Silvia Grappi

About Silvia Grappi

Silvia Grappi, With an exceptional h-index of 27 and a recent h-index of 25 (since 2020), a distinguished researcher at Università degli Studi di Modena e Reggio Emilia, specializes in the field of Consumer behavior, Marketing.

His recent articles reflect a diverse array of research interests and contributions to the field:

When apologies backfire: a moderated mediation model of exposure by NGOs, companies’ hypocrisy, and consumers’ political orientations

The effect of message framing on young adult consumers’ sustainable fashion consumption: The role of anticipated emotions and perceived ethicality

How technological and natural consumption experiences impact consumer well‐being: The role of consumer mindfulness and fatigue

How different types of communication affect ethical consumption: The role of psychological consumer empowerment

Satisfaction is not enough: the concept of customer delight and its relevance in the AI context.

Negative relationships in the interactions between consumers and smart objects

Sustainable trend: how well-being works in shaping fashion consumption practices

Feeling good by wearing sustainable: Advancing the well-being paradigm in sustainable consumption practices

Silvia Grappi Information

University

Position

Professor of Marketing

Citations(all)

5091

Citations(since 2020)

3715

Cited By

2720

hIndex(all)

27

hIndex(since 2020)

25

i10Index(all)

37

i10Index(since 2020)

29

Email

University Profile Page

Università degli Studi di Modena e Reggio Emilia

Google Scholar

View Google Scholar Profile

Silvia Grappi Skills & Research Interests

Consumer behavior

Marketing

Top articles of Silvia Grappi

Title

Journal

Author(s)

Publication Date

When apologies backfire: a moderated mediation model of exposure by NGOs, companies’ hypocrisy, and consumers’ political orientations

Journal of Marketing Management

Silvia Grappi

Camilla Barbarossa

Veronica Gabrielli

Simona Romani

2024/2/12

The effect of message framing on young adult consumers’ sustainable fashion consumption: The role of anticipated emotions and perceived ethicality

Journal of Business Research

Silvia Grappi

Francesca Bergianti

Veronica Gabrielli

Ilaria Baghi

2024/1/1

How technological and natural consumption experiences impact consumer well‐being: The role of consumer mindfulness and fatigue

Psychology & Marketing

Lia Zarantonello

Silvia Grappi

Marcello Formisano

2024/3

How different types of communication affect ethical consumption: The role of psychological consumer empowerment

Francesca Bergianti

Veronica Gabrielli

Ilaria Baghi

Silvia Grappi

2023

Satisfaction is not enough: the concept of customer delight and its relevance in the AI context.

PROCEEDINGS OF THE EUROPEAN MARKETING ACADEMY

Ilaria Querci

Luigi Monsurrò

Silvia Grappi

Simona Romani

Richard Bagozzi

2023

Negative relationships in the interactions between consumers and smart objects

PROCEEDINGS OF THE EUROPEAN MARKETING ACADEMY

Luigi Monsurrò

Ilaria Querci

Silvia Grappi

Simona Romani

Giacomo Gistri

2022

Sustainable trend: how well-being works in shaping fashion consumption practices

Francesca Bergianti

Veronica Gabrielli

Ilaria Baghi

Silvia Grappi

2021

Feeling good by wearing sustainable: Advancing the well-being paradigm in sustainable consumption practices

Francesca Bergianti

Silvia Grappi

Veronica Gabrielli

Ilaria Baghi

2021

A “crescendo” model: designing food experiences for psychological well-being

European Journal of Marketing

Lia Zarantonello

Silvia Grappi

Marcello Formisano

Bernd H Schmitt

2021/9/20

Psychological underpinnings of brands

Richard P Bagozzi

Simona Romani

Silvia Grappi

Lia Zarantonello

2021/1/4

How consumer-based brand equity relates to market share of global and local brands in developed and emerging countries

International Marketing Review

Lia Zarantonello

Silvia Grappi

Marcello Formisano

Josko Brakus

2020/4/28

The effects of reshoring decisions on employees

Personnel Review

Silvia Grappi

Simona Romani

Richard P Bagozzi

2020/6/17

Consumers Reactions to Admirable or Reprehensible Corporate Behavior

Proceedings of the European Marketing Academy

Richard Bagozzi

Silvia Grappi

Simona Romani

2020

See List of Professors in Silvia Grappi University(Università degli Studi di Modena e Reggio Emilia)

Co-Authors

H-index: 139
R. P. Bagozzi

R. P. Bagozzi

University of Michigan-Dearborn

H-index: 14
Camilla Barbarossa

Camilla Barbarossa

Toulouse Business School

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