Sabine Benoit

Sabine Benoit

University of Surrey

H-index: 27

Europe-United Kingdom

About Sabine Benoit

Sabine Benoit, With an exceptional h-index of 27 and a recent h-index of 24 (since 2020), a distinguished researcher at University of Surrey, specializes in the field of Service and Retail Marketing.

His recent articles reflect a diverse array of research interests and contributions to the field:

Autonomous stores: How levels of in-store automation affect store patronage

Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences

The dark side of the sharing economy: A systematic literature review of externalities and their regulation

Innovation in the sharing economy: A framework and future research agenda

A consumer perspective on managing the consequences of chain liability

The Differential Effects of CSR and CSI on Consumer Willingness to Pay: Implications for Service Providers and Retailers

Communication in the gig economy: Buying and selling in online freelance marketplaces

Adapting service management for the sharing economy

Sabine Benoit Information

University

Position

Professor of Marketing and Australian National University (ANU)

Citations(all)

4513

Citations(since 2020)

2966

Cited By

2640

hIndex(all)

27

hIndex(since 2020)

24

i10Index(all)

39

i10Index(since 2020)

29

Email

University Profile Page

Google Scholar

Sabine Benoit Skills & Research Interests

Service and Retail Marketing

Top articles of Sabine Benoit

Title

Journal

Author(s)

Publication Date

Autonomous stores: How levels of in-store automation affect store patronage

Journal of retailing

Sabine Benoit

Birgit Altrichter

Dhruv Grewal

Carl-Philip Ahlbom

2024/1/8

Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences

Dhruv Grewal

Sabine Benoit

Stephanie M Noble

Abhijit Guha

Carl-Philip Ahlbom

...

2023/11/18

The dark side of the sharing economy: A systematic literature review of externalities and their regulation

Mohamed Mosaad

Sabine Benoit

Chanaka Jayawardhena

2023/11/1

Innovation in the sharing economy: A framework and future research agenda

Journal of business research

Sabine Benoit

Yonggui Wang

Lefa Teng

Daniel P Hampson

Xia Li

2022/10/1

A consumer perspective on managing the consequences of chain liability

Journal of Supply Chain Management

Julia Hartmann

Sebastian Forkmann

Sabine Benoit

Stephan C Henneberg

2022/10

The Differential Effects of CSR and CSI on Consumer Willingness to Pay: Implications for Service Providers and Retailers

SMR-Journal of Service Management Research

Sabine Benoit

Julia Hartmann

Christina Sichtmann

Martin Wetzels

2022/7/7

Communication in the gig economy: Buying and selling in online freelance marketplaces

Journal of Marketing

Stephan Ludwig

Dennis Herhausen

Dhruv Grewal

Liliana Bove

Sabine Benoit

...

2022/7

Adapting service management for the sharing economy

Sabine Benoit

2022/5/25

Enterprise feedback management (EFM): what lies beyond the hype?

Journal of service management

Lerzan Aksoy

Sabine Benoit

Shreekant G Joag

Jay Kandampully

Timothy Lee Keiningham

...

2021/1/2

“I like it, but I don't use it”: Impact of carsharing business models on usage intentions in the sharing economy

Business Strategy and the Environment

Rüdiger Hahn

Felix Ostertag

Adrian Lehr

Marion Büttgen

Sabine Benoit

2020/3

Restrict, clean and protect: signaling consumer safety during the pandemic and beyond

Journal of Service Management

Liliana L Bove

Sabine Benoit

2020/11/17

Customer deviance: A framework, prevention strategies, and opportunities for future research

Journal of Business Research

Paul W Fombelle

Clay M Voorhees

Mason R Jenkins

Karim Sidaoui

Sabine Benoit

...

2020/8/1

Intuitive pricing by independent store managers: Challenging beliefs and practices

Journal of Business Research

Sabine Benoit

Mario Kienzler

Christian Kowalkowski

2020/7/1

Spillover effects from unintended trials on attitude and behavior: Promoting new products through access‐based services

Psychology & Marketing

Adrian Lehr

Marion Buettgen

Sabine Benoit

Katrin Merfeld

2020/5

See List of Professors in Sabine Benoit University(University of Surrey)

Co-Authors

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