Mohsin Abdur Rehman

Mohsin Abdur Rehman

Oulun yliopisto

H-index: 12

Europe-Finland

About Mohsin Abdur Rehman

Mohsin Abdur Rehman, With an exceptional h-index of 12 and a recent h-index of 12 (since 2020), a distinguished researcher at Oulun yliopisto, specializes in the field of consumer behaviour, customer experience, customer journey, experiencescape.

His recent articles reflect a diverse array of research interests and contributions to the field:

The dilemma of millennial Muslims towards financial management: an Islamic financial literacy perspective

Customer engagement and employee engagement, two sides of a coin: intellectual structures using bibliometric analysis

Digital immigrants’ attitudes toward e-reading in Iraq and Pakistan

The role of social media marketing and social support in developing value co-creation intentions: a Couchsurfing community perspective

Green HRM promotes higher education sustainability: a mediated-moderated analysis

E-reading consumption among Pakistani digital immigrants: A mixed-methods approach

The influence of course experience, satisfaction, and loyalty on students’ word-of-mouth and re-enrolment intentions

Gender, disability, and social identities in tourism research in Africa: bibliometric insights

Mohsin Abdur Rehman Information

University

Position

___

Citations(all)

840

Citations(since 2020)

743

Cited By

264

hIndex(all)

12

hIndex(since 2020)

12

i10Index(all)

14

i10Index(since 2020)

13

Email

University Profile Page

Oulun yliopisto

Google Scholar

View Google Scholar Profile

Mohsin Abdur Rehman Skills & Research Interests

consumer behaviour

customer experience

customer journey

experiencescape

Top articles of Mohsin Abdur Rehman

Title

Journal

Author(s)

Publication Date

The dilemma of millennial Muslims towards financial management: an Islamic financial literacy perspective

Journal of Islamic Marketing

Ismah Osman

Sharifah Faigah Syed Alwi

Mohsin Abdur Rehman

Ruhaini Muda

Faridah Hassan

...

2024/1/4

Customer engagement and employee engagement, two sides of a coin: intellectual structures using bibliometric analysis

Mohsin Abdur Rehman

Zuhair Abbas

Raouf Ahmad Rather

Maroof Khalil

Shoaib Muhammad

2023/10/17

Digital immigrants’ attitudes toward e-reading in Iraq and Pakistan

The Electronic Library

Saira Hanif Soroya

Liqaa Habeb Al-Obaydi

Mohsin Abdur Rehman

2023/5/3

The role of social media marketing and social support in developing value co-creation intentions: a Couchsurfing community perspective

Global Knowledge, Memory and Communication

Arslan Rafi

Mohsin Abdur Rehman

Shahbaz Sharif

Rab Nawaz Lodhi

2023/7/17

Green HRM promotes higher education sustainability: a mediated-moderated analysis

International Journal of Manpower

Zuhair Abbas

Shagufta Sarwar

Mohsin Abdur Rehman

Roman Zámečník

Muhammad Shoaib

2022/7/19

E-reading consumption among Pakistani digital immigrants: A mixed-methods approach

Journal of Information Science

Saira Hanif Soroya

Mohsin Abdur Rehman

Iqra Tariq

Khanum Almas

Faiza Bashir

2022/2

The influence of course experience, satisfaction, and loyalty on students’ word-of-mouth and re-enrolment intentions

Journal of Marketing for Higher Education

Mohsin Abdur Rehman

Erisher Woyo

Joy Eghonghon Akahome

Muhammad Danial Sohail

2022

Gender, disability, and social identities in tourism research in Africa: bibliometric insights

Mohsin Abdur Rehman

Dhouha Jaziri

Usman Bashir

2022/11/11

Establishing loyalty from consumers’ CSR perception toward the restaurants offering nutritional information

Services Marketing Quarterly

Mohsin Abdur Rehman

Haesun Park-Poaps

Rab Nawaz Lodhi

Hafiz Amaad

2022/4/3

Customer experience in tourism and hospitality: what do we know and what should we know? Insights from a bibliometric analysis

Mohsin Abdur Rehman

Eeva-Liisa Oikarinen

Mari Juntunen

2022/8

Hospitality-based service recovery, outcome favourability, satisfaction with service recovery and consequent customer loyalty: an empirical analysis

Renamed to: Consumer Behavior in Tourism and Hospitality

Ghazal Shams

Raouf Rather

Mohsin Abdur Rehman

Rab Nawaz Lodhi

2021/4/30

Understanding the challenges of e-learning during the global pandemic emergency: The students’ perspective

Quality Assurance in Education

Mohsin Abdur Rehman

Saira Hanif Soroya

Zuhair Abbas

Farhan Mirza

Khalid Mahmood

2021/9/27

Get connected with your Takaful representatives: Revisiting customer loyalty through relationship marketing and service quality

Journal of Islamic Marketing

Mohsin Abdur Rehman

Ismah Osman

Khurram Aziz

Hannah Koh

Muhammad Awais

2020/8/21

Exploring customer’s mobile banking experiences and expectations among generations X, Y and Z

Journal of Financial Services Marketing

Ghazal Shams

Mohsin Abdur Rehman

Sarminah Samad

Eeva-Liisa Oikarinen

2020/6

The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry

Journal of Financial Services Marketing

Ghazal Shams

Mohsin Abdur Rehman

Sarminah Samad

Raouf Ahmad Rather

2020/3/28

See List of Professors in Mohsin Abdur Rehman University(Oulun yliopisto)

Co-Authors

H-index: 19
Mari Juntunen

Mari Juntunen

Oulun yliopisto

H-index: 14
Eeva-Liisa Oikarinen

Eeva-Liisa Oikarinen

Oulun yliopisto

H-index: 14
Haesun Park-Poaps

Haesun Park-Poaps

Ohio University

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