ZHENXING MAO

ZHENXING MAO

California State Polytechnic University, Pomona

H-index: 27

North America-United States

About ZHENXING MAO

ZHENXING MAO, With an exceptional h-index of 27 and a recent h-index of 26 (since 2020), a distinguished researcher at California State Polytechnic University, Pomona, specializes in the field of hospitality operation, strategic management, tourism studies.

His recent articles reflect a diverse array of research interests and contributions to the field:

Mobile Food Ordering Apps, Restaurant Performance, and Customer Satisfaction

Are GreenLeaders also performance leaders? An econometric analysis of TripAdvisor hotel certification of GreenLeaders

The effect of innovation on tourists’ revisit intention toward tourism destinations

To talk or to touch: Unraveling consumer responses to two types of hotel in-room technology

Better sleep, better trip: The effect of sleep quality on tourists' experiences

Can ethical leadership inspire employee loyalty in hotels in China? -From the perspective of the social exchange theory

Pandemic Severity, Policy Stringency, and Tourism Performance: A Global Analysis

Forecasting daily attraction demand using big data from search engines and social media

ZHENXING MAO Information

University

Position

Professor and Depart Chair of Hospitality Management

Citations(all)

2870

Citations(since 2020)

2286

Cited By

1341

hIndex(all)

27

hIndex(since 2020)

26

i10Index(all)

36

i10Index(since 2020)

34

Email

University Profile Page

California State Polytechnic University, Pomona

Google Scholar

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ZHENXING MAO Skills & Research Interests

hospitality operation

strategic management

tourism studies

Top articles of ZHENXING MAO

Title

Journal

Author(s)

Publication Date

Mobile Food Ordering Apps, Restaurant Performance, and Customer Satisfaction

Cornell Hospitality Quarterly

Yue Xu

Xiaoou Liu

Zhenxing (Eddie) Mao

Jianhua Zhou

2024/1/29

Are GreenLeaders also performance leaders? An econometric analysis of TripAdvisor hotel certification of GreenLeaders

Journal of Sustainable Tourism

Zhenxing Mao

Yang Yang

Jianhua Zhou

2023/9/2

The effect of innovation on tourists’ revisit intention toward tourism destinations

Tourism Review

Jiaying Lyu

Yao Li

Zhenxing Mao

Huan Huang

2023/1/20

To talk or to touch: Unraveling consumer responses to two types of hotel in-room technology

International Journal of Hospitality Management

Alei Fan

Zhi Lu

Zhenxing Eddie Mao

2022/2/1

Better sleep, better trip: The effect of sleep quality on tourists' experiences

Annals of Tourism Research

Yang Yang

Zhenxing Mao

Xiaowei Zhang

2021

Can ethical leadership inspire employee loyalty in hotels in China? -From the perspective of the social exchange theory

Journal of Hospitality and Tourism Management

Xinqiao Fan

Jinsong Li

Zhenxing Mao

Zhenglan Lu

2021/11

Pandemic Severity, Policy Stringency, and Tourism Performance: A Global Analysis

Journal of Travel Research

Yang Yang

Zhenxing Mao

Zhihong Wen

2021/9

Forecasting daily attraction demand using big data from search engines and social media

International Journal of Contemporary Hospitality Management

Fengjun Tian

Yang Yang

Zhenxing Mao

Wenyue Tang

2021/8/9

Do professional hosts matter? Evidence from multi-listing and full-time hosts in Airbnb

Journal of hospitality and tourism management

Karen Xie

Cindy Yoonjoung Heo

Zhenxing Eddie Mao

2021/6/1

Middle-aged and older adults' preferences for long-stay tourism in rural China

Journal of Destination Marketing & Management

Jiaying Lyu

Huang Huan

Zhenxing Mao

2021/3

Location advantages of lodging properties: A comparison between hotels and Airbnb units in an urban environment

Annals of Tourism Research

Yang Yang

Zhenxing Mao

2020/3/1

Sleeping in a stranger's home: A trust formation model for Airbnb

Journal of Hospitality and Tourism Management

Zhenxing Eddie Mao

Margie F Jones

Mimi Li

Wei Wei

Jiaying Lyu

2020/3/1

See List of Professors in ZHENXING MAO University(California State Polytechnic University, Pomona)