Heidi Kevoe Feldman

Heidi Kevoe Feldman

North Eastern University

H-index: 11

Asia-Thailand

About Heidi Kevoe Feldman

Heidi Kevoe Feldman, With an exceptional h-index of 11 and a recent h-index of 9 (since 2020), a distinguished researcher at North Eastern University, specializes in the field of conversation analysis, social interaction, public safety, 911 calls, suicide.

His recent articles reflect a diverse array of research interests and contributions to the field:

The subjective and objective side of helplessness: Navigating between reassurance and risk management when people seek help for suicidal others

Dispatching first responders: Language practices and the dispatcher’s operational role in radio encounters with police officers

Crisis talk: Negotiating with individuals in crisis

Approaching institutional boundaries: Comparative conversation analysis of practices for assisting suicidal callers in emergency and suicide helpline calls

Crossing over: When emergency calls turn into emotional support and suicide helpline calls become urgent cases

Calming emotional 911 callers: Using redirection as a patient-focused directive in emergency medical calls

Overcoming suicidal persons’ resistance using productive communicative challenges during police crisis negotiations

When delayed responses are productive: Being persuaded following resistance in conversation

Heidi Kevoe Feldman Information

University

Position

___

Citations(all)

434

Citations(since 2020)

293

Cited By

224

hIndex(all)

11

hIndex(since 2020)

9

i10Index(all)

11

i10Index(since 2020)

9

Email

University Profile Page

North Eastern University

Google Scholar

View Google Scholar Profile

Heidi Kevoe Feldman Skills & Research Interests

conversation analysis

social interaction

public safety

911 calls

suicide

Top articles of Heidi Kevoe Feldman

Title

Journal

Author(s)

Publication Date

The subjective and objective side of helplessness: Navigating between reassurance and risk management when people seek help for suicidal others

British Journal of Social Psychology

Clara Iversen

Heidi Kevoe‐Feldman

2024/3/30

Dispatching first responders: Language practices and the dispatcher’s operational role in radio encounters with police officers

Discourse & Society

Steven E Clayman

Heidi Kevoe-Feldman

2023/9

Crisis talk: Negotiating with individuals in crisis

Rein Ove Sikveland

Heidi Kevoe-Feldman

Elizabeth Stokoe

2022/7/13

Approaching institutional boundaries: Comparative conversation analysis of practices for assisting suicidal callers in emergency and suicide helpline calls

Journal of Pragmatics

Heidi Kevoe-Feldman

Clara Iversen

2022/4/1

Crossing over: When emergency calls turn into emotional support and suicide helpline calls become urgent cases

Clara Iversen

Heidi Kevoe-Feldman

2021

Calming emotional 911 callers: Using redirection as a patient-focused directive in emergency medical calls

Language & Communication

Heidi Kevoe Feldman

2021/11/1

Overcoming suicidal persons’ resistance using productive communicative challenges during police crisis negotiations

Applied Linguistics

Rein Ove Sikveland

Heidi Kevoe-Feldman

Elizabeth Stokoe

2020/8/1

When delayed responses are productive: Being persuaded following resistance in conversation

Journal of Pragmatics

Elizabeth Stokoe

Bogdana Humă

Rein O Sikveland

Heidi Kevoe-Feldman

2020/1/1

See List of Professors in Heidi Kevoe Feldman University(North Eastern University)

Co-Authors

H-index: 71
Celia Kitzinger

Celia Kitzinger

Cardiff University

H-index: 51
Elizabeth Stokoe

Elizabeth Stokoe

Loughborough University

H-index: 43
Jeffrey D. Robinson

Jeffrey D. Robinson

Portland State University

H-index: 27
Gene H. Lerner

Gene H. Lerner

University of California, Santa Barbara

H-index: 18
Rein Ove Sikveland

Rein Ove Sikveland

Norges teknisk-naturvitenskaplige universitet

H-index: 15
Mardi Kidwell

Mardi Kidwell

University of New Hampshire

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