Martin Wetzels

Martin Wetzels

Universiteit Maastricht

H-index: 64

Europe-Netherlands

About Martin Wetzels

Martin Wetzels, With an exceptional h-index of 64 and a recent h-index of 47 (since 2020), a distinguished researcher at Universiteit Maastricht, specializes in the field of Services Marketing and Management, Digital Marketing and Social Media, Supply Chain Management, Innovation and New Technologies.

His recent articles reflect a diverse array of research interests and contributions to the field:

Behavioural Effects of Providing Labour Market Information to Students Evidence from an Eye-tracking Pilot Study

Narrate, Act, and Resonate to Tell a Visual Story: A Systematic Review of How Images Transport Viewers

Enhancing Digital Advertising with Blockchain Technology

Enhancing digital advertising with BCT: areas of innovation

A Systematic and Visual Overview of 25 Years of the Journal of Service Research: The Journey Continues

You've lost that learning feeling: Drivers and drawbacks of channel partner disengagement with sales training

There is a secret to success: Linking customer experience management practices to profitability

How artificiality and intelligence affect voice assistant evaluations

Martin Wetzels Information

University

Position

Professor in Marketing and Supply Chain Research

Citations(all)

34773

Citations(since 2020)

15344

Cited By

24966

hIndex(all)

64

hIndex(since 2020)

47

i10Index(all)

127

i10Index(since 2020)

87

Email

University Profile Page

Universiteit Maastricht

Google Scholar

View Google Scholar Profile

Martin Wetzels Skills & Research Interests

Services Marketing and Management

Digital Marketing and Social Media

Supply Chain Management

Innovation and New Technologies

Top articles of Martin Wetzels

Title

Journal

Author(s)

Publication Date

Behavioural Effects of Providing Labour Market Information to Students Evidence from an Eye-tracking Pilot Study

Didier Fouarge

Sanne Steens

Martin Wetzels

2024/3/7

Narrate, Act, and Resonate to Tell a Visual Story: A Systematic Review of How Images Transport Viewers

Olesia Nikulina

Allard CR van Riel

Jos GAM Lemmink

Dhruv Grewal

Martin Wetzels

2024/2/8

Enhancing Digital Advertising with Blockchain Technology

Journal of Interactive Marketing

Valerio Stallone

Martin Wetzels

Dominik Mahr

Michael Klaas

2024/2

Enhancing digital advertising with BCT: areas of innovation

Valerio Stallone

Martin Wetzels

Dominik Mahr

Michael Klaas

2023

A Systematic and Visual Overview of 25 Years of the Journal of Service Research: The Journey Continues

Martin Wetzels

Dhruv Grewal

Ruud Wetzels

2023/11

You've lost that learning feeling: Drivers and drawbacks of channel partner disengagement with sales training

Industrial Marketing Management

Cinthia Beccacece Satornino

Jan Pelser

Martin Wetzels

Ko de Ruyter

Dhruv Grewal

2023/8/1

There is a secret to success: Linking customer experience management practices to profitability

Journal of Retailing and Consumer Services

Ruud WH Wetzels

Martin Wetzels

2023/7/1

How artificiality and intelligence affect voice assistant evaluations

Journal of the Academy of Marketing Science

Abhijit Guha

Timna Bressgott

Dhruv Grewal

Dominik Mahr

Martin Wetzels

...

2023/7

Display advertising: the role of context and advertising appeals from a resistance perspective

Journal of Research in Interactive Marketing

Rodoula H Tsiotsou

Leonidas Hatzithomas

Martin Wetzels

2023/4/4

Toward Multisensory Customer Experiences

Susan Stead

Ruud Wetzels

Martin Wetzels

Gaby Odekerken-Schröder

Dominik Mahr

2022/3/26

Perceived omnichannel customer experience (OCX): Concept, measurement, and impact

Journal of Retailing

Syed Mahmudur Rahman

Jamie Carlson

Siegfried P Gudergan

Martin Wetzels

Dhruv Grewal

2022/12/1

The impact of asymmetric perceptions of buyer-supplier governance mechanisms on relational rents

International Journal of Operations & Production Management

Evelyne Vanpoucke

Martin Wetzels

Frank Rozemeijer

Marion Pilzak-Blonska

2022/1/3

The revolution of digital advertising will be tokenized

Valerio Stallone

Martin Wetzels

Dominik Mahr

Michael Klaas

2022

Toward multisensory customer experiences: a cross-disciplinary bibliometric review and future research directions

Susan Stead

Ruud Wetzels

Martin Wetzels

Gaby Odekerken-Schröder

Dominik Mahr

2022/8

Trust at first talk: The role of delight and trustworthiness in voice-assisted smart service encounters

Timna Bressgott

Jonas Föhr

Dominik Mahr

Claas Christian Germelmann

Martin Wetzels

2022

How communications by AI-enabled voice assistants impact the customer journey

Journal of Service Management

Dhruv Grewal

Abhijit Guha

Elisa Schweiger

Stephan Ludwig

Martin Wetzels

2022/7/8

The Differential Effects of CSR and CSI on Consumer Willingness to Pay: Implications for Service Providers and Retailers

SMR-Journal of Service Management Research

Sabine Benoit

Julia Hartmann

Christina Sichtmann

Martin Wetzels

2022/7/7

Ausgewählte Literatur zum Themengebiet „Smart Services “

Smart Services

SJ Bell

S Auh

AB Eisingerich

2022

Moving service research forward

Ming-Hui Huang

Edward Malthouse

Stephanie Noble

Martin Wetzels

2021/11

Applications of Blockchain Technology in marketing—A systematic review of marketing technology companies

Valerio Stallone

Martin Wetzels

Michael Klaas

2021/9/1

See List of Professors in Martin Wetzels University(Universiteit Maastricht)

Co-Authors

H-index: 98
Ko de Ruyter

Ko de Ruyter

King's College

H-index: 40
Jos Lemmink

Jos Lemmink

Universiteit Maastricht

H-index: 39
Anne Roggeveen

Anne Roggeveen

Babson College

H-index: 35
richard feinberg

richard feinberg

Purdue University

H-index: 30
Gerard Pfann

Gerard Pfann

Universiteit Maastricht

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