Sérgio Moro

Sérgio Moro

Instituto Universitário de Lisboa

H-index: 34

Europe-Portugal

About Sérgio Moro

Sérgio Moro, With an exceptional h-index of 34 and a recent h-index of 33 (since 2020), a distinguished researcher at Instituto Universitário de Lisboa, specializes in the field of Information Systems, Business Intelligence, Decision Support Systems, Data Science.

His recent articles reflect a diverse array of research interests and contributions to the field:

Public Perception of ChatGPT on Reddit Social Media Platform: Topic Modeling and Sentiment Analysis Study

Cluster-based approaches towards developing a customer loyalty program in a security private company

A data‐driven approach to improve online consumer subscriptions by combining data visualization and machine learning methods

Restaurant containment measures and perceived service quality: implications for future pandemics

Are social media and mobile applications threatening retail websites?

Discovering ethnic minority business research directions using text mining and topic modelling

Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewers

The role of badges to spur frequent travelers to write online reviews

Sérgio Moro Information

University

Position

ISTAR-IUL ()

Citations(all)

5243

Citations(since 2020)

4354

Cited By

2288

hIndex(all)

34

hIndex(since 2020)

33

i10Index(all)

59

i10Index(since 2020)

56

Email

University Profile Page

Instituto Universitário de Lisboa

Google Scholar

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Sérgio Moro Skills & Research Interests

Information Systems

Business Intelligence

Decision Support Systems

Data Science

Top articles of Sérgio Moro

Title

Journal

Author(s)

Publication Date

Public Perception of ChatGPT on Reddit Social Media Platform: Topic Modeling and Sentiment Analysis Study

Available at SSRN 4716839

Mojtaba Talafidaryani

Sérgio Moro

2024/2/5

Cluster-based approaches towards developing a customer loyalty program in a security private company

Applied Sciences

Arthur de Sousa

Sérgio Moro

Renato Pereira

2024

A data‐driven approach to improve online consumer subscriptions by combining data visualization and machine learning methods

International Journal of Consumer Studies

Elizabeth Fernandes

Sérgio Moro

Paulo Cortez

2024/3

Restaurant containment measures and perceived service quality: implications for future pandemics

Consumer behavior in tourism and hospitality

Paulo Ribeiro

Ricardo F Ramos

Sérgio Moro

2024/2/15

Are social media and mobile applications threatening retail websites?

International Journal of Internet Marketing and Advertising

Ricardo Ramos

Paulo Rita

Sérgio Moro

2023

Discovering ethnic minority business research directions using text mining and topic modelling

Journal of Research in Marketing and Entrepreneurship

Sérgio Moro

Guilherme Pires

Paulo Rita

Paulo Cortez

Ricardo F. Ramos

2023

Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewers

Leisure Studies

Ricardo Filipe Ramos

Rui Biscaia

Sérgio Moro

Thilo Kunkel

2023/9/3

The role of badges to spur frequent travelers to write online reviews

Journal of Hospitality and Tourism Technology

Sérgio Moro

Stefania Stellacci

2023/2/17

Customer experience through online reviews from TripAdvisor: the case of Orlando theme parks

International Journal of Technology Marketing

Sara Morgado

Sergio Moro

Paulo Rita

Braulio Alturas

2023

[Call for papers] Business intelligence and organizational culture: emerging models and applications

Madjid Tavana

Serena Strazzullo

Mark Anthony Camilleri

Sergio Moro

2023

Unveiling the relationship between sustainable development and Industry 4.0: A text mining literature analysis

Sustainable Development

Serena Strazzullo

Sérgio Moro

Livio Cricelli

2023/8

Intelligent process automation and business continuity: Areas for future research

José Brás

Ruben Pereira

Sérgio Moro

2023/2/14

Electronic Word-of-Mouth and Tourist Satisfaction in Rural Tourism in Schist Villages

Marta Santos

Paulo Rita

Sérgio Moro

Bráulio Alturas

2023

Literature Review on Problem Models and Solution Approaches for Managing Real-Time Passenger Train Operations: The Perspective of Train Operating Companies

Luis Marques

Sergio Moro

Pedro Ramos

2023/1

The travel dream experience in pandemic times

Anatolia

Antónia Correia

Sérgio Moro

Paulo Rita

2023

Analysis of the Azores Accommodation Offer in Booking. Com Using an Unsupervised Learning Approach

L Mendes Gomes

S Moro

2023/2/8

Cluster-Based Approaches toward Developing a Customer Loyalty Program in a Private Security Company

Applied Sciences

Arthur de Sousa

Sérgio Moro

Renato Pereira

2023/12/21

Tendências da investigação e intervenção do Serviço Social face aos impactos da COVID-19: um estudo com recurso a mineração de texto

Inês Casquilho-Martins

Helena Belchior Rocha

Sérgio Moro

2023

On the economic impacts of COVID‐19: A text mining literature analysis

Review of Development Economics

Hugo S Gonçalves

Sérgio Moro

2023/2

Data science, machine learning and big data in digital journalism: a survey of state-of-the-art, challenges and opportunities

Elizabeth Fernandes

Sérgio Moro

Paulo Cortez

2023/7/1

See List of Professors in Sérgio Moro University(Instituto Universitário de Lisboa)

Co-Authors

H-index: 71
Tiago Oliveira

Tiago Oliveira

Universidade Nova de Lisboa

H-index: 52
Paulo Rita

Paulo Rita

Universidade Nova de Lisboa

H-index: 46
Paulo Cortez

Paulo Cortez

Universidade do Minho

H-index: 34
Ana Brochado

Ana Brochado

Instituto Universitário de Lisboa

H-index: 27
Rúben Pereira

Rúben Pereira

Instituto Universitário de Lisboa

H-index: 24
Seyed Mohammad J. Jalali, PhD

Seyed Mohammad J. Jalali, PhD

University of Massachusetts Dartmouth

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