ProfessorsProfessors of Turun yliopistoJaana Tähtinen

Jaana Tähtinen

Turun yliopisto

H-index: 31

Europe-Finland

About Jaana Tähtinen

Jaana Tähtinen, With an exceptional h-index of 31 and a recent h-index of 18 (since 2020), a distinguished researcher at Turun yliopisto, specializes in the field of business relationship dynamics (ending, recovering), emotions in business, processual & qualitative research.

His recent articles reflect a diverse array of research interests and contributions to the field:

Microentrepreneurs as socially responsible leaders

Dimensions of e-return service quality: conceptual refinement and directions for measurement

A conceptual analysis of labels referring to brand co-creation

Can we mend fences? A model of recovery processes of SME business-to-business relationships

Ironic festival brand co-creation

Jaana Tähtinen Information

University	Turun yliopisto
Position	Professor of Marketing School of Economics Pori
Citations(all)	4187
Citations(since 2020)	1019
Cited By	3476
hIndex(all)	31
hIndex(since 2020)	18
i10Index(all)	48
i10Index(since 2020)	26
Email	Access Email
University Profile Page	Turun yliopisto
Google Scholar	View Google Scholar Profile

Jaana Tähtinen Skills & Research Interests

business relationship dynamics (ending

recovering)

emotions in business

processual & qualitative research

Top articles of Jaana Tähtinen

Title	Journal	Author(s)	Publication Date
Microentrepreneurs as socially responsible leaders	South Asian Journal of Business and Management Cases	Anna-Mari Simunaniemi Mira Valkjärvi Riikka Franzén Sari Liikala Jaana Tähtinen ...	2023/4
Dimensions of e-return service quality: conceptual refinement and directions for measurement	Journal of Service Theory and Practice	Shilpi Saxena Vaibhav Chawla Jaana Tähtinen	2022/8/2
A conceptual analysis of labels referring to brand co-creation	Research Handbook on Brand Co-Creation: Theory, Practice and Ethical Implications	Jaana Tähtinen Kati Suomi	2022/3/10
Can we mend fences? A model of recovery processes of SME business-to-business relationships	Journal of Business & Industrial Marketing	Deirdre Mary Fleming Jaana Tähtinen Felicity Kelliher	2022/2/16
Ironic festival brand co-creation	Journal of Business Research	Kati Suomi Mervi Luonila Jaana Tähtinen	2020