Syafrizal Helmi Situmorang

Syafrizal Helmi Situmorang

Universitas Sumatera Utara

H-index: 19

Asia-Indonesia

About Syafrizal Helmi Situmorang

Syafrizal Helmi Situmorang, With an exceptional h-index of 19 and a recent h-index of 17 (since 2020), a distinguished researcher at Universitas Sumatera Utara, specializes in the field of manajemen, marketing, entrepreneurship.

His recent articles reflect a diverse array of research interests and contributions to the field:

THE MEDIATING ROLE OF CUSTOMER ENGAGEMENT ON THE EFFECT OF USER INTERFACE ON CUSTOMER SATISFACTION ON DIGITAL STREAMING SERVICE USERS

Mobile Payment: Trends in the Digital Shopping Behaviour of the Millennial Generation

THE INFLUENCE OF DIGITAL CUSTOMER EXPERIENCE ON E-LOYALTY E-WALLET FLIP THROUGH E-TRUST IN THE MILLENNIAL GENERATION OF MEDAN CITY

The Effect of Instagram Marketing and Customer Experience on Customer Loyalty through Customer Engagement in Mili Kopi Pematang Siantar, Indonesia

Investigating the Factors that Influence Repurchase Intention through Customer Satisfaction during COVID-19 Pandemic in Indonesia

Impact of Brand Image and Relationship Marketing on Customer Loyalty Through Customer Satisfaction

Academic culture and institutional image towards student loyalty with the quality of batuta university academic services

THE INFLUENCE OF DIGITAL CUSTOMER EXPERIENCE AND ENJOYMENT ON FLIP E-WALLET E-LOYALTY THROUGH E-TRUST IN MEDAN CITY MILLENIAL GENERATIONS

Syafrizal Helmi Situmorang Information

University

Position

___

Citations(all)

2339

Citations(since 2020)

1729

Cited By

921

hIndex(all)

19

hIndex(since 2020)

17

i10Index(all)

33

i10Index(since 2020)

28

Email

University Profile Page

Universitas Sumatera Utara

Google Scholar

View Google Scholar Profile

Syafrizal Helmi Situmorang Skills & Research Interests

manajemen

marketing

entrepreneurship

Top articles of Syafrizal Helmi Situmorang

Title

Journal

Author(s)

Publication Date

THE MEDIATING ROLE OF CUSTOMER ENGAGEMENT ON THE EFFECT OF USER INTERFACE ON CUSTOMER SATISFACTION ON DIGITAL STREAMING SERVICE USERS

International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)

Wisnu Agus Harmawan

Endang Sulistya Rini

Syafrizal Helmi Situmorang

2024/2/19

Mobile Payment: Trends in the Digital Shopping Behaviour of the Millennial Generation

Syafrizal Helmi Situmorang

2024

THE INFLUENCE OF DIGITAL CUSTOMER EXPERIENCE ON E-LOYALTY E-WALLET FLIP THROUGH E-TRUST IN THE MILLENNIAL GENERATION OF MEDAN CITY

PROSIDING FAKULTAS ILMU SOSIAL ILMU POLITIK UNIVERSITAS DHARMAWANGSA

Fika Yusti Harahap

Amrin Fauzi

Syafrizal Helmi Situmorang

2023/5/2

The Effect of Instagram Marketing and Customer Experience on Customer Loyalty through Customer Engagement in Mili Kopi Pematang Siantar, Indonesia

International Journal of Business, Economics & Financial Studies

Maretta Selvana Siburian

Arlina Nurbaity Lubis

Syafrizal Helmi Situmorang

2023/5/31

Investigating the Factors that Influence Repurchase Intention through Customer Satisfaction during COVID-19 Pandemic in Indonesia

International Journal of Finance, Economics and Business

Indira Golda Sinurat

Sukaria Sinulingga

Syafrizal Helmi Situmorang

2023/6/30

Impact of Brand Image and Relationship Marketing on Customer Loyalty Through Customer Satisfaction

Haikal P Rizal

Syafrizal Helmi Situmorang

Amrin Fauzi

2023/9/29

Academic culture and institutional image towards student loyalty with the quality of batuta university academic services

International Management Conference and Progressive Papers

Andrio Bukit

Endang Sulistya Rini

Syafrizal Helmi Situmorang

2023/11/15

THE INFLUENCE OF DIGITAL CUSTOMER EXPERIENCE AND ENJOYMENT ON FLIP E-WALLET E-LOYALTY THROUGH E-TRUST IN MEDAN CITY MILLENIAL GENERATIONS

International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)

Fika Yusti Harahap

Amrin Fauzi

Syafrizal Helmi Situmorang

2023/4/4

PENERAPAN MANAJEMEN SUMBER DAYA MANUSIA BERBASIS SYARIAH DALAM MENINGKAT KINERJA KARYAWAN

Try Wulandami

Syafrizal Helmi Situmorang

2023/5/28

Analysis Of The Influence Of Brand Image, Service Quality And Store Atmosphere On Customer Satisfaction Cafe Ruang Sarca Medan

International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)

Euodia Grace Maranatha

Endang Sulistya Rini

Syafrizal Helmi Situmorang

2023/6/27

Effect of Perceived Service Quality, Servicescape and Perceived Value on Customer Loyalty through Customer Satisfaction: A Case Study of Waiting List Coffee Medan, Indonesia

Frontiers in Business and Economics

Dosmi Berlina Sihombing

Endang Sulistya Rini

Syafrizal Helmi Situmorang

2023/8/31

Sustainable Ecology: Problems and the Perspective of Ecosystems in Tangkahan

Ilomata International Journal of Management

Yayuk Yuliana

Endang Sulistya Rini

Syafrizal Helmi Situmorang

2023/10/20

Analysis of brand image, brand trust, customer experience on customer satisfaction through perceived value bank syariah indonesia (study at bsi kcp krakatau)

International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)

Ahmad Fadli

Beby Karina F Sembiring

Syafrizal Helmi Situmorang

2023/3/28

The Effect of Private Label, Service Quality, Product Display and Price Discount on Impulse Buying at PT. X Mabar Hilir Branch, Medan City

International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)

Tiza Rahmadina

Sugih Arto Pujangkoro

Syafrizal Helmi Situmorang

2023/5/26

Pengaruh Social Media, Servicescape Dan Customer Experience Terhadap Minat Berkunjung Kembali (Revisit Intention) Pada Maulana Villa Dan Cafe Di Pangambaten Kabupaten Karo

EDUTOURISM Journal Of Tourism Research

Nia Alfrika Sipayung

Syafrizal Helmi Situmorang

2023/6/24

Social Interactive Engagement for Generation Z: A Proposed Conceptualization

Pipit Buana Sari

Paham Ginting

Arlina Nurbaity Lubis

Syafrizal Helmi Situmorang

2023/8/1

ANALYSIS OF FACTORS INFLUENCING STUDENTS'DECISIONS IN CHOOSING PRIVATE COLLEGE AT MUHAMMADIYAH UNIVERSITY OF NORTH SUMATRA

SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan

Nur Fadillah

Endang Sulistya Rini

Syafrizal Helmi Situmorang

2023/9/30

The Influence of E-Wom and Food Quality on Revisit Intention of Authentic Restaurant Consumers in Medan

Proceeding Medan International Conference on Economic and Business

Riyadi Riyadi

Endang Sulistya Rini

Syafrizal Helmi Situmorang

2023/2/28

Using Norm Activation Theory to Predict External Participation Toward New Product Development Batakness Handwoven Ulos: A Proposed Conceptualization

Liharman Saragih

Paham Ginting

Yeni Absah

Syafrizal Helmi Situmorang

2023/5/7

THE EFFECT OF CUSTOMER EXPERIENCE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION TO USERS OF TRANSPORTATION SERVICES ONLINE IN MEDAN CITY

Journal of Economics and Business Letters

Mohammad Eryan Saputra

Sumiati Sumiati

Agung Yuniarinto

2023/6/30

See List of Professors in Syafrizal Helmi Situmorang University(Universitas Sumatera Utara)

Co-Authors

H-index: 55
Iskandar Muda

Iskandar Muda

Universitas Sumatera Utara

H-index: 16
PAHAM GINTING

PAHAM GINTING

Universitas Sumatera Utara

H-index: 1
Muslich Lufti

Muslich Lufti

Universitas Sumatera Utara

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