Zawiyah M. Yusof

Zawiyah M. Yusof

Universiti Kebangsaan Malaysia

H-index: 27

Asia-Malaysia

About Zawiyah M. Yusof

Zawiyah M. Yusof, With an exceptional h-index of 27 and a recent h-index of 23 (since 2020), a distinguished researcher at Universiti Kebangsaan Malaysia, specializes in the field of Records and Information Management, Knowledge management, Records Management, Information Governance.

His recent articles reflect a diverse array of research interests and contributions to the field:

Critical Factors for Adoption of Customer Relationship Management: A Study of Palestine SMEs

Enterprise resource planning adoption model for well-informed decision in higher learning institutions

CRM Adoption Models and Frameworks

Model Verification

Understanding Customer Relationship Management

CRM Adoption Theories

Critical Factors for CRM Adoption: A Case Study at SMEs in Palestine

Big data and electronic records management systems for public sector organizations competency

Zawiyah M. Yusof Information

University

Position

___

Citations(all)

2740

Citations(since 2020)

1805

Cited By

1572

hIndex(all)

27

hIndex(since 2020)

23

i10Index(all)

75

i10Index(since 2020)

59

Email

University Profile Page

Universiti Kebangsaan Malaysia

Google Scholar

View Google Scholar Profile

Zawiyah M. Yusof Skills & Research Interests

Records and Information Management

Knowledge management

Records Management

Information Governance

Top articles of Zawiyah M. Yusof

Title

Journal

Author(s)

Publication Date

Critical Factors for Adoption of Customer Relationship Management: A Study of Palestine SMEs

Omar Hasan Salah

Zawiyah Mohammad Yusof

Hazura Mohamed

Nur Fazidah Elias

2024

Enterprise resource planning adoption model for well-informed decision in higher learning institutions

Journal of Information Science

Muaadh Mukred

Fahad M Alotaibi

Zawiyah M Yusof

Umi Asma’ Mokhtar

Burkan Hawash

...

2023/6

CRM Adoption Models and Frameworks

Omar Hasan Salah

Zawiyah Mohammad Yusof

Hazura Mohamed

Nur Fazidah Elias

2023/12/16

Model Verification

Omar Hasan Salah

Zawiyah Mohammad Yusof

Hazura Mohamed

Nur Fazidah Elias

2023/12/16

Understanding Customer Relationship Management

Omar Hasan Salah

Zawiyah Mohammad Yusof

Hazura Mohamed

Nur Fazidah Elias

2023/12/16

CRM Adoption Theories

Omar Hasan Salah

Zawiyah Mohammad Yusof

Hazura Mohamed

Nur Fazidah Elias

2023/12/16

Critical Factors for CRM Adoption: A Case Study at SMEs in Palestine

Omar Hasan Salah

Zawiyah Mohammad Yusof

Hazura Mohamed

Nur Fazidah Elias

2023/12/16

Big data and electronic records management systems for public sector organizations competency

Muaadh Mukred

Burkan Hawash

Mohammed Islam Nofal

Umi Asma Mokhtar

Zawiyah M Yusof

2022/10/6

Enhancing business continuity in the oil and gas industry through electronic records management system usage to improve off-site working: A narrative review

Burkan Hawash

Umi Asma' Mokhtar

Zawiyah M Yusof

Muaadh Mukred

2022

Electronic Records Management Systems and the Competency of Educational Institutions: Evidence from Yemen

Information Development

Muaadh Mukred

Zawiyah M Yusof

Waleed Abdulkafi al-Moallemi

Umi Asma’a Mokhtar

Burkan Hawash

2021/2/1

Users' Acceptance of an Electronic Records Management System in the Context of the Oil and Gas Sector in Yemen: an Application of ISSM-TAM

International Journal Management and Enterprise Development

Burkan Hawash

UA. Mokhtar

ZM Yusof

2021

Improving the decision-making process in the higher learning institutions via electronic records management system adoption

KSII Transactions on Internet and Information Systems (TIIS)

Muaadh Mukred

Zawiyah M Yusof

Umi Asma' Mokhtar

Ali Safaa Sadiq

Burkan Hawash

...

2021

The Determinant Factors for the Adoption of CRM in the Palestinian SMEs: the Moderating Effect of Firm Size

PLOS One

Omar H. Salah

ZM Yusof

Hazura Mohhamed

2021/10

Factors affecting Internet of Things (IoT) adoption in the Yemeni oil and gas sector

Burkan Hawash

Umi A Mokhtar

Zawiyah M Yusof

Muaadh Mukred

Abdulguddoos SA Gaid

2021/3/22

Model tingkah laku beretika dan faktor kawalan terhadap teknologi maklumat dan komunikasi dalam kalangan pelajar teknologi maklumat di universiti awam

Zawiyah Mohd Yusof

2020/7/1

A Conceptual Framework for the Adoption of Electronic Records Management in the Yemeni Oil and Gas Sector

Test Engineering and Management

Burkan Hawash

Yousef AbuZawayda

Umi Asma Mokhtar

ZM Yusof

Muaadh Mukred

...

2020

The Implementation Guidelines of Digital Document Management System for Malaysia Public Sector: Expert Review

Azlina A. Aziz

Zawiyah Mohammad Yusof

Umi Asma Mokhtar

Dian Indrayani Jambari

2020

Digital Transformation in the Oil and Gas Sector during COVID-19 Pandemic

International Journal of Management

B Hawash

Y. AbuZawayda

UA Mokhtar

ZM Yusof

M. Mukred

2020/12

See List of Professors in Zawiyah M. Yusof University(Universiti Kebangsaan Malaysia)

Co-Authors

H-index: 22
Kamsuriah Ahmad

Kamsuriah Ahmad

Universiti Kebangsaan Malaysia

H-index: 21
Mohd Zakree Ahmad Nazri

Mohd Zakree Ahmad Nazri

Universiti Kebangsaan Malaysia

H-index: 20
Maryati Mohd Yusof

Maryati Mohd Yusof

Universiti Kebangsaan Malaysia

H-index: 19
Umi Asma' Mokhtar

Umi Asma' Mokhtar

Universiti Kebangsaan Malaysia

H-index: 17
Masnizah Mohd

Masnizah Mohd

Universiti Kebangsaan Malaysia

H-index: 17
Mohd Juzaiddin Ab Aziz

Mohd Juzaiddin Ab Aziz

Universiti Kebangsaan Malaysia

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