Sabine Kuester
Universität Mannheim
H-index: 20
Europe-Germany
Top articles of Sabine Kuester
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
Guardian of morality: When AI speaks up against verbally abusive customers | Alexander Mueller Sabine Kuester Elisa Konya-Baumbach | 2024 | |
An investigation of member initiated online communities from a marketing perspective: From social capital to brand benefit: An abstract | Angeliki Kalogeraki Sabine Kuester Sergej von Janda | 2023 | |
Leveraging member-initiated online communities: The role of brand prominence for generating word-of-mouth | Angeliki Kalogeraki Sabine Kuester Sergej von Janda | 2023 | |
Which moments matter most? Investigating the influence of temporal sequences on global evaluations of customer experiences | AMA Educators' Proceedings | Aleksandar Blečić Sabine Kuester Madeline Barth | 2023 |
Social (ir) responsibility of artificial intelligence? Consumer perceptions of AI-induced errors and implications for society | Alexander Mueller Sabine Kuester Sergej von Janda | 2023 | |
Der Einfluss des Timing von positiven und negativen Ereignissen im Rahmen von Kundenerlebnissen auf die Bewertung durch Kunden | IMU Research Insights | Aleksandar Blečić Sabine Kuester Madeline Barth | 2023 |
Die Fehler von Künstlicher Intelligenz und deren Auswirkungen auf den Kunden | IMU Research Insights | Alexander Mueller Sabine Kuester Sergej von Janda | 2023 |
Artificial Intelligence that errs: Repercussions of AI-induced errors on consumers and society: An abstract | Alexander Mueller Sabine Kuester Sergej von Janda | 2023 | |
Künstliche Intelligenz im Gesundheitswesen: Kundenseitige Resistenz und Maßnahmen zur Steigerung der Akzeptanz | IMU Research Insights | Miriam Biller Elisa Konya-Baumbach Sabine Kuester | 2022 |
Not so intelligent after all–consumer perceptions of AI-induced errors | Proceedings/AMA Winter Academic Conference | Alexander Mueller Sabine Kuester Sergej von Janda | 2022 |
'Fear of Missing Out'(FOMO): Auslöser und Auswirkungen im Mobile Marketing | Madeline Barth Elisa Konya-Baumbach Sabine Kuester | 2022 | |
Off the mark: The influence of AI-induced errors on consumers | Marketing Science Institute Working Paper Series | Alexander Mueller Sabine Kuester Sergej von Janda | 2022 |
, Fear of Missing Out’(FOMO): Auslöser und Auswirkungen im Mobile Marketing | IMU Research Insights | Elisa Konya-Baumbach Madeline Barth Sabine Kuester | 2022 |
Investigating consumers’ hesitant adoption of medical artificial intelligence | Advances in Consumer Research | Elisa Konya-Baumbach Miriam Biller Sabine Kuester | 2022 |
Chatbot anthropomorphism: A way to trigger perceptions of social presence? | AMA Educators' Proceedings | Miriam Biller Elisa Konya-Baumbach Sabine Kuester Sergej von Janda | 2021 |
Der Ton macht die Musik: über die Effektivität eines persönlichen Tons in Mobile Notifications | IMU Research Insights | Madeline Barth Sabine Kuester Elisa Konya-Baumbach | 2021 |
How we live it and how we remember it: Investigating the role of remembering on customer experience evaluations | Aleksandar Blečić Sabine Kuester | 2021 | |
Wenn Kunden bewertet werden-Eine empirische Untersuchung der Auswirkungen von Kundenbewertungen in Plattformmärkten | IMU Research Insights | Sergej von Janda Sebastian Starke Sabine Kuester | 2021 |
Do they see the signs? Organizational response behavior to customer complaint messages | Journal of Business Research | Sergej von Janda Andreas Polthier Sabine Kuester | 2021/12/1 |
Trust if it’s just: The effects of customer ratings in platform markets | AMA Educators' Proceedings | Sebastian Starke Sabine Kuester Sergej von Janda | 2021 |
