Carla Ruiz Mafé

Carla Ruiz Mafé

Universidad de Valencia

H-index: 42

Europe-Spain

About Carla Ruiz Mafé

Carla Ruiz Mafé, With an exceptional h-index of 42 and a recent h-index of 37 (since 2020), a distinguished researcher at Universidad de Valencia, specializes in the field of online marketing, neuromarketing, tourism marketing, mobile marketing.

His recent articles reflect a diverse array of research interests and contributions to the field:

Sports brand love 2.0 in the context of football teams

Do Customer Orientation Strategies Drive an Excellent Customer Experience?: The Case of Abu Khader Automotive

Brand Associations and Customer Brand Engagement in Social Media: Analysing Brand-, User-and Influencer-Generated Content

Furnishing your home? The impact of voice assistant avatars in virtual reality shopping: A neurophysiological study

How consumers process online review types in familiar versus unfamiliar destinations. A self-reported and neuroscientific study

Can Social Media-Driven Trust and Customer Happiness with a Car Dealership Increase Brand Love?

The influence of negative emotions on brand trust and intention to share cause-related posts: A neuroscientific study

The Influence of Culture on Sentiments Expressed in Online Reviews of Eco-Friendly Hotels: The Case Study of Amsterdam

Carla Ruiz Mafé Information

University

Position

Profesora titular de marketing.

Citations(all)

6902

Citations(since 2020)

3759

Cited By

4236

hIndex(all)

42

hIndex(since 2020)

37

i10Index(all)

78

i10Index(since 2020)

59

Email

University Profile Page

Universidad de Valencia

Google Scholar

View Google Scholar Profile

Carla Ruiz Mafé Skills & Research Interests

online marketing

neuromarketing

tourism marketing

mobile marketing

Top articles of Carla Ruiz Mafé

Title

Journal

Author(s)

Publication Date

Sports brand love 2.0 in the context of football teams

Managing Sport and Leisure

Inés Küster-Boluda

Carla Ruiz-Mafé

Gabriel Orozco-Grover

2024/1/3

Do Customer Orientation Strategies Drive an Excellent Customer Experience?: The Case of Abu Khader Automotive

Mohamad Kamal Hashem

Carla Ruiz-Mafé

Rafael Curras-Perez

2024

Brand Associations and Customer Brand Engagement in Social Media: Analysing Brand-, User-and Influencer-Generated Content

Estefania Ballester Chirica

Carla Ruiz

Natalia Rubio

Cleopatra Veloutsou

2024/1

Furnishing your home? The impact of voice assistant avatars in virtual reality shopping: A neurophysiological study

Computers in Human Behavior

Enrique Bigne

Carla Ruiz

Rafael Curras-Perez

2024/4/1

How consumers process online review types in familiar versus unfamiliar destinations. A self-reported and neuroscientific study

Technological Forecasting and Social Change

Enrique Bigne

Carla Ruiz

Rafael Curras-Perez

2024/2/1

Can Social Media-Driven Trust and Customer Happiness with a Car Dealership Increase Brand Love?

Mohamad Hashem

Carla Ruiz Mafé

Rafael Currás Pérez

2024/1/10

The influence of negative emotions on brand trust and intention to share cause-related posts: A neuroscientific study

Journal of Business Research

Enrique Bigné

Carla Ruiz-Mafé

Alberto Badenes-Rocha

2023/3/1

The Influence of Culture on Sentiments Expressed in Online Reviews of Eco-Friendly Hotels: The Case Study of Amsterdam

Estefania Ballester Chirica

Carla Ruiz-Mafé

Natalia Rubio

2023

Emojis and Users’ Brand Engagement in Instagram. The Case of Eco-Friendly Restaurants

Journal of Tourism and Services

Estefania Ballester

Natalia Rubio

Carla Ruiz

2023/12/18

I want to travel to the past! The role of creative style and historical reconstructions as antecedents of informativeness in a virtual visit to a heritage tourist destination

Current Issues in Tourism

Enrique Bigne

Rafael Curras-Perez

Carla Ruiz

Luisa Andreu

2023/9/30

Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations

Service Business

Enrique Bigne

Carla Ruiz

Carmen Perez-Cabañero

Antonio Cuenca

2023/3

Online Food Delivery: An Overview and Bibliometric Analysis

Alberto Badenes-Rocha

Enrique Bigné

Carla Ruiz

2022/5/19

Personal, experiential and sustainability related factors to explain food delivery apps use and recommendation: a review

Alberto Badenes

José Enrique Bigné Alcañiz

Carla Ruiz Mafé

2022

Is a virtual visit to a heritage tourist destination informative? Design variables that influence intention to recommend the destination

Enrique Bigne

Rafael Currás-Pérez

Carla Ruiz

Luisa Andreu

2022

Visual attention paid to negative comments in cause-related posts: visual style and emotionality matter

International Journal of Advertising

Alberto Badenes-Rocha

Enrique Bigne

Carla Ruiz-Mafé

2022/11/17

Impact of cause‐related marketing on consumer advocacy and cause participation: A causal model based on self‐reports and eye‐tracking measures

Psychology & Marketing

Alberto Badenes‐Rocha

Enrique Bigne

Carla Ruiz

2022/1

CSR COMMUNICATION THROUGH SOCIAL MEDIA

Alberto Badenes Rocha

Enrique Bigné Alcañiz

Carla Ruiz Mafé

2022/7

Key drivers of utilitarian value of mobile fashion apps

Contaduría y administración

Miluska Murillo Zegarra

Carla Ruíz Mafé

2021/6

How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach

Journal of Business research

Enrique Bigne

Aline Simonetti

Carla Ruiz

Shobbit. Kakaria

2021

Factores determinantes del valor utilitarista en las aplicaciones móviles del sector moda

Contaduría y administración

Miluska Murillo Zegarra

Carla Ruíz Mafé

2021/6

See List of Professors in Carla Ruiz Mafé University(Universidad de Valencia)

Co-Authors

H-index: 44
Cleopatra Veloutsou

Cleopatra Veloutsou

University of Glasgow

H-index: 42
Luisa Andreu

Luisa Andreu

Universidad de Valencia

H-index: 40
Silvia Sanz Blas

Silvia Sanz Blas

Universidad de Valencia

H-index: 35
Arturo Molina-Collado

Arturo Molina-Collado

Universidad de Castilla-La Mancha

H-index: 35
Rafael Curras-Perez

Rafael Curras-Perez

Universidad de Valencia

H-index: 35
Joaquin Aldas-Manzano

Joaquin Aldas-Manzano

Universidad de Valencia

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