Francesco Polese

Francesco Polese

Università degli Studi di Salerno

H-index: 36

Europe-Italy

About Francesco Polese

Francesco Polese, With an exceptional h-index of 36 and a recent h-index of 25 (since 2020), a distinguished researcher at Università degli Studi di Salerno, specializes in the field of viable systems approach, service-dominant logic, service, service science, marketing.

His recent articles reflect a diverse array of research interests and contributions to the field:

Overcoming the Tipping Point Through Service Innovation. An Overview of the Smart City

Emergence in marketing: an institutional and ecosystem framework

Delineating insights for the conceptualization of Society 5.0 in a service ecosystem perspective

Sustainable business model innovation for local development: the role of knowledge management

L’impatto dell’Intelligenza Artificiale generativa sui processi di knowledge management. Potenzialità e rischi di ChatGPT

Triggering a patient-driven service innovation to foster the service ecosystem well-being: a case study

Breaking the cycle of malnutrition through sustainable business models: The case of ready-to-use therapeutic foods

Reasoned transparency in AI systems as enabling factor of value co-creation

Francesco Polese Information

University

Position

Professor of Business Management

Citations(all)

5813

Citations(since 2020)

2959

Cited By

4052

hIndex(all)

36

hIndex(since 2020)

25

i10Index(all)

86

i10Index(since 2020)

63

Email

University Profile Page

Università degli Studi di Salerno

Google Scholar

View Google Scholar Profile

Francesco Polese Skills & Research Interests

viable systems approach

service-dominant logic

service

service science

marketing

Top articles of Francesco Polese

Title

Journal

Author(s)

Publication Date

Overcoming the Tipping Point Through Service Innovation. An Overview of the Smart City

Francesco Polese

Antonietta Megaro

2023/4/23

Emergence in marketing: an institutional and ecosystem framework

Journal of the Academy of Marketing Science

Stephen L Vargo

Linda Peters

Hans Kjellberg

Kaisa Koskela-Huotari

Suvi Nenonen

...

2023/1

Delineating insights for the conceptualization of Society 5.0 in a service ecosystem perspective

F Polese

L Carrubbo

A Megaro

D Sarno

2023

Sustainable business model innovation for local development: the role of knowledge management

Adriana Apuzzo

Mara Grimaldi

Antonietta Megaro

Francesco Polese

Mario Testa

2023

L’impatto dell’Intelligenza Artificiale generativa sui processi di knowledge management. Potenzialità e rischi di ChatGPT

FOR-Rivista per la formazione

Francesco Polese

Antonietta Megaro

2023

Triggering a patient-driven service innovation to foster the service ecosystem well-being: a case study

The TQM Journal

Antonietta Megaro

Luca Carrubbo

Francesco Polese

Carlo Alessandro Sirianni

2023/6/26

Breaking the cycle of malnutrition through sustainable business models: The case of ready-to-use therapeutic foods

Mario Testa

Francesco Polese

Sergio Barile

2023/1/1

Reasoned transparency in AI systems as enabling factor of value co-creation

F Polese

L Carrubbo

Maria Vincenza Ciasullo

Antonietta Megaro

2022

Reverse Knowledge Transfer in Service Industry, Towards a New Taxonomy of Service Centers

Francesco Polese

Radosław Malik

2022/4/27

Value co-creation ‘gradients’: enabling human-machine interactions through AI-based DSS

ITM Web of Conferences

Luca Carrubbo

Francesco Polese

Monica Drăgoicea

Leonard Walletzký

Antonietta Megaro

2022

Understanding the Contribution of the A4A Approach to Higher Education

Sergio Barile

Francesco Polese

Luca Carrubbo

Francesca Iandolo

2022/11/9

Value co-creation and data-driven orientation: reflections on restaurant management practices during COVID-19 in Italy

Transforming Government: People, Process and Policy

Francesco Polese

Antonio Botti

Antonella Monda

2022/4/6

From knowledge co-creation to value co-creation and beyond: challenging global emergency in smart service systems.

Francesco Polese

Orlando Troisi

Mara Grimaldi

2022/1/4

(Co-) learning and (Co-) evaluation in Scholarly Ecosystem: Challenges and Opportunities in the Covid-19 Era

Francesco Polese

Carlo Alessandro Sirianni

Mara Grimaldi

Antonietta Megaro

2022/11/9

Artificial Intelligence and Decision-Making: Human–Machine Interactions for Successful Value Co-creation

Francesco Polese

Sergio Barile

Debora Sarno

2022/5/25

Sustainable marketing transitions: insights from service-dominant logic

Francesco Polese

Debora Sarno

Luca Carrubbo

Antonietta Megaro

2022

Augmented decision making model for responsible actors in healthcare

F Polese

L Carrubbo

A Megaro

2022

How Startups Attained Resilience During Covid-19 Pandemic Through Pivoting: A Case Study

Francesco Polese

Carlo Alessandro Sirianni

Gianluca Maria Guazzo

2022/4/27

Predictive maintenance as a driver for corporate sustainability: Evidence from a public-private co-financed R&D project

Sustainability

Francesco Polese

Carmen Gallucci

Luca Carrubbo

Rosalia Santulli

2021/5/24

Conceptualizing service innovation archetypes as antecedents of the healthcare service ecosystem well-being

Excellence in Service, 24th International Conference Salerno (Italy) Conference Proceedings

Francesco Polese

Antonietta Megaro

Luca Carrubbo

2021

See List of Professors in Francesco Polese University(Università degli Studi di Salerno)

Co-Authors

H-index: 73
Stephen L. Vargo

Stephen L. Vargo

University of Hawaii at Manoa

H-index: 63
Roderick J. Brodie

Roderick J. Brodie

University of Auckland

H-index: 43
Sergio Barile

Sergio Barile

Sapienza Università di Roma

H-index: 38
Francesco Caputo

Francesco Caputo

Università degli Studi di Napoli Federico II

H-index: 34
Marialuisa Saviano

Marialuisa Saviano

Università degli Studi di Salerno

H-index: 32
Cristina Mele

Cristina Mele

Università degli Studi di Napoli Federico II

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