Peter Maas

Peter Maas

Universität St.Gallen

H-index: 18

Europe-Switzerland

About Peter Maas

Peter Maas, With an exceptional h-index of 18 and a recent h-index of 13 (since 2020), a distinguished researcher at Universität St.Gallen, specializes in the field of Customer Value Management, Multi access, Data-driven Business Models, InsurTech/FinTech, Megatrends and market dynamics in finan.

His recent articles reflect a diverse array of research interests and contributions to the field:

Building and Managing an Ambidextrous SME in Central and Eastern Europe

Reputation: Opportunities and threats for corporations in the age of digital opinion making

The effects of cultural differences on Consumers’ willingness to share personal information

Exploring the Boundary Conditions of the Power Distance Belief on DIY Preference: An Abstract

Enabling cocreation with transformative interventions: an interdisciplinary conceptualization of consumer boosting

Lukas Fischer

III Customer Experience Management in Service: An Empirical Exploration of Organizational Success Factors and Service Characteristics

Article 3: Empowerment Increases Engagement in Complex Services: A Multi-Method Investigation of the Effects of Empowerment on Consumer Engagement

Peter Maas Information

University

Position

Professor of Management

Citations(all)

2256

Citations(since 2020)

1206

Cited By

1622

hIndex(all)

18

hIndex(since 2020)

13

i10Index(all)

37

i10Index(since 2020)

16

Email

University Profile Page

Universität St.Gallen

Google Scholar

View Google Scholar Profile

Peter Maas Skills & Research Interests

Customer Value Management

Multi access

Data-driven Business Models

InsurTech/FinTech

Megatrends and market dynamics in finan

Top articles of Peter Maas

Title

Journal

Author(s)

Publication Date

Building and Managing an Ambidextrous SME in Central and Eastern Europe

JEEMS Journal of East European Management Studies

Martin Vogl

Christopher Schumacher

Peter Maas

2024/1/2

Reputation: Opportunities and threats for corporations in the age of digital opinion making

Peter Maas

Martin Bieler

Lukas Fischer

2020

The effects of cultural differences on Consumers’ willingness to share personal information

Journal of Interactive Marketing

Christopher Schumacher

Felix Eggers

Peter C Verhoef

Peter Maas

2023/2

Exploring the Boundary Conditions of the Power Distance Belief on DIY Preference: An Abstract

Yuan Li

Matthias Rüefenacht

Yinlong Zhang

Peter Maas

2022/5/25

Enabling cocreation with transformative interventions: an interdisciplinary conceptualization of consumer boosting

Journal of Service Research

Martin Bieler

Peter Maas

Lukas Fischer

Nele Rietmann

2022/2

Lukas Fischer

Peter Maas

2021/5/18

III Customer Experience Management in Service: An Empirical Exploration of Organizational Success Factors and Service Characteristics

Lukas Fischer

Lukas Fischer

Peter Maas

2021/5/18

Article 3: Empowerment Increases Engagement in Complex Services: A Multi-Method Investigation of the Effects of Empowerment on Consumer Engagement

Boosting Consumer Behavior: An Interdisciplinary Inquiry into Adaptive Decision-Making Interventions and their Role in Consumer Empowerment

Martin Bieler

Peter Maas

2021/5/18

IV The Role of Self-Tracking Technologies in Value Co-Creation: A Customer Dominant Logic Perspective for Health-Related Activities

Lukas Fischer

Lukas Fischer

Peter Maas

Martin Bieler

2021/5/18

Article 2: Enabling Cocreation with transformative interventions: An interdisciplinary conceptualization of consumer boosting

Boosting Consumer Behavior: An Interdisciplinary Inquiry into Adaptive Decision-Making Interventions and their Role in Consumer Empowerment

Martin Bieler

Peter Maas

Lukas Fischer

Nele Rietmann

2021/5/18

II Four Decades of Experience Research: A Systematic Review, Synthesis and Research Agenda

Lukas Fischer

Peter Maas

2021/5/18

A Stitch in Time Saves Nine: Building an Ambidextrous Organization in Financial Services

Christopher Schumacher

Peter Maas

2020

Bedeutung der Digitalisierung für die Wirksamkeit der Exportkreditgarantien des Bundes

Niclas Meyer

Christian Lerch

Kristina Zumbusch

Roland Scherer

Christopher Huddlestone

...

2020/10/22

See List of Professors in Peter Maas University(Universität St.Gallen)