maria francesca renzi

maria francesca renzi

Università degli Studi Roma Tre

H-index: 18

Europe-Italy

About maria francesca renzi

maria francesca renzi, With an exceptional h-index of 18 and a recent h-index of 15 (since 2020), a distinguished researcher at Università degli Studi Roma Tre, specializes in the field of quality management, customer satisfaction manage, Transformative service research, process management, service management.

His recent articles reflect a diverse array of research interests and contributions to the field:

A systematic literature review on transformative practices and well-being outcomes in healthcare service

Unveiling the role of gamification in shared mobility services

Scoping good papers for organizations' sustainability in management and engineering research

Civita di Bagnoregio, Italy: towards a people-centred heritage branding approach

Women in sustainability: organizational sustainability 2021

Does emotion affect distance learning students’ satisfaction during the COVID-19 lockdown?

Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption

Improving Service Quality Through Individuals’ Satisfaction. Evidence from the Healthcare Sector

maria francesca renzi Information

University

Position

___

Citations(all)

1443

Citations(since 2020)

1004

Cited By

742

hIndex(all)

18

hIndex(since 2020)

15

i10Index(all)

23

i10Index(since 2020)

18

Email

University Profile Page

Università degli Studi Roma Tre

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maria francesca renzi Skills & Research Interests

quality management

customer satisfaction manage

Transformative service research

process management

service management

Top articles of maria francesca renzi

Title

Journal

Author(s)

Publication Date

A systematic literature review on transformative practices and well-being outcomes in healthcare service

Veronica Ungaro

Laura Di Pietro

Roberta Guglielmetti Mugion

Maria Francesca Renzi

2024/2/13

Unveiling the role of gamification in shared mobility services

Environment, Development and Sustainability

Maria Giovina Pasca

Roberta Guglielmetti Mugion

Laura Di Pietro

Maria Francesca Renzi

2024/1/29

Scoping good papers for organizations' sustainability in management and engineering research

Frontiers in Sustainability

Tomohiko Sakao

Cheryl Desha

Ilija Djekic

Claudio Favi

Olawale Emmanuel Olayide

...

2023

Civita di Bagnoregio, Italy: towards a people-centred heritage branding approach

Journal of Heritage Tourism

Mohamed Amer

Manal Ginzarly

Maria-Francesca Renzi

2023

Women in sustainability: organizational sustainability 2021

Frontiers in Sustainability. Section Sustainable Organizations

Maria Barreiro-Gen

Maria Francesca Renzi

Cíntia SB Tortato

2023

Does emotion affect distance learning students’ satisfaction during the COVID-19 lockdown?

Total Quality Management & Business Excellence

Flaminia Musella

Roberta Guglielmetti Mugion

Stefania Zanda

Maria Francesca Renzi

2023/5/19

Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption

Sustainability

Maria Francesca Renzi

Veronica Ungaro

Laura Di Pietro

Roberta Guglielmetti Mugion

Maria Giovina Pasca

2022/11/24

Improving Service Quality Through Individuals’ Satisfaction. Evidence from the Healthcare Sector

Roberta Guglielmetti Mugion

Maria Francesca Renzi

Laura Di Pietro

2022/5/25

Sustainability and resiliency in organizations during times of crises: Addressing the challenges of COVID-19

Frontiers in Sustainability

Ubiratã Tortato

Maria Francesca Renzi

Primiano Di Nauta

Rodrigo Lozano

2022/1/18

Transformative value: the role of volunteers in creating well-being in healthcare service

QUIS17

L Di Pietro

Veronica Ungaro

MF Renzi

B Edvardsson

2022/1/12

The relation between collaborative consumption and subjective well-being: An analysis of P2P accommodation

Sustainability

Martina Toni

Maria Francesca Renzi

Laura Di Pietro

Roberta Guglielmetti Mugion

Giovanni Mattia

2021/5/21

Promoting the propensity for blood donation through the understanding of its determinants

BMC health services research

Roberta Guglielmetti Mugion

Maria Giovina Pasca

Laura Di Di Pietro

Maria Francesca Renzi

2021/12

COVID-19 Pandemic and Sustainable Consumers Behaviours: Consumer’s Perspectives During the Lockdown

27nd International Sustainable Development Research Society Conference, Mid Sweden University

Veronica Ungaro

Laura Di Pietro

FM Renzi

Gabriella Arcese

GM Pasca

2021

Industry 4.0 an empirical analysis of users’ intention in the automotive sector

International Journal of Quality and Service Sciences

Martina Toni

Maria Francesca Renzi

Maria Giovina Pasca

Roberta Guglielmetti Mugion

Laura di Pietro

...

2021/11/23

Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review

Maria Giovina Pasca

Maria Francesca Renzi

Laura Di Pietro

Roberta Guglielmetti Mugion

2021/8/17

Gamification and service quality in bike sharing: an empirical study in Italy

The TQM Journal

Maria Giovina Pasca

Roberta Guglielmetti Mugion

Martina Toni

Laura Di Pietro

Maria Francesca Renzi

2021/10/28

Sustainable business practices for transformative change: The case of Eataly

Laura Di Pietro

Maria Francesca Renzi

Bo Edvardsson

2021/9/5

Transformative service research: a conceptual framework based on consumer's perspective

International Journal of Retail & Distribution Management

Veronica Ungaro

Laura Di Pietro

Maria Francesca Renzi

Roberta Guglielmetti Mugion

Maria Giovina Pasca

2021/8/11

La didattica a distanza ai tempi del Covid-19: il punto di vista dei docenti e degli studenti universitari

Maria Francesca Renzi

R Guglielmetti Mugion

L Di Pietro

Veronica Ungaro

Maria Giovina Pasca

2020

Sistema educativo e Covid 19-qualità e resilienza

Mf Renzi

R Guglielmetti Mugion

L Di Pietro

S Capogna

F Musella

...

2020

See List of Professors in maria francesca renzi University(Università degli Studi Roma Tre)

Co-Authors

H-index: 65
Marianna Sigala

Marianna Sigala

University of South Australia

H-index: 30
Ida Gremyr

Ida Gremyr

Chalmers tekniska högskola

H-index: 21
Henrik Eriksson

Henrik Eriksson

Chalmers tekniska högskola

H-index: 18
Hendry Raharjo

Hendry Raharjo

Chalmers tekniska högskola

H-index: 17
Padma Panchapakesan

Padma Panchapakesan

Instituto Universitário de Lisboa

H-index: 15
Laura Di Pietro

Laura Di Pietro

Università degli Studi Roma Tre

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