Emily Ma
University of Massachusetts Amherst
H-index: 29
North America-United States
Top articles of Emily Ma
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
Identifying Wellness Value Formation in Young Wine Tourists: A grounded theory approach | Bob Yi-Chen Duan Jingjing Dai Emily Ma | 2024 | |
How family motivation affects Chinese hotel employees' extra-role behaviors: A serial mediation model from an instrumental perspective | International Journal of Hospitality Management | Liang Meng Dandan Li Emily Ma Juan Du | 2024/1/1 |
A dual-path model of work-family conflict and hospitality employees’ job and life satisfaction | Journal of Hospitality and Tourism Management | Huan Yang Xinyuan Roy Zhao Emily Ma | 2024/3/1 |
Ethnic diversity in hospitality | Aaron Hsiao Eunbi Jo Emily Ma Sacha Reid | 2024 | |
COVID-19 Impacts on the Sustainable Development of Spatial Network of UrbanTourism—a Case Study of Fujian, China | Huimin Song Wei Zeng Jamie M Chen Emily Ma | 2024/2/24 | |
Utilitarian vs hedonic roles of service robots and customer stereotypes: a person–environment fit theory perspective | International Journal of Contemporary Hospitality Management | Huijun Yang Yao-Chin Wang Hanqun Song Emily Ma | 2024 |
AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts | International Journal of Contemporary Hospitality Management | Aijing Liu Emily Ma Yao-Chin Wang Shi (Tracy) Xu Tyran Grillo | 2024 |
Working with service robots? A systematic literature review of hospitality employees’ perspectives | Jingjing Xu Aaron Hsiao Sacha Reid Emily Ma | 2023/8/1 | |
Diversity and inclusion in hospitality and tourism: Guest editorial | International Journal of Contemporary Hospitality Management | Wan Yang Juan M Madera Shi Xu Laurie Wu Emily Ma | 2023/11/3 |
When a robot makes your dinner: a comparative analysis of product level and customer experience between the US and Chinese robotic restaurants | Cornell Hospitality Quarterly | Emily Ma Yafang Bao Leijun Huang Danni Wang Misun Kim | 2023/5 |
Winter Sports Mega-Event Destination Experience: An Experience Economy Model Perspective During the Post-COVID-19 Pandemic | Bob Yi-Chen Duan Jingjing Dai Emily Ma | 2023/7/5 | |
Guest editorial: Diversity and inclusion in hospitality and tourism | International journal of contemporary hospitality management | Wan Yang Juan Madera Shi Xu Laurie Wu Emily Ma | 2023/11/1 |
Impulsive shopping overseas: do sunk cost, information confusion, and anticipated regret have a say? | Journal of Hospitality & Tourism Research | Jingjing Guan Emily Ma Jiaping Bi | 2023/3 |
From bystanders to actioners: A tri-theoretical exploration of residents’ roles in tourist PEBs | Journal of Destination Marketing & Management | Aijing Liu Emily Ma Wenzhong Wei Hailin Qu | 2023/6/1 |
A two-path moderated mediation model of customer-driven service innovation | Cornell Hospitality Quarterly | Feng Zeng Xu Emily Ma Yun Zhang | 2023/11 |
Work-family supportive benefits, programs, and policies and employee well-being: Implications for the hospitality industry | International Journal of Hospitality Management | Misun Sunny Kim Emily Ma Liang Wang | 2023/1/1 |
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective | Tourism management | Misun Sunny Kim Melissa A Baker Emily Ma | 2023/6/1 |
Overview of the current literature | The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry | Aaron Hsiao Eunbi Jo Emily Ma Sacha Reid | 2023/10/13 |
When Going Above and Beyond Meets Diversity: Are Service Recoveries Evaluated Based on Inference or Recognition? | Cornell Hospitality Quarterly | Emily Ma Melissa A Baker Youngsun Sean Kim Kawon Kim | 2023/12/27 |
Industry as contexts or theory? A systematic and meta-analysis of status and directions of organizational citizenship behaviors in hospitality | Journal of Hospitality & Tourism Research | Emily Ma Danni Wang Liang Wang Aijing Liu | 2021/5/28 |
Co-Authors
