Ilias O. Pappas

About Ilias O. Pappas

Ilias O. Pappas, With an exceptional h-index of 41 and a recent h-index of 38 (since 2020), a distinguished researcher at Universitetet i Agder, specializes in the field of User experience, fsQCA, e-services, digital transformation.

His recent articles reflect a diverse array of research interests and contributions to the field:

Green strategic leadership capability: Construct development and measurement validation

Does resilience matter for supply chain performance in disruptive crises with scarce resources?

Reconfiguring human-AI collaboration: integrating chatbots in welfare services

“Real impact”: Challenges and opportunities in bridging the gap between research and practice–Making a difference in industry, policy, and society

Artificial Intelligence Capability and Firm Performance: A Sustainable Development Perspective by the Mediating Role of Data-Driven Culture

Exploring citizens’ stances on AI in public services: A social contract perspective

A Configurational Approach to Maturity Model Development–Using fsQCA to Build a Multiple-Pathway Maturity Model

Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling

Ilias O. Pappas Information

University

Position

Professor (UiA) & NTNU Norway

Citations(all)

9732

Citations(since 2020)

8978

Cited By

2512

hIndex(all)

41

hIndex(since 2020)

38

i10Index(all)

79

i10Index(since 2020)

72

Email

University Profile Page

Google Scholar

Ilias O. Pappas Skills & Research Interests

User experience

fsQCA

e-services

digital transformation

Top articles of Ilias O. Pappas

Green strategic leadership capability: Construct development and measurement validation

Journal of Cleaner Production

2024/4/15

Does resilience matter for supply chain performance in disruptive crises with scarce resources?

British Journal of Management

2023

Reconfiguring human-AI collaboration: integrating chatbots in welfare services

2024/3/19

Artificial Intelligence Capability and Firm Performance: A Sustainable Development Perspective by the Mediating Role of Data-Driven Culture

Information Systems Frontiers

2024/1/4

Exploring citizens’ stances on AI in public services: A social contract perspective

Data & Policy

2024/1

A Configurational Approach to Maturity Model Development–Using fsQCA to Build a Multiple-Pathway Maturity Model

Communications of the Association for Information Systems

2024

Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling

2023/11/9

Establishing a Health Data Marketplace: A Framework for Success

2023/11/9

A sociotechnical perspective for responsible AI maturity models: Findings from a mixed-method literature review

2023/11/1

Defining Human-centered AI: a comprehensive review of HCAI literature

2023/9/5

Practices for Responsible AI: Findings from Interviews with Experts

Proceedings of the American conference on information systems (AMCIS 2023

2023

Fake news on Facebook and their impact on supply chain disruption during COVID-19

Annals of Operations Research

2023/8

Artificial intelligence and analytics in practice

2023/7/26

Practicing effective stakeholder engagement for impactful research

IEEE Transactions on Technology and Society

2023/7/19

Information Management in Times of Crisis: the Role of Mindfulness and Digital Resilience for Individuals and Organisations

Information Systems Frontiers

2023/7/13

Employee reactions to planned organizational culture change: A configurational perspective

human relations

2023/7/13

Unravelling the dark side of sharing economy–Managing and sustaining B2B relationships on digital platforms

2023/6/13

Responsible Digital Transformation for a Sustainable Society

Information Systems Frontiers

2023/6

See List of Professors in Ilias O. Pappas University(Universitetet i Agder)

Co-Authors

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