Mohd Farid Shamsudin

Mohd Farid Shamsudin

Universiti Kuala Lumpur

H-index: 24

Asia-Malaysia

About Mohd Farid Shamsudin

Mohd Farid Shamsudin, With an exceptional h-index of 24 and a recent h-index of 23 (since 2020), a distinguished researcher at Universiti Kuala Lumpur, specializes in the field of Marketing, Management, Entrepreneurship.

His recent articles reflect a diverse array of research interests and contributions to the field:

Development of a Student Loyalty Model for TVET Higher Learning Institution (HLI) with Integration of Service Quality, Corporate Image and Satisfaction Using the PLS-SEM Approach

Managing Customer Trust and Satisfaction on Chatbots in the Retail Industry

The Influence of Social Media Marketing Activities on Purchase Intention: A Study of the E-Commerce Industry

Does customer perceived value sway customer satisfaction and post purchase intentions? evidence from online shopping in Malaysia

Measuring the Awareness on Safety Management and Behavior: A Case Study in a Service-Based Company in East Coast Malaysia

Mastering The VIVA: A Comprehensive guide to excelling in your PhD Defense

Understanding Customer Satisfaction of Chatbots Service and System Quality in Banking Services

CROWDSOURCING FOR BUSINESS STRATEGY AND SUSTAINABILITY: A PARTIAL LEAST SQUARE STRUCTURAL EQUATION MODEL.

Mohd Farid Shamsudin Information

University

Position

___

Citations(all)

2291

Citations(since 2020)

2081

Cited By

1052

hIndex(all)

24

hIndex(since 2020)

23

i10Index(all)

57

i10Index(since 2020)

53

Email

University Profile Page

Universiti Kuala Lumpur

Google Scholar

View Google Scholar Profile

Mohd Farid Shamsudin Skills & Research Interests

Marketing

Management

Entrepreneurship

Top articles of Mohd Farid Shamsudin

Title

Journal

Author(s)

Publication Date

Development of a Student Loyalty Model for TVET Higher Learning Institution (HLI) with Integration of Service Quality, Corporate Image and Satisfaction Using the PLS-SEM Approach

Sallaudin Hassan

Mohd Haziq Zakaria

Mohd Farid Shamsudin

Yuhanis Omar

Waqia Bheekhun Fokeena

2024/4/26

Managing Customer Trust and Satisfaction on Chatbots in the Retail Industry

Journal of Information Technology Management

Mohd Farid Shamsudin

Affendy Abu Hassim

GholamReza Zandi

Siti Aisyah Esa

2024/2/1

The Influence of Social Media Marketing Activities on Purchase Intention: A Study of the E-Commerce Industry

INSIGHT JOURNAL (IJ)

Akmal Aini Othman

Siti Aishah Mohd Nor

Normah Ismail

2019

Does customer perceived value sway customer satisfaction and post purchase intentions? evidence from online shopping in Malaysia

International Journal of Economics, Business and Innovation Research

Arman Hj Ahmad

Yuvasreetharan Muregesu

Ridzuan Masri

Mohd Farid Shamsudin

Mohd Faizun Mohamad Yazid

2023/1/1

Measuring the Awareness on Safety Management and Behavior: A Case Study in a Service-Based Company in East Coast Malaysia

Nur Aila Syafira Norzeri

Sallaudin Hassan

Jimisiah Jaafar

Mohd Farid Shamsudin

Waqia Begum Fokeena

2023/5/17

Mastering The VIVA: A Comprehensive guide to excelling in your PhD Defense

Mohd Farid Shamsudin

Affendy Abu Hassim

2023/10/22

Understanding Customer Satisfaction of Chatbots Service and System Quality in Banking Services

Journal of Information Technology Management

Suraya Zainol

Mohd Farid Shamsudin

Sallaudin Hassan

Nor Azila Mohd Noor

2023/1/1

CROWDSOURCING FOR BUSINESS STRATEGY AND SUSTAINABILITY: A PARTIAL LEAST SQUARE STRUCTURAL EQUATION MODEL.

Scientific Bulletin of National Mining University

MM Mia

MF Shamsudin

NM Zayed

TV Mirzoieva

I Yu Shtuler

...

2023/5/1

Beyond the Menu

Journal of Postgraduate Current Business Research

Lilies Prihantini

Mohd Farid Shamsudin

2023/7/8

Understanding passengers’ satisfaction and loyalty towards ridesharing services

Global Business and Organizational Excellence

Mohd Farid Shamsudin

Abdul Rahim Abu Bakar

Fariza Hashim

2023/1

Mediation Effect of Perceived Leaders' Empathy Between Monetary Compensation and Private Universities' Lecturers' Happiness

Asian Journal of Research in Education and Social Sciences

Sharfika Raime

Mohd Farid Shamsudin

Raemah Abdullah Hashim

Norsafriman Abd Rahman

2023/3/1

Exploring the Impact of Atmospheric Quality on Customer Satisfaction and Revisit Intentions in Fine Dining Restaurants

Asia Pacific Journal of Social Science Research

Lilies Prihantini

Mohd Farid Shamsudin

2023/7/7

Factors Influencing the Adoption of Micromobility Services

Journal of Postgraduate Current Business Research

Mohd Farid Shamsudin

Affendy Abu Hassim

2023/10/31

Giant Asia Pacific region e-hailing competitive position during the pandemic: A breath of fresh air for Malaysian e-hailing startups

International Journal of Business and Quality Research

Arman Hj Ahmad

Ridzuan Masri

Chok Nyen Vui

Seena Biju

Mohd Farid Shamsudin

...

2023/2/11

Institutional Theory in Tourism and Air Travel

Mohd Farid Shamsudin

Zawiah Abdul Majid

2023/6/23

Determinants of Customer Loyalty in Malaysia’s Telecommunication Industry

Journal of Postgraduate Current Business Research

Affendy Abu Hassim

Mohd Farid Shamsudin

2023/10/31

Halal supply chain integrity: Concept, constituents and consequences

Zawiah Abdul Majid

Mohd Farid Shamsudin

Nor Aida Abdul Rahman

2023/1/18

A Southeast Asian perspective on hotel service robots: Trans diagnostic mechanics and conditional indirect effects

Journal of Open Innovation: Technology, Market, and Complexity

Pradeep Paraman

Sanmugam Annamalah

Srikumar Chakravarthi

Thillai Raja Pertheban

Peter Vlachos

...

2023/6/1

Exploring the Influence of Live Streaming on Consumer Purchase Decisions in Social Commerce in Malaysia

Asia Pacific Journal of Social Science Research

Affendy Abu Hassim

Mohd Farid Shamsudin

2023/10/31

Purchasing Behaviour among Small Medium Enterprise (SME) customer during Covid-19 Pandemic using 7Ps approach.

Journal of Positive School Psychology

Anis Joha

Sallaudin Hassan

Mohd Farid Shamsudin

Muhammad Asyraf Hasim

2022/3/23

See List of Professors in Mohd Farid Shamsudin University(Universiti Kuala Lumpur)