROGRAM PERCEIVED VALUE AND CUSTOMER LOYALTY

2021

Marco Ieva
Marco Ieva

H-Index: 7

BRAND AUTHENTICITY AND OMNICHANNEL RETAILING: CONCEPTUAL DISSONANCE AND EMERGING RESEARCH DIRECTIONS

2021

An overview on omnichannel research: intellectual foundations and implications for research

2021

Managing online touchpoints for a consistent customer experience: Cases from fashion retailing

The Art of Digital Marketing for Fashion and Luxury Brands: Marketspaces and Marketplaces

2021

Marco Ieva
Marco Ieva

H-Index: 7

Cristina Ziliani
Cristina Ziliani

H-Index: 11

Complaint behaviour in multichannel retailing: a cross-stage approach

International Journal of Retail & Distribution Management

2021/6/7

Online channel adoption in supermarket retailing

Journal of Retailing and Consumer Services

2021/3/1

Determinants of technological innovation success and failure: Does marketing innovation matter?

Industrial marketing management

2020/11/1

Ida D'Attoma
Ida D'Attoma

H-Index: 5

Marco Ieva
Marco Ieva

H-Index: 7

AN OVERVIEW ON OMNICHANNEL RESEARCH: BIBLIOMETRIC ANALYSIS AND LITERATURE REVIEW

2020

Marco Ieva
Marco Ieva

H-Index: 7

Cristina Ziliani
Cristina Ziliani

H-Index: 11

Understanding online channel adoption: a customer segmentation analysis

2020

See List of Professors in Marco Ieva University(Università degli Studi di Parma)

Co-Authors

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