Jörg Finsterwalder
University of Canterbury
H-index: 22
Oceania-New Zealand
Top articles of Jörg Finsterwalder
Title | Journal | Author(s) | Publication Date |
---|---|---|---|
Transformative service research methodologies for vulnerable participants | International Journal of Market Research | Sarah Dodds Jörg Finsterwalder Girish Prayag Ilayaraja Subramanian | 2023/3 |
Transformative places and the citizenship experience: a dynamic perspective of disasters, transitional servicescapes, and place attachment | Journal of Retailing and Consumer Services | Jörg Finsterwalder Ning Chris Chen C Michael Hall Girish Prayag Alastair Tombs | 2024/3/1 |
Dynamics of individual actors’ self, social, and task pre-dispositions in multi-actor service ecosystems | Journal of Business Research | Jörg Finsterwalder Volker G Kuppelwieser Raymond P Fisk | 2022/8/1 |
Online student engagement and place attachment to campus in the new service marketplace: an exploratory study | Journal of Services Marketing | Yuying Huang Jörg Finsterwalder Ning Chen Fraser Robert Liam Crawford | 2022/6/7 |
Guest editorial: Service marketing and the winds of change | Journal of Service Theory and Practice | Jörg Finsterwalder Carolin Plewa | 2022/3/9 |
A systematic literature review of service-related research on refugees | Ilayaraja Subramanian Jörg Finsterwalder C Michael Hall | 2022/9/6 | |
Dynamics of wellbeing co-creation: a psychological ownership perspective | Journal of Service Management | Tom Chen Sarah Dodds Jörg Finsterwalder Lars Witell Lilliemay Cheung | 2021/4/27 |
Rethinking service systems and public policy: a transformative refugee service experience framework | Journal of Public Policy & Marketing | Silke Boenigk Raymond Fisk Sertan Kabadayi Linda Alkire Lilliemay Cheung | 2021/4 |
Creating hospitable service systems for refugees during a pandemic: leveraging resources for service inclusion | Journal of Service Theory and Practice | Jörg Finsterwalder Sertan Kabadayi Raymond P Fisk Silke Boenigk | 2021/2/16 |
Social distancing and wellbeing: conceptualizing actor distance and actor safe zone for pandemics | The Service Industries Journal | Jörg Finsterwalder | 2021/1/25 |
Towards co-created food wellbeing: Culinary consumption, braggart word-of-mouth, and the role of participative co-design, service provider support, and C2C interactions | European Journal of Marketing | Babak Taheri Shahab Pourfakhimi Girish Prayag Martin Gannon Jörg Finsterwalder | 2021 |
Infusing tribal reciprocity into service research: towards an integrated and dynamic view of repayment, retaliation and restorative justice for regenerative service ecosystem … | Service Business | Jörg Finsterwalder Alastair G Tombs | 2021/12 |
Equilibrating resources and challenges during crises: a framework for service ecosystem well-being | Journal of Service Management | Jörg Finsterwalder Volker G Kuppelwieser | 2020/8/10 |
Customer experience in tourism: An overview | Girish Prayag Samuel Spector Jörg Finsterwalder | 2020/5/18 | |
Services Marketing for Impact | Journal of Service Theory and Practice | Sven Tuzovic Jörg Finsterwalder | 2020 |
Intentionality and transformative services: Wellbeing co-creation and spill-over effects | Journal of Retailing and Consumer Services | Jörg Finsterwalder Volker G Kuppelwieser | 2020/1/1 |