Jeremy S. Wolter

Jeremy S. Wolter

Auburn University

H-index: 13

North America-United States

About Jeremy S. Wolter

Jeremy S. Wolter, With an exceptional h-index of 13 and a recent h-index of 13 (since 2020), a distinguished researcher at Auburn University, specializes in the field of consumer strategy, customer loyalty, customer-company identification, relationship marketing.

His recent articles reflect a diverse array of research interests and contributions to the field:

What makes the corporate social responsibility impact on Customer–Company identification stronger? A meta-analysis

How online incivility affects consumer engagement behavior on brands’ social media

Not the relationship type? Loyalty propensity as a reason to maintain marketing relationships

The corporate reputation and consumer-company identification link as a sensemaking process: A cross-level interaction analysis

An extended reciprocity cycle of gratitude: How gratitude strengthens existing and initiates new customer relationships

The value disruption of uncivil other-customers during online service recovery

Artificial intelligence: Disrupting what we know about services

Jeremy S. Wolter Information

University

Position

___

Citations(all)

976

Citations(since 2020)

877

Cited By

309

hIndex(all)

13

hIndex(since 2020)

13

i10Index(all)

14

i10Index(since 2020)

14

Email

University Profile Page

Auburn University

Google Scholar

View Google Scholar Profile

Jeremy S. Wolter Skills & Research Interests

consumer strategy

customer loyalty

customer-company identification

relationship marketing

Top articles of Jeremy S. Wolter

Title

Journal

Author(s)

Publication Date

What makes the corporate social responsibility impact on Customer–Company identification stronger? A meta-analysis

International Journal of Research in Marketing

Valter Afonso Vieira

Jeremy S. Wolter

Clécio Falcão Araujo

RicardoSaraiva Frio

2023

How online incivility affects consumer engagement behavior on brands’ social media

Journal of Service Research

Jeremy S Wolter

Todd J Bacile

Pei Xu

2023/2

Not the relationship type? Loyalty propensity as a reason to maintain marketing relationships

Journal of the Academy of Marketing Science

Jeremy S Wolter

Dora E Bock

Christopher D Hopkins

Michael Giebelhausen

2022/9

The corporate reputation and consumer-company identification link as a sensemaking process: A cross-level interaction analysis

Journal of Business Research

Jeremy S Wolter

D Todd Donavan

Michael Giebelhausen

2021/8/1

An extended reciprocity cycle of gratitude: How gratitude strengthens existing and initiates new customer relationships

Psychology & Marketing

Dora Bock

Veronica Thomas

Jeremy Wolter

Christina Saenger

Pei Xu

2021/3

The value disruption of uncivil other-customers during online service recovery

Journal of Services Marketing

Todd J Bacile

Alexandra Krallman

Jeremy S Wolter

Nicole Dilg Beachum

2020/8/28

Artificial intelligence: Disrupting what we know about services

Dora E Bock

Jeremy S Wolter

OC Ferrell

2020/6/19

See List of Professors in Jeremy S. Wolter University(Auburn University)

Co-Authors

H-index: 43
J. Joseph Cronin Jr.

J. Joseph Cronin Jr.

Florida State University

H-index: 18
Jeffery Smith

Jeffery Smith

Virginia Commonwealth University

H-index: 17
Dora Bock

Dora Bock

Auburn University

H-index: 15
Mark R. Gleim

Mark R. Gleim

Auburn University

H-index: 10
Todd Bacile

Todd Bacile

Loyola University New Orleans

H-index: 8
Felipe G. Massa

Felipe G. Massa

Loyola University New Orleans

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