Jonas Heller

Jonas Heller

Universiteit Maastricht

H-index: 15

Europe-Netherlands

About Jonas Heller

Jonas Heller, With an exceptional h-index of 15 and a recent h-index of 15 (since 2020), a distinguished researcher at Universiteit Maastricht, specializes in the field of Digital & Services Marketing, Immersive Realities, AR, VR, Decision Making.

His recent articles reflect a diverse array of research interests and contributions to the field:

The 4C framework: Towards a holistic understanding of consumer engagement with augmented reality

Customer Engagement in Utilitarian vs. Hedonic Service Contexts

Immersion or social presence? Investigating the effect of virtual reality immersive environments on sommelier learning experiences

Exploring the impact of augmented reality smart glasses on worker well-being in warehouse order picking

Challenges of Automated Financial Advice: Definition and Ethical Considerations

An interdisciplinary Co-authorship networking perspective on AR and human behavior: Taking stock and moving ahead

Sports Venue Digital Twin Technology from a Spectator Virtual Visiting Perspective

More than meets the eye: In-store retail experiences with augmented reality smart glasses

Jonas Heller Information

University

Position

Assistant Professor in Marketing School of Business and Economics

Citations(all)

1774

Citations(since 2020)

1750

Cited By

252

hIndex(all)

15

hIndex(since 2020)

15

i10Index(all)

19

i10Index(since 2020)

19

Email

University Profile Page

Universiteit Maastricht

Google Scholar

View Google Scholar Profile

Jonas Heller Skills & Research Interests

Digital & Services Marketing

Immersive Realities

AR

VR

Decision Making

Top articles of Jonas Heller

Title

Journal

Author(s)

Publication Date

The 4C framework: Towards a holistic understanding of consumer engagement with augmented reality

Computers in Human Behavior

Philipp A Rauschnabel

Reto Felix

Jonas Heller

Chris Hinsch

2024/5/1

Customer Engagement in Utilitarian vs. Hedonic Service Contexts

Journal of Service Research

Jenna Adriana Maeve Barrett

Elina Jaakkola

Jonas Heller

Elisabeth Christine Brüggen

2024/4/12

Immersion or social presence? Investigating the effect of virtual reality immersive environments on sommelier learning experiences

Journal of Wine Research

Noah Moonen

Jonas Heller

Tim Hilken

Dai-In Danny Han

Dominik Mahr

2024/4/4

Exploring the impact of augmented reality smart glasses on worker well-being in warehouse order picking

Computers in Human Behavior

Anne Windhausen

Jonas Heller

Tim Hilken

Dominik Mahr

Roberta Di Palma

...

2024/2/5

Challenges of Automated Financial Advice: Definition and Ethical Considerations

Minou Werf

Darian Meacham

Elisabeth Brüggen

Jens Hogreve

Jonas Heller

...

2024/2/1

An interdisciplinary Co-authorship networking perspective on AR and human behavior: Taking stock and moving ahead

Computers in Human Behavior

Jonas Heller

Dominik Mahr

Ko de Ruyter

Eric Schaap

Tim Hilken

...

2023/6/1

Sports Venue Digital Twin Technology from a Spectator Virtual Visiting Perspective

Ekaterina Glebova

Robert Book

Yiran Su

Marko Perić

Jonas Heller

2023

More than meets the eye: In-store retail experiences with augmented reality smart glasses

Computers in Human Behavior

Pauline Pfeifer

Tim Hilken

Jonas Heller

Saifeddin Alimamy

Roberta Di Palma

2023/9/1

Augmented reality (AR): The blurring of reality in human-computer interaction

Dominik Mahr

Jonas Heller

Ko de Ruyter

2023/8

It is really not a game: An integrative review of gamification for service research

Robert Ciuchita

Jonas Heller

Sarah Köcher

Sören Köcher

Thomas Leclercq

...

2023/2

Closing the Customer Imagination Gap with Augmented and Virtual Reality

NIM Marketing Intelligence Review

Tim Hilken

Jonas Heller

Dominik Mahr

2023/11/1

Zur aktuellen und zukünftigen wirtschaftlichen Lage von Selbständigen

ifo Schnelldienst

Jonas Heller

Stefan Sauer

Klaus Wohlrabe

2023

Die Innovation synthetischer Kundenerlebnisse: Machen ist wichtiger als Denken.

Transfer: Zeitschrift für Kommunikation & Markenmanagement

Dominik Mahr

Jonas Heller

Tim Hilken

Moritz Wigger

2023/9/1

Dynamic capabilities for digital procurement transformation: a systematic literature review

Silke Herold

Jonas Heller

Frank Rozemeijer

Dominik Mahr

2023/6/29

Embracing Falsity through the Metaverse: The Case of Synthetic Customer Experiences

Business Horizons

Maja Golf-Papez

Jonas Heller

Tim Hilken

Mathew Chylinski

Ko de Ruyter

...

2022/11/1

Disrupting marketing realities: A research agenda for investigating the psychological mechanisms of next generation experiences with reality enhancing technologies

Tim Hilken

Debbie I Keeling

Mathew Chylinski

Ko de Ruyter

Maja Golf Papez

...

2022/8

Bridging imagination gaps on the path to purchase with augmented reality: Field and experimental evidence

Journal of Interactive Marketing

Tim Hilken

Jonas Heller

Debbie I Keeling

Mathew Chylinski

Dominik Mahr

...

2022/5

How to strategically choose or combine augmented and virtual reality for improved online experiential retailing

Psychology & Marketing

Tim Hilken

Mathew Chylinski

Debbie I Keeling

Jonas Heller

Ko de Ruyter

...

2022/3

The customer loyalty journey – technology enabled loyalty touchpoints

Mathew Chylinski

Jonas Heller

2022

Exploring the frontiers in reality-enhanced service communication: from augmented and virtual reality to neuro-enhanced reality

Journal of Service Management

Tim Hilken

Mathew Chylinski

Ko de Ruyter

Jonas Heller

Debbie Isobel Keeling

2022/7/8

See List of Professors in Jonas Heller University(Universiteit Maastricht)

Co-Authors

H-index: 98
Ko de Ruyter

Ko de Ruyter

King's College

H-index: 44
Professor Timothy Jung

Professor Timothy Jung

Manchester Metropolitan University

H-index: 43
Philipp A. Rauschnabel

Philipp A. Rauschnabel

Universität der Bundeswehr München

H-index: 30
Debbie Isobel Keeling

Debbie Isobel Keeling

University of Sussex

H-index: 16
Christian Hinsch

Christian Hinsch

Grand Valley State University

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