Mornay Roberts-Lombard

Mornay Roberts-Lombard

University of Johannesburg

H-index: 26

Africa-South Africa

About Mornay Roberts-Lombard

Mornay Roberts-Lombard, With an exceptional h-index of 26 and a recent h-index of 25 (since 2020), a distinguished researcher at University of Johannesburg, specializes in the field of Leadership, Management, Strategy, Relationship Marketing, Customer Relationship Management.

His recent articles reflect a diverse array of research interests and contributions to the field:

Proposing a sales performance motivational framework for B2B sellers in services firms

Economic and non-economic satisfaction as interlocking constructs in B2B sales relationships

Store atmospherics and apparel behavioural intentions: The moderating effect of urban bottom-of-the-pyramid consumers’ age

The role of conflict and opportunism on the duality of satisfaction in B2B sales relationships

Revisiting the delight–loyalty link in a retail banking context–an emerging market perspective

Modeling condom brand loyalty of young South African adults–an expectancy confirmation perspective

Testing the Applicability of the Tam on Consumers' Intention to use E-purchasing in Gaborone in the COVID-19 Era

Apparel behavioural intentions of urban bottom-of-the-pyramid consumers: exploring the role of store atmospherics

Mornay Roberts-Lombard Information

University

Position

Professor of Marketing Management

Citations(all)

2948

Citations(since 2020)

2039

Cited By

1545

hIndex(all)

26

hIndex(since 2020)

25

i10Index(all)

74

i10Index(since 2020)

52

Email

University Profile Page

University of Johannesburg

Google Scholar

View Google Scholar Profile

Mornay Roberts-Lombard Skills & Research Interests

Leadership

Management

Strategy

Relationship Marketing

Customer Relationship Management

Top articles of Mornay Roberts-Lombard

Title

Journal

Author(s)

Publication Date

Proposing a sales performance motivational framework for B2B sellers in services firms

European Research on Management and Business Economics

Rocio Rodríguez

Mornay Roberts-Lombard

Nils M Høgevold

Göran Svensson

2024/1/1

Economic and non-economic satisfaction as interlocking constructs in B2B sales relationships

South African Journal of Business Management

Carlos Ferro-Soto

Carmen Padin

Mornay Roberts-Lombard

Göran Svensson

Nils Høgevold

2024/4/11

Store atmospherics and apparel behavioural intentions: The moderating effect of urban bottom-of-the-pyramid consumers’ age

South African Journal of Economic and Management Sciences

Bianca M van Niekerk

Mornay Roberts-Lombard

Nicole Cunningham

2024/3/4

The role of conflict and opportunism on the duality of satisfaction in B2B sales relationships

European Business Review

Carlos Ferro-Soto

Carmen Padin

Mornay Roberts-Lombard

Goran Svensson

Nils Høgevold

2024/2/20

Revisiting the delight–loyalty link in a retail banking context–an emerging market perspective

African Journal of Economic and Management Studies

Mornay Roberts-Lombard

Charles Makanyeza

Olumide Jaiyeoba

Tendai Douglas Svotwa

2024/1/31

Modeling condom brand loyalty of young South African adults–an expectancy confirmation perspective

Journal of Nonprofit & Public Sector Marketing

Emile Saker Nkwei

Mornay Roberts-Lombard

Daniel Kofi Maduku

2023/2/27

Testing the Applicability of the Tam on Consumers' Intention to use E-purchasing in Gaborone in the COVID-19 Era

Olumide Jaiyeoba

Tendai Douglas Svotwa

Mornay Roberts-Lombard

Botshabelo Mafatlane

Gertrude Mafatlane

2023/2/15

Apparel behavioural intentions of urban bottom-of-the-pyramid consumers: exploring the role of store atmospherics

European Business Review

Bianca Maria van Niekerk

Mornay Roberts-Lombard

Nicole Cunningham

2023/10/13

Use of mobile apps when purchasing apparel: A young male adult perspective

South African Journal of Information Management

Miguel Correia

Nicole Cunningham

Mornay Roberts-Lombard

2023

Business-to-Business sellers’ motivations in sales performance–A six-dimensional framework proposition

South African Journal of Economic and Management Sciences

Rocio Rodriquez

Mornay Roberts-Lombard

Nils Høgevold

Göran Svensson

2023/9/15

Exploring the precursors and outcome of trust in a retail banking context: An emerging African market perspective

Journal of Contemporary Management

Mornay Roberts-Lombard

Luvo Shumi

Matete Ramalatsoa

Nceneleni Mologadi Nceneleni Mologadi

2023/1/1

Beyond sustainable consumption practices: Linking organic food consumption to hedonic and eudaimonic well-being

Appetite

Paul Blaise Issock Issock

Mercy Mpinganjira

Mornay Roberts-Lombard

2023/9/1

A relationship marketing perspective on delight, its antecedents and outcomes in a banking context

European business review

Tendai Douglas Svotwa

Charles Makanyeza

Mornay Roberts-Lombard

Olumide Olasimbo Jaiyeoba

2023/3/30

The Leverage of Marketing Communication Opportunities by Using Facebook in Faculties at a Selected Comprehensive University

2022 INTERNATIONAL BUSINESS CONFERENCE

Tamara Francis

Mornay Roberts-Lombard

Geoff Goldman

2022

A Moderated Mediation Model to Explain Consistent Condom Use Intention Among Young Adults in South Africa

Social Marketing Quarterly

Emile Saker Nkwei

Mornay Roberts-Lombard

Daniel Kofi Maduku

2022/9

Perceived access to finance, entrepreneurial self-efficacy, attitude toward entrepreneurship, entrepreneurial ability, and entrepreneurial intentions: A Botswana youth perspective

Sage Open

Tendai Douglas Svotwa

Olumide Jaiyeoba

Mornay Roberts-Lombard

Charles Makanyeza

2022/5

Investigating the antecedents and outcome of commitment in a business-to-consumer service environment

Acta Commercii

Mornay Roberts-Lombard

Fulufhelo H Nemadzhilili

Gabriella SMQ Coelho

Onnalena S Mangope

2022

Exploring opportunism, conflict, noneconomic satisfaction and economic satisfaction in a B2B context–A buyer and seller perspective

South African Journal of Business Management

Guan Jyh-Liang

Tzong-Ru Lee

Mornay Roberts-Lombard

Göran Svensson

Nils Høgevold

2022/8/26

The Attitude and Behavioural Intentions of Muslim Fast Food Customers in a Southern African Market Environment

African Journal of Business and Economic Research

M Roberts-Lombard

A Mvane

B Makhathini

D Muller

I Lo

...

2022/3/1

Securing delight and loyalty in a market with low switching costs

European Business Review

Kebone Agnes Mntande

Beate Stiehler‐Mulder

Mornay Roberts-Lombard

2022/6/10

See List of Professors in Mornay Roberts-Lombard University(University of Johannesburg)

Co-Authors

H-index: 21
Carmen Padin

Carmen Padin

Universidade de Vigo

H-index: 18
Charles Makanyeza

Charles Makanyeza

University of Namibia

H-index: 15
Estelle van Tonder

Estelle van Tonder

North-West University

H-index: 12
Rosemary Matikiti-Manyevere

Rosemary Matikiti-Manyevere

Central University of Technology

H-index: 8
Paul Issock (PhD)

Paul Issock (PhD)

University of the Witwatersrand

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