Ruth Sabina Francis

About Ruth Sabina Francis

Ruth Sabina Francis, With an exceptional h-index of 5 and a recent h-index of 5 (since 2020), a distinguished researcher at Taylor's University, specializes in the field of OCB, Emotional Intelligence, Housekeeping, Human resources.

His recent articles reflect a diverse array of research interests and contributions to the field:

Leveraging ChatGPT and Digital Marketing for Enhanced Customer Engagement in the Hotel Industry

Emotional intelligence among female hotel employees and their impact in job performance

Women's Empowerment and Tourism Development: An Indian Perspective

Pandemic's unprecedented impact and business continuity plan: a pandemic management framework proposal for the Malaysian hotel industry.

Rethinking the learning space to build 21st century learning skills: Bringing simulation-based gamification to the hospitality higher education

Hotel employees' psychological empowerment influence on their organizational citizenship behavior towards their job performance

Ruth Sabina Francis Information

University

Position

School of Hospitality Tourism and Events -

Citations(all)

65

Citations(since 2020)

63

Cited By

14

hIndex(all)

5

hIndex(since 2020)

5

i10Index(all)

3

i10Index(since 2020)

3

Email

University Profile Page

Google Scholar

Ruth Sabina Francis Skills & Research Interests

OCB

Emotional Intelligence

Housekeeping

Human resources

Top articles of Ruth Sabina Francis

Title

Journal

Author(s)

Publication Date

Leveraging ChatGPT and Digital Marketing for Enhanced Customer Engagement in the Hotel Industry

Ruth Sabina Francis

Sumitha Anantharajah

Sarthak Sengupta

Amrik Singh

2024

Emotional intelligence among female hotel employees and their impact in job performance

International Journal of Public Sector Performance Management

Ruth Sabina Francis

Thangasamy Milton

2024

Women's Empowerment and Tourism Development: An Indian Perspective

Amrik Singh

Sumitha Anantharajah

Ruth Sabina Francis

2023

Pandemic's unprecedented impact and business continuity plan: a pandemic management framework proposal for the Malaysian hotel industry.

Ruth Sabina Francis

Sumitha Anantharajah

John Umit Palabiyik

2022/11/22

Rethinking the learning space to build 21st century learning skills: Bringing simulation-based gamification to the hospitality higher education

Asia-Pacific Journal of Innovation in Hospitality & Tourism

Neethiahnanthan Ari Ragavan

Kandappan Balasubramanian

Ruth Sabina Francis

2021/9/1

Hotel employees' psychological empowerment influence on their organizational citizenship behavior towards their job performance

Ruth Sabina Francis

Elangkovan Narayanan Alagas

2020

See List of Professors in Ruth Sabina Francis University(Taylor's University)