Harri Terho

Harri Terho

Turun yliopisto

H-index: 19

Europe-Finland

About Harri Terho

Harri Terho, With an exceptional h-index of 19 and a recent h-index of 15 (since 2020), a distinguished researcher at Turun yliopisto, specializes in the field of B2B marketing & sales, customer value, customer relationship management, digital marketing, customer.

His recent articles reflect a diverse array of research interests and contributions to the field:

Getting the Recipe Right: How Content Combinations Drive Social Media Engagement Behaviors

Gain-sharing in performance-based contracting: How risk and fairness drive business customers' willingness-to-switch to a gain-sharing arrangement

B2B customer journeys: Conceptualization and an integrative framework

Toward a contextualized understanding of inside sales: the role of sales development in effective lead funnel management

CRM system implementation and firm performance: the role of consultant facilitation and user involvement

Digital content marketing in business markets: Activities, consequences, and contingencies along the customer journey

Measuring B2B social selling: Key activities, antecedents and performance outcomes

Three Ways to Sell Value in B2B Markets

Harri Terho Information

University

Position

Adjunct Professor Senior Research Fellow Turku School of Economics

Citations(all)

1863

Citations(since 2020)

1329

Cited By

838

hIndex(all)

19

hIndex(since 2020)

15

i10Index(all)

24

i10Index(since 2020)

20

Email

University Profile Page

Turun yliopisto

Google Scholar

View Google Scholar Profile

Harri Terho Skills & Research Interests

B2B marketing & sales

customer value

customer relationship management

digital marketing

customer

Top articles of Harri Terho

Title

Journal

Author(s)

Publication Date

Getting the Recipe Right: How Content Combinations Drive Social Media Engagement Behaviors

Journal of Interactive Marketing

Sara Lapresta-Romero

Larissa Becker

Blanca Hernández-Ortega

Harri Terho

José L Franco

2024/4/16

Gain-sharing in performance-based contracting: How risk and fairness drive business customers' willingness-to-switch to a gain-sharing arrangement

Industrial Marketing Management

Joona Keränen

Mario Kienzler

Anna Salonen

Harri Terho

Dirk Totzek

2023/11/1

B2B customer journeys: Conceptualization and an integrative framework

Industrial Marketing Management

Arttu Purmonen

Elina Jaakkola

Harri Terho

2023/8/1

Toward a contextualized understanding of inside sales: the role of sales development in effective lead funnel management

Journal of Business & Industrial Marketing

Harri Terho

Anna Salonen

Meri Yrjänen

2023

CRM system implementation and firm performance: the role of consultant facilitation and user involvement

Journal of Business & Industrial Marketing

Samppa Suoniemi

Alex Zablah

Harri Terho

Rami Olkkonen

Detmar Straub

...

2022/12/19

Digital content marketing in business markets: Activities, consequences, and contingencies along the customer journey

Industrial Marketing Management

Harri Terho

Joel Mero

Lotta Siutla

Elina Jaakkola

2022/8/1

Measuring B2B social selling: Key activities, antecedents and performance outcomes

Industrial Marketing Management

Harri Terho

Marta Giovannetti

Silvio Cardinali

2022/2/1

Three Ways to Sell Value in B2B Markets

MIT Sloan Management Review

Joona Keränen

Harri Terho

Antti Saurama

2021/10/1

Service journey quality: conceptualization, measurement and customer outcomes

Journal of Service Management

Elina Jaakkola

Harri Terho

2021/5/4

The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity

Journal of Business Research

Samppa Suoniemi

Harri Terho

Alex Zablah

Rami Olkkonen

Detmar W Straub

2021/4/1

Salesforce Transformation to Solution Selling

The Palgrave Handbook of Servitization

Anna Salonen

Harri Terho

2021

Engaging a product-focused sales force in solution selling: interplay of individual-and organizational-level conditions

Journal of the Academy of Marketing Science

Anna Salonen

Harri Terho

Eva Böhm

Ari Virtanen

Risto Rajala

2021

Drivers and outcomes of salespersons’ value opportunity recognition competence in solution selling

Journal of Personal Selling & Sales Management

Eva Böhm

Andreas Eggert

Harri Terho

Wolfgang Ulaga

Alexander Haas

2020/7/2

Opportunities for value-based selling in an economic crisis: Managerial insights from a firm boundary theory

Industrial Marketing Management

Joona Keränen

Anna Salonen

Harri Terho

2020/7/1

See List of Professors in Harri Terho University(Turun yliopisto)

Co-Authors

H-index: 70
Wesley J. Johnston

Wesley J. Johnston

Georgia State University

H-index: 48
Andreas Eggert

Andreas Eggert

Freie Universität Berlin

H-index: 40
Risto Rajala

Risto Rajala

Aalto-yliopisto

H-index: 38
Elina Jaakkola

Elina Jaakkola

Turun yliopisto

H-index: 34
Aino Halinen

Aino Halinen

Turun yliopisto

H-index: 17
Bernardo BALBONI

Bernardo BALBONI

Università degli Studi di Modena e Reggio Emilia

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