Roland T. Rust
University of Maryland
H-index: 91
North America-United States
Top articles of Roland T. Rust
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
The Caring Machine: Feeling AI for Customer Care | Journal of Marketing | Ming-Hui Huang Roland T Rust | 2023/12/21 |
EXPRESS: The Caring Machine: Feeling AI for Customer Care | Journal of Marketing | Ming-Hui Huang Roland T Rust | 2023/12/21 |
Executive confidence and myopic marketing management | Journal of the Academy of Marketing Science | Tuck Siong Chung Angie Low Roland T Rust | 2023/9 |
Service Marketing Models | World Scientific Book Chapters | Roland T Rust Ming-Hui Huang | 2023 |
AI as customer | Journal of Service Management | Ming-Hui Huang Roland T Rust | 2022/1/24 |
A framework for collaborative artificial intelligence in marketing | Journal of Retailing | Ming-Hui Huang Roland T Rust | 2022/6/1 |
How Education Must Change | The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
Engaged to a robot? The role of AI in service | Journal of Service Research | Ming-Hui Huang Roland T Rust | 2021/2 |
A strategic framework for artificial intelligence in marketing | Journal of the Academy of Marketing Science | Ming-Hui Huang Roland T Rust | 2021/1 |
Moral, ethical, and governance implications | The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
Politics That Feel | The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
How to choose the right strategy for digital transformation | Management and Business Review | Sunil Mithas Roland T Rust | 2021 |
Algorithmic bias in service | USC Marshall School of Business Research Paper | Kalinda Ukanwa Roland T Rust | 2021/11/22 |
The Age of Emoji | The feeling economy: How Artificial intelligence is creating the era of empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
AI for Consumers | The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
Beyond the Feeling Economy | The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
Executive Board | Gordon Brown Andrew Cooksy Eugene Olevsky Paul Paolini Jose E Castillo | 2016/7/13 | |
The feeling economy | The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
The physical economy | The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
The Thinking Economy | The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy | Roland T Rust Ming-Hui Huang Roland T Rust Ming-Hui Huang | 2021 |
Co-Authors
