Jose L. Ruiz-Alba

Jose L. Ruiz-Alba

University of Westminster

H-index: 20

Europe-United Kingdom

About Jose L. Ruiz-Alba

Jose L. Ruiz-Alba, With an exceptional h-index of 20 and a recent h-index of 19 (since 2020), a distinguished researcher at University of Westminster, specializes in the field of Service Research, Servitization, Customer Orientation, Internal Marketing, B2B Marketing.

His recent articles reflect a diverse array of research interests and contributions to the field:

Grassroots football club stakeholders’ sponsorship: the role of happiness and shared values

International Management of Customer Orientation

Drivers of business-to-business sales success and the role of digitalization after COVID-19 disruptions

The moderating effect of supply chain collaboration on servitization

Internationalization of innovation practices: Actors and linkages in crowdfunding ecosystems

Institutions and business customer experience: the role of interfunctional coordination and service co-design

Marketing of professional services. The Case of El Cuartel: Managing Creative Services

Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness

Jose L. Ruiz-Alba Information

University

Position

Research Leader School of Management & Marketing. Reader in Marketing. .

Citations(all)

1853

Citations(since 2020)

1510

Cited By

712

hIndex(all)

20

hIndex(since 2020)

19

i10Index(all)

25

i10Index(since 2020)

22

Email

University Profile Page

University of Westminster

Google Scholar

View Google Scholar Profile

Jose L. Ruiz-Alba Skills & Research Interests

Service Research

Servitization

Customer Orientation

Internal Marketing

B2B Marketing

Top articles of Jose L. Ruiz-Alba

Title

Journal

Author(s)

Publication Date

Grassroots football club stakeholders’ sponsorship: the role of happiness and shared values

Management Decision

M Hindmarsh

A Ikramullah

J Ruiz-Alba

Pablo J Lopez-Tenorio

2023

International Management of Customer Orientation

European Journal of International Management

José L González-Porras

José L Ruiz-Alba

Miguel A Rodríguez-Molina

Vanesa F Guzmán-Parra

2023

Drivers of business-to-business sales success and the role of digitalization after COVID-19 disruptions

Journal of Business & Industrial Marketing

Rodrigo Guesalaga

J Ruiz-Alba

Pablo J López-Tenorio

2023/10/24

The moderating effect of supply chain collaboration on servitization

Journal of Business & Industrial Marketing

Jose L Ruiz-Alba

Anabela Soares

Miguel Angel Rodríguez-Molina

2023/10/6

Internationalization of innovation practices: Actors and linkages in crowdfunding ecosystems

European Journal of International Management

M Quero

J Ruiz-Alba

C Mele

B Tronvoll

R Ventura

2023

Institutions and business customer experience: the role of interfunctional coordination and service co-design

European Research on Management and Business Economics

J Ruiz-Alba

M Quero

P López-Tenorio

2023/1/1

Marketing of professional services. The Case of El Cuartel: Managing Creative Services

Marketing de servicios

María José Quero-Gervilla

José Luis Ruiz-Alba Robledo

2022

Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness

Information Technolgy & People

J. Ruiz-Alba

M. Abou-Foul

A. Nazarian

P. Foroudi

2022/12

Marketing pharmaceutical services. The Case of Próxima Farmacias

José Luis Ruiz-Alba Robledo

María José Quero-Gervilla

2022

Fashion events and e-WOM

Event Management

J. Ruiz-Alba

J. Morales Mediano

R. Ayestarán

P. López Tenorio

2022

Marketing of professional services. The Case of MDG Advisors: In constant search for excellence

Marketing de servicios

José Luis Ruiz-Alba Robledo

María José Quero-Gervilla

2022

Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions

Daryna Lysenko

2021/6/7

The impact of information and communication technology and internal market orientation blending on organisational performance in small and medium enterprises

Teymur Rahmani

Sara Hayati

2008/1/1

Entrepreneurial intentions: a bibliometric analysis

Journal of Small Business and Enterprise Development

J. Ruiz-Alba

V. Guzmán-Parra

J. Vila-Oblitas

J. Morales Mediano

2021

The impact of digitalization and servitization on the financial performance: An empirical analysis

Production Planning & Control

Mohamad Abou-Foul

José L Ruiz-Alba

Anabela Soares

2021/9/10

The impact of AI capabilities on servitization: the moderating role of absorptive capacity. A dynamic capabilities perspective

List of Abstracts

Mohamad Abou-Foul

Jose L Ruiz-Alba

2021/6/22

Customer Orientation and e-WOM in the hotel sector

International Journal of Internet Marketing and Advertising

J. González-Porras

J. Ruiz-Alba

J. Morales Mediano

2020

The nexus of internal market orientation and international HR management

European Journal of International Management

Sergey Kazakov

J Ruiz-Alba

2020/5/3

UK tourism arrivals and departures: seasonality, persistence and time trends

Applied Economics

L Gil-Alana

J Ruiz-Alba

R Ayestaran

2020

Strategic alliances and firm performance in startups with a social mission

Journal of Business Research

Luca Cacciolatti

Ainurul Rosli

José L Ruiz-Alba

Jane Chang

2020/1/1

See List of Professors in Jose L. Ruiz-Alba University(University of Westminster)

Co-Authors

H-index: 53
Luis Alberiko Gil-Alana

Luis Alberiko Gil-Alana

Universidad de Navarra

H-index: 42
Luisa Andreu

Luisa Andreu

Universidad de Valencia

H-index: 32
Miguel A. Rodríguez-Molina

Miguel A. Rodríguez-Molina

Universidad de Granada

H-index: 27
Massimiliano M. Pellegrini

Massimiliano M. Pellegrini

Università degli Studi di Roma Tor Vergata

H-index: 26
Jesus Garcia-Madariaga

Jesus Garcia-Madariaga

Universidad Complutense de Madrid

H-index: 20
Alireza Nazarian

Alireza Nazarian

University of Westminster

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