Misun "Sunny" Kim
University of Massachusetts Amherst
H-index: 7
North America-United States
Top articles of Misun "Sunny" Kim
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective | Tourism management | Misun Sunny Kim Melissa A Baker Emily Ma | 2023/6/1 |
When a robot makes your dinner: a comparative analysis of product level and customer experience between the US and Chinese robotic restaurants | Cornell Hospitality Quarterly | Emily Ma Yafang Bao Leijun Huang Danni Wang Misun Kim | 2023/5 |
I know you, you know me: the effects of customer empathy and employee self-disclosure on customer citizenship behavior | Journal of Service Theory and Practice | Misun Kim Jichul Jang | 2023/2/10 |
Work-family supportive benefits, programs, and policies and employee well-being: Implications for the hospitality industry | International Journal of Hospitality Management | Misun Sunny Kim Emily Ma Liang Wang | 2023/1/1 |
The impact of employees’ perceived customer citizenship behaviors on organizational citizenship behaviors: the mediating roles of employee customer-orientation attitude | International Journal of Hospitality & Tourism Administration | Misun Kim Jichul Jang | 2023/8/8 |
On the Bright Side of Motherhood—A Mixed Methods Inquiry | Annals of Tourism Research | Emily Ma Sunny Kim Wan Yang Laurie Wu Shi Xu | 2022 |
From surviving to co-creating: the effects of the reshaped physical and social servicescape on customer citizenship behavior | The Service Industries Journal | Misun Kim Melissa A Baker | 2022/12/9 |
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs | Tourism Management | Emily Ma Yun Zhang Feng Zeng Xu Danni Wang Misun Sunny Kim | 2021/12/1 |
When work and life boundaries are blurred—P2P accommodation hosts’ work-life integration and consequences | International Journal of Hospitality Management | Emily Ma Sujie Wang Danni Wang Aijing Liu Misun Sunny Kim | 2021/10/1 |
Hotel Market Analysis: The Case of Beijing, China | Jichul Jang Misun Sunny Kim Hyunghwa Oh | 2020/11/9 | |
Taking a break is not a guilty pleasure: improving employees’(Gen Y) well-being through work breaks using virtual reality | Misun Sunny Kim | 2020 |
