Virginia Doellgast
Cornell University
H-index: 26
North America-United States
Top articles of Virginia Doellgast
Title | Journal | Author(s) | Publication Date |
---|---|---|---|
The high costs of outsourcing: Vendor errors, customer mistreatment, and well‐being in call centers | Industrial Relations: A Journal of Economy and Society | Sean O'Brady Virginia Doellgast David Blatter | 2024/1 |
AI in Contact Centers: Artificial Intelligence and Algorithmic Management in Frontline Service Workplaces | Virginia Doellgast Sean O'Brady Jeonghun Kim Della Walters | 2023 | |
Introduction to the Transfer special issue. Regulating AI at work: labour relations, automation, and algorithmic management | Valerio De Stefano Virginia Doellgast | 2023/2 | |
Coordination versus organization: Diverging logics of firm cooperation in Denmark and Sweden | British Journal of Industrial Relations | Christian Lyhne Ibsen Lisa Sezer Virginia Doellgast | 2023/9 |
Negotiating limits on algorithmic management in digitalised services: cases from Germany and Norway | Transfer: European Review of Labour and Research | Virginia Doellgast Ines Wagner Sean O’Brady | 2023/2 |
From Taylorism to teams: organisational and institutional experimentation at France Télécom | Transfer: European Review of Labour and Research | Maxime Bellego Virginia Doellgast Elisa Pannini | 2023/8 |
Strengthening social regulation in the digital economy: comparative findings from the ICT industry | Labour and Industry | Virginia Doellgast | 2023/1/2 |
Stärkung des Tarifvertragssystems in den USA | WSI-Mitteilungen | Kate Andrias Virginia L Doellgast | 2023/5/25 |
Fairer Wandel für Arbeitnehmer* innen in der Automobilindustrie? | Virginia Doellgast Ian Greer Anja Kirsch | 2023/5/4 | |
Can democracy at work deliver mutual gains in the digital economy? | Studi organizzativi: XXV, 2, 2023 | Virginia Doellgast | 2023 |
On Sidney Rothstein’s Recoding Power: Tactics for Mobilizing Tech Workers, New York, Oxford University Press, 2022 | Socio-Economic Review | Arianna Tassinari Gary Herrigel Virginia Doellgast | 2023/4/1 |
Co-determination meets the digital economy: works councils in the German ICT services industry | Entreprises et Histoire | Virginia Doellgast Tobias Kämpf | 2023 |
Between Institution Building and Worker Mobilization: Situating Labor Studies in Labor and Employment Relations: Comments on Revaluing Work (ers): Toward a Democratic and … | Labor Studies Journal | Virginia Doellgast | 2023/9 |
Collective regulation and the future of work in the digital economy: Insights from comparative employment relations | Virginia Doellgast Ines Wagner | 2022/6 | |
Exit, voice, and solidarity: Contesting precarity in the US and European telecommunications industries | Virginia Doellgast | 2022 | |
New directions in employment relations theory: Understanding fragmentation, identity, and legitimacy | ILR Review | Virginia Doellgast Matthew Bidwell Alexander JS Colvin | 2021/5 |
Conclusions: Globalisation, Crises and Institutional Responses | International and Comparative Employment Relations: Global Crises and Institutional Responses | Virginia Doellgast Chris F Wright Fang Lee Cooke Greg J Bamber | 2021/3/17 |
Introduction: internationally comparative approaches to studying employment relations | Chris F Wright Greg J Bamber Virginia Doellgast Fang Lee Cooke | 2021 | |
On Isabelle Ferreras’ Firms as Political Entities: Saving Democracy Through Economic Bicameralism, Cambridge, Cambridge University Press, 2017 (paperback … | Socio-Economic Review | Robert Boyer Virginia Doellgast Antoine Rebérioux | 2021/7/1 |
International and comparative employment relations: Global crises and institutional responses | International and Comparative Employment Relations | Greg J Bamber Chris F Wright Virginia Doellgast Fang Lee Cooke | 2021 |