Virginia Doellgast

Virginia Doellgast

Cornell University

H-index: 26

North America-United States

About Virginia Doellgast

Virginia Doellgast, With an exceptional h-index of 26 and a recent h-index of 19 (since 2020), a distinguished researcher at Cornell University, specializes in the field of Comparative Employment Relations, Inequality, Work Organization, Outsourcing, Organizational Restructuring.

His recent articles reflect a diverse array of research interests and contributions to the field:

The high costs of outsourcing: Vendor errors, customer mistreatment, and well‐being in call centers

AI in Contact Centers: Artificial Intelligence and Algorithmic Management in Frontline Service Workplaces

Introduction to the Transfer special issue. Regulating AI at work: labour relations, automation, and algorithmic management

Coordination versus organization: Diverging logics of firm cooperation in Denmark and Sweden

Negotiating limits on algorithmic management in digitalised services: cases from Germany and Norway

From Taylorism to teams: organisational and institutional experimentation at France Télécom

Strengthening social regulation in the digital economy: comparative findings from the ICT industry

Stärkung des Tarifvertragssystems in den USA

Virginia Doellgast Information

University

Position

ILR School

Citations(all)

2598

Citations(since 2020)

1246

Cited By

1738

hIndex(all)

26

hIndex(since 2020)

19

i10Index(all)

43

i10Index(since 2020)

30

Email

University Profile Page

Cornell University

Google Scholar

View Google Scholar Profile

Virginia Doellgast Skills & Research Interests

Comparative Employment Relations

Inequality

Work Organization

Outsourcing

Organizational Restructuring

Top articles of Virginia Doellgast

Title

Journal

Author(s)

Publication Date

The high costs of outsourcing: Vendor errors, customer mistreatment, and well‐being in call centers

Industrial Relations: A Journal of Economy and Society

Sean O'Brady

Virginia Doellgast

David Blatter

2024/1

AI in Contact Centers: Artificial Intelligence and Algorithmic Management in Frontline Service Workplaces

Virginia Doellgast

Sean O'Brady

Jeonghun Kim

Della Walters

2023

Introduction to the Transfer special issue. Regulating AI at work: labour relations, automation, and algorithmic management

Valerio De Stefano

Virginia Doellgast

2023/2

Coordination versus organization: Diverging logics of firm cooperation in Denmark and Sweden

British Journal of Industrial Relations

Christian Lyhne Ibsen

Lisa Sezer

Virginia Doellgast

2023/9

Negotiating limits on algorithmic management in digitalised services: cases from Germany and Norway

Transfer: European Review of Labour and Research

Virginia Doellgast

Ines Wagner

Sean O’Brady

2023/2

From Taylorism to teams: organisational and institutional experimentation at France Télécom

Transfer: European Review of Labour and Research

Maxime Bellego

Virginia Doellgast

Elisa Pannini

2023/8

Strengthening social regulation in the digital economy: comparative findings from the ICT industry

Labour and Industry

Virginia Doellgast

2023/1/2

Stärkung des Tarifvertragssystems in den USA

WSI-Mitteilungen

Kate Andrias

Virginia L Doellgast

2023/5/25

Fairer Wandel für Arbeitnehmer* innen in der Automobilindustrie?

Virginia Doellgast

Ian Greer

Anja Kirsch

2023/5/4

Can democracy at work deliver mutual gains in the digital economy?

Studi organizzativi: XXV, 2, 2023

Virginia Doellgast

2023

On Sidney Rothstein’s Recoding Power: Tactics for Mobilizing Tech Workers, New York, Oxford University Press, 2022

Socio-Economic Review

Arianna Tassinari

Gary Herrigel

Virginia Doellgast

2023/4/1

Co-determination meets the digital economy: works councils in the German ICT services industry

Entreprises et Histoire

Virginia Doellgast

Tobias Kämpf

2023

Between Institution Building and Worker Mobilization: Situating Labor Studies in Labor and Employment Relations: Comments on Revaluing Work (ers): Toward a Democratic and …

Labor Studies Journal

Virginia Doellgast

2023/9

Collective regulation and the future of work in the digital economy: Insights from comparative employment relations

Virginia Doellgast

Ines Wagner

2022/6

Exit, voice, and solidarity: Contesting precarity in the US and European telecommunications industries

Virginia Doellgast

2022

New directions in employment relations theory: Understanding fragmentation, identity, and legitimacy

ILR Review

Virginia Doellgast

Matthew Bidwell

Alexander JS Colvin

2021/5

Conclusions: Globalisation, Crises and Institutional Responses

International and Comparative Employment Relations: Global Crises and Institutional Responses

Virginia Doellgast

Chris F Wright

Fang Lee Cooke

Greg J Bamber

2021/3/17

Introduction: internationally comparative approaches to studying employment relations

Chris F Wright

Greg J Bamber

Virginia Doellgast

Fang Lee Cooke

2021

On Isabelle Ferreras’ Firms as Political Entities: Saving Democracy Through Economic Bicameralism, Cambridge, Cambridge University Press, 2017 (paperback …

Socio-Economic Review

Robert Boyer

Virginia Doellgast

Antoine Rebérioux

2021/7/1

International and comparative employment relations: Global crises and institutional responses

International and Comparative Employment Relations

Greg J Bamber

Chris F Wright

Virginia Doellgast

Fang Lee Cooke

2021

See List of Professors in Virginia Doellgast University(Cornell University)

Co-Authors

H-index: 51
Rick Delbridge

Rick Delbridge

Cardiff University

H-index: 45
Rosemary Batt

Rosemary Batt

Cornell University

H-index: 43
Gregory Jackson

Gregory Jackson

Freie Universität Berlin

H-index: 33
Irena Grugulis

Irena Grugulis

University of Leeds

H-index: 28
Valeria Pulignano

Valeria Pulignano

Katholieke Universiteit Leuven

H-index: 23
Nathan Lillie

Nathan Lillie

Jyväskylän yliopisto

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