Jan Breitsohl
University of Glasgow
H-index: 10
Europe-United Kingdom
Top articles of Jan Breitsohl
Title | Journal | Author(s) | Publication Date |
---|---|---|---|
Consumer-to-consumer conflicts and brand moderation strategies during COVID-19 service failures: a framework for international marketers | International Marketing Review | Denitsa Dineva Jan Breitsohl Holger Roschk Masoumeh Hosseinpour | 2023/12/12 |
Coalitions and their negative consequences: An examination in service failure-recovery situations | Journal of Service Research | Holger Roschk Masoumeh Hosseinpour Jan Breitsohl | 2023 |
Utilising Twitter Metadata for Hate Classification | Oliver Warke Joemon M Jose Jan Breitsohl | 2023/3/17 | |
Managing Incivility in Online Brand Communities | Social Media Marketing | Denitsa Dineva Jan Breitsohl | 2022 |
COVID-19 Conflicts on Social Media: An Exploratory Study Into Why They Occur and How Service Providers Respond | Denitsa Dineva Jan Breitsohl Holger Roschk | 2022/6 | |
Outcomes of Cyber-Victimization and Bystander Reactions in Online Brand Communities | International Journal of Electronic Commerce | Nuttakon Ounvorawong Jan Breitsohl Ben Lowe Des Laffey | 2022/4/3 |
Consumer Bullying in Online Brand Communities—Quantifying a Dark Social Media Phenomenon | Oliver Warke Jan Breitsohl Joemon Jose | 2022/3/30 | |
Investigating consumers’ motives for consumer brand-cyberbullying on social media | The Information Society | Jan Breitsohl Nadia Jimenez Holger Roschk | 2022/2/7 |
Bullying in online brand communities-exploring consumers’ intentions to intervene | Jan Breitsohl Nadia Jiménez Phil Megicks Ioannis Krasonikolakis Stratos Ramoglou | 2022/10/12 | |
Managing trolling in online communities: an organizational perspective | Internet Research | Denitsa Dineva Jan Breitsohl | 2022/1/18 |
Social Informatics: 13th International Conference, SocInfo 2022, Glasgow, UK, October 19–21, 2022, Proceedings | Frank Hopfgartner Kokil Jaidka Philipp Mayr Joemon Jose Jan Breitsohl | 2022/10/11 | |
Consumer responses to conflict-management strategies on non-profit social media fan pages | Journal of Interactive Marketing | Denitsa Dineva Jan Breitsohl Brian Garrod Philip Megicks | 2020/11/1 |