Andrew S. Gallan
Florida Atlantic University
H-index: 18
North America-United States
Top articles of Andrew S. Gallan
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
Why Did This Happen to Me? Causal Attributions of Illness and Cultural Health Capital | Social Science & Medicine | Andrew S Gallan Anu Helkkula William R McConnell | 2024/4/28 |
Exploring customer engagement tensions when pursuing responsible business practices | Journal of Service Management | Andrew S Gallan Diogo Hildebrand Yuliya Komarova Dan Rubin Ronen Shay | 2024/4/25 |
SDG commentary: service ecosystems with the planet - weaving the environmental SDGs with human services | Journal of Services Marketing | Jorge Grenha Teixeira Andrew S. Gallan Hugh N. Wilson | 2023/11/29 |
Healing the digital divide with digital inclusion: enabling human capabilities | Journal of Service Research | Raymond P Fisk Andrew S Gallan Alison M Joubert Jenine Beekhuyzen Lilliemay Cheung | 2023/11 |
Beyond HCAHPS: Analysis of patients’ comments provides an expanded view of their hospital experiences | Patient Experience Journal | Andrew S. Gallan Rakesh Niraj Awanindra Singh | 2022/4/28 |
Transformative Hospitality Services: A Conceptualization and Development of Organizational Dimensions | Journal of Business Research | Ye Zhang Andrew S. Gallan Sertan Kabadayi Faizan Ali Anu Helkkula Laurie Wu | 2021/5/28 |
The impact of patient shadowing on service design: Insights from a family medicine clinic | Patient Experience Journal | Andrew S. Gallan Bruce Perlow Riddhi Shah Judith Gravdal | 2021/4/29 |
Whose Experience is it Anyway? Toward a Constructive Engagement of Tensions in Patient-Centered Health Care | Journal of Service Management | Timothy J Vogus Andrew Gallan Cheryl Rathert Dahlia El-Manstrly Alexis Strong | 2020/8/28 |
Value Cocreation and Its Meaning for Customers | The Routledge Handbook of Service Research Insights and Ideas | Andrew S Gallan Josephine Go Jefferies | 2020/4/21 |
Co-Authors
