Ratna Masrom, NR Masrom, Nor Ratna Masrom, Masrom NR

About Ratna Masrom, NR Masrom, Nor Ratna Masrom, Masrom NR

Ratna Masrom, NR Masrom, Nor Ratna Masrom, Masrom NR, With an exceptional h-index of 9 and a recent h-index of 8 (since 2020), a distinguished researcher at Universiti Teknikal Malaysia Melaka, specializes in the field of supply chain, quality management, TVET.

His recent articles reflect a diverse array of research interests and contributions to the field:

The deployment of the Malaysian sustainable palm oil standard in the agriculture sector

The Development of Smart Document Management System With Mobile Application Technology In Agricul-Tural Sector (Malaysia Sustainability Palm Oil)

Fostering Tourism Resilience: Analyzing the Characteristics of Ebeca Innovation and Its Diffusion in Business Continuity Management

Evaluation of Service Quality and Resulting Customer Satisfaction of Malaysia Local Airlines Company

The Influence of Purchasing Strategies on Manufacturing Performance an Empirical Study in Continental Tyre

Innovation as mediating factor between total quality management and competitive advantage among manufacturers

Develop of hybrid corn and tapioca starch based as bio plastic materials

The key factors of the industrial revolution 4.0 in the Malaysian smart manufacturing context

Ratna Masrom, NR Masrom, Nor Ratna Masrom, Masrom NR Information

University

Position

___

Citations(all)

191

Citations(since 2020)

173

Cited By

46

hIndex(all)

9

hIndex(since 2020)

8

i10Index(all)

7

i10Index(since 2020)

7

Email

University Profile Page

Google Scholar

Ratna Masrom, NR Masrom, Nor Ratna Masrom, Masrom NR Skills & Research Interests

supply chain

quality management

TVET

Top articles of Ratna Masrom, NR Masrom, Nor Ratna Masrom, Masrom NR

Title

Journal

Author(s)

Publication Date

The deployment of the Malaysian sustainable palm oil standard in the agriculture sector

Multidisciplinary Science Journal

Syaiful Rizal Hamid

Ameer Farhan Mohd Arzaman

Muhamad Amirul Razali

Nurul Ibtisyami Yasin

Nor Ratna Masrom

...

2024/1/17

The Development of Smart Document Management System With Mobile Application Technology In Agricul-Tural Sector (Malaysia Sustainability Palm Oil)

Journal of Technology Management and Technopreneurship (JTMT)

Ameer Farhan Mohd Arzaman

Mohd Syaiful Rizal Abdul Hamid

Muhamad Amirul Razali

Nor Ratna Masrom

Marlina Margono

2023/6/30

Fostering Tourism Resilience: Analyzing the Characteristics of Ebeca Innovation and Its Diffusion in Business Continuity Management

Haslinda Musa

Abdul Rahim Abdullah

Mohd Nasar Othman

Nurul Hafez Abd Halil

Nurulizwa Rashid

...

2023/5/7

Evaluation of Service Quality and Resulting Customer Satisfaction of Malaysia Local Airlines Company

New Innovations in Economics, Business and Management

Hasbullah Othman

Irwan Ibrahim

Afizan Amer

Norina Ahmad Jamil

Nor Ratna Masrom

2022/2/4

The Influence of Purchasing Strategies on Manufacturing Performance an Empirical Study in Continental Tyre

Innovations in Science and Technology

Hasbullah Othman

Irwan Ibrahim

Afizan Amer

Nor Ratna Masrom

2022/2/3

Innovation as mediating factor between total quality management and competitive advantage among manufacturers

International Journal for Quality Research

Nor Ratna Masrom

Badru At Tamam Daut

Raja Zuraidah Rasi

Wei Keong Lo

2022

Develop of hybrid corn and tapioca starch based as bio plastic materials

Proceedings of Mechanical Engineering Research Day

Mohd Zulkefli Selamat

Muhammad Fauzi Md Ibrahim

Sivakumar Dhar Lingam

Kamarul Arifin Zakaria

Afiqah Hamzah

...

2022/8

The key factors of the industrial revolution 4.0 in the Malaysian smart manufacturing context

International Journal of Asian Business and Information Management (IJABIM)

Mohd Syaiful Rizal Abd Hamid

Nor Ratna Masrom

Nur Athirah Binti Mazlan

2022/8/1

Determinants affecting customer perceived e-service quality towards e-retailing shopping site in Malaysia

International Journal of Business Excellence

Mohammed Hariri Bakri

Lim Pei Sian

Nurul Fadly Habidin

Nor Azah Abdul Aziz

Nor Ratna Masrom

2021

Development Of A Quality Outcome Matrix For Malaysian Smart Manufacturers

Journal of Southwest Jiaotong University

Nur Athirah Binti Mazlan

Mohd Syaiful Rizal Abd Hamid

Nor Ratna Masrom

2021

Sustainable development practices in Services Sector: A case of the Palace Hotel from Malaysia

Syaiful Rizal Hamid

Chew Boon Cheong

Alina Shamsuddin

Nor Ratna Masrom

Nur Athirah Mazlan

2021

A literature review on blockchain technology: risk in supply chain management

Raja Zuraidah Rasi

Umol Syamsyul Bin Rakiman

Raja Zahilah Raja Mohd Radzi

Nor Ratna Masrom

Veera Pandiyan Kaliani Sundram

2021/12/9

Examining the Characteristics of Academic Entrepreneurs: The Case of Malaysian Technology Driven University

Journal of Technical Education and Training

Amiruddin Ahamat

Sabri Mohamad Sharif

Muhamad Sham Shahkat Ali

Nor Ratna Masrom

Che Nurul Azni Abdul Aziz

2021

Blockchain Adoption Intention by a Third-Party Logistics Company: A Malaysian Case Study

Mohd Fairuz Iskandar Othman

Nor Ratna Masrom

Ismail Fauzi Isnin

Raja Zuraidah Rasi

Yahaya Abd Rahim

...

2021/10/25

A conceptual framework of Halal green supply chain management (HGSCM)

Irwan Ibrahim

Abdul Khabir Rahmat

Noor Fadhiha Mokhtar

Afizan Amer

Izhal Abdul Halin

...

2020/8/8

See List of Professors in Ratna Masrom, NR Masrom, Nor Ratna Masrom, Masrom NR University(Universiti Teknikal Malaysia Melaka)

Co-Authors

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