Nicola Bilstein
Universität Bielefeld
H-index: 7
Europe-Germany
Top articles of Nicola Bilstein
Give me your data and I’ll dress you: A two-sided messaging approach to address privacy concerns surrounding in-store technologies
Journal of Business Research
2024/2/1
Nicola Bilstein
H-Index: 4
Delivering Transformative Value in a Sustainable Way–The Challenges of Being a Social Entrepreneur
2024
Nicola Bilstein
H-Index: 4
Individualisation and Individualised Science: Integrating Disciplinary Perspectives
2023/5/5
Editorial–Special Issue: Managing Smart Services and Smart Service Systems
SMR-Journal of Service Management Research
2023/3/22
Nicola Bilstein
H-Index: 4
Christian Stummer
H-Index: 19
When Smart Products Become Dumb (Again): Voluntary and Legally Required Service Updates and Their Impact on Consumers’ Purchase Intention
SMR-Journal of Service Management Research
2023/3/22
Let me show you how to build this! An experimental study on how augmented reality can further customer participation by decreasing cognitive load
2023
Nicola Bilstein
H-Index: 4
Smart Transformative Services to Defuse Crises? The Meaning of Trust for the Usage of Digital Contact Tracing Apps.
Marketing ZFP-Journal of Research & Management
2023/1/1
Nicola Bilstein
H-Index: 4
Special issue: Managing smart services and smart service systems
Journal of Service Management Research
2023
Nicola Bilstein
H-Index: 4
Christian Stummer
H-Index: 19
May I Come In and Drop Off Your Parcel? An Innovation Resistance Theory Perspective on the Influence of Payment Modalities on Adoption Barriers
2022/7/5
Nicola Bilstein
H-Index: 4
How Voice Assistants Affect Customer Experience in Online Shopping.
Transfer: Zeitschrift für Kommunikation & Markenmanagement
2022/6/1
Nicola Bilstein
H-Index: 4
Markus Rump
H-Index: 1
Better together: involving consumers in the ideation, creation and dissemination of transformative value
Journal of Service Management
2022/4/26
Nicola Bilstein
H-Index: 4
Jan Klostermann
H-Index: 1
Interdisciplinary perspectives on individualisation in environments
Interdisciplinary Journal of Philosophy
2022
Augmented Reality to Ameliorate Customer Participation? An Experimental Study on How the Instruction Form Impacts Customer Participation Outcomes
Proceedings of the 29th Recent Advances in Retailing and Consumer Science (RARCS) Conference
2022
Nicola Bilstein
H-Index: 4
From third party to significant other for service encounters: a systematic review on third-party roles and their implications
Journal of Service Management
2021
Smart, Smarter, Dumb: Legal Obligation versus Voluntary Commitment to Provide Service Updates and Their Impact on Consumers' Behavioral Intentions
2021
When Social Influence Leads to Trust–Investigating Determinants of Usage Intentions of COVID-19 Contact Tracing Apps
Proceedings of the 50th European Marketing Academy (EMAC) Conference
2021
Nicola Bilstein
H-Index: 4
Communicating Benefits and Threats? An Experimental Study on the Effectiveness of Two-Sided Messages for Advertising In-Store Technologies
Proceedings of the 50th European Marketing Academy (EMAC) Conference
2021
Nicola Bilstein
H-Index: 4
Multidisciplinary perspectives on challenges in managing smart products and services
2020/10
Nicola Bilstein
H-Index: 4
Christian Stummer
H-Index: 19
Shh!… I Got Help to Become Smart: Should Incumbent Firms Disclose Their Cooperation with a Startup?
2020
From third party to significant other for the service encounter–A systematic literature review
2020
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