Dr Tom Chen

University of Canberra

H-index: 16

Oceania-Australia

About Dr Tom Chen

Dr Tom Chen, With an exceptional h-index of 16 and a recent h-index of 15 (since 2020), a distinguished researcher at University of Canberra, specializes in the field of Co-Creation, Customer Engagement, Psychological Ownership, Platform and Sharing Economies, Smart and Sharing Cities.

His recent articles reflect a diverse array of research interests and contributions to the field:

Servicing through digital interactions and well-being in virtual communities

Blended human-technology service realities in healthcare

Dynamics of wellbeing co-creation: a psychological ownership perspective

Do value cocreation and engagement drive brand evangelism?

Vulnerable consumer engagement: How corporate social mediacan facilitate the replenishment of depleted resources

Organizing actor engagement: a platform perspective

Co-creation and engagement: maturing and broadening the horizon

Dr Tom Chen Information

University	University of Canberra
Position	The Australia
Citations(all)	2976
Citations(since 2020)	2508
Cited By	1313
hIndex(all)	16
hIndex(since 2020)	15
i10Index(all)	19
i10Index(since 2020)	16
Email	Access Email
University Profile Page	University of Canberra
Google Scholar	View Google Scholar Profile

Dr Tom Chen Skills & Research Interests

Co-Creation

Customer Engagement

Psychological Ownership

Platform and Sharing Economies

Smart and Sharing Cities

Top articles of Dr Tom Chen

Title	Journal	Author(s)	Publication Date
Servicing through digital interactions and well-being in virtual communities	Journal of Services Marketing	Cindy Yunhsin Chou Wei Wei Cheryl Leo Tom Chen	2022/3/28
Blended human-technology service realities in healthcare	Journal of Service Theory and Practice	Sarah Dodds Rebekah Russell–Bennett Tom Chen Anna-Sophie Oertzen Luis Salvador-Carulla ...	2022/1/13
Dynamics of wellbeing co-creation: a psychological ownership perspective	Journal of Service Management	Tom Chen Sarah Dodds Jörg Finsterwalder Lars Witell Lilliemay Cheung ...	2021/4/27
Do value cocreation and engagement drive brand evangelism?	Marketing Intelligence & Planning	Paul Harrigan Sanjit Roy Tom Chen	2021
Vulnerable consumer engagement: How corporate social mediacan facilitate the replenishment of depleted resources	International Journal of Research in Marketing	Judith Fletcher-Brown Sarah Turnbull Giampaolo Viglia Tom Chen Vijay Pereira	2021
Organizing actor engagement: a platform perspective	Journal of Business Research	Lorena Blasco-Arcas Matthew Alexander David Sörhammar Julia M Jonas Sascha Raithel ...	2020/6
Co-creation and engagement: maturing and broadening the horizon	Journal of Service Theory and Practice	Tom Chen Alison Dean	2020