Ki Joon Back
University of Houston
H-index: 49
North America-United States
Top articles of Ki Joon Back
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
The two sides of hotel green practices in customer experience: an integrated approach of the Kano model and business analytics | Journal of Travel & Tourism Marketing | H. Park M. Bitaab M. Lee K-J Back | 2024 |
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature | Journal of Hospitality and Tourism Management | Tiffany S Legendre Anni Ding Ki-Joon Back | 2024/3/1 |
ESGs and SDGs | Jinsoo Lee Ki-Joon Back Jungkun Park | 2024/1/2 | |
A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas | International Journal of Contemporary Hospitality Management | Hyekyung Park Minwoo Lee Ki-Joon Back | 2023 |
Integrating the reviewers’ and readers’ perceptions of negative online reviews for customer decision-making: a mixed-method approach | International Journal of Contemporary Hospitality Management | Soo Yeon Kwak Minjung Shin Minwoo Lee Ki-Joon Back | 2023/3/21 |
Why am I satisfied? See my reviews–Price and location matter in the restaurant industry | International Journal of Hospitality Management | Jaewook Kim Minwoo Lee Wooseok Kwon Hyekyung Park Ki-Joon Back | 2022/2/1 |
The loyalty program for our self-esteem: The role of collective self-esteem in luxury hotel membership programs | Cornell Hospitality Quarterly | Minjung Shin Ki-Joon Back Choong-Ki Lee Young-Sub Lee | 2022/2 |
Is hotel technology a double-edged sword on customer experience? A mixed-method approach using big data | Journal of Hospitality & Tourism Research | Hyekyung Park Minwoo Lee Ki-Joon Back Agnes DeFranco | 2022/11/23 |
Luxury Hospitality Services | Ki-Joon Back Jungkun Park Kathy LaTour | 2022 | |
A cross-country study of gambling fallacies: South Korea, USA, and Switzerland | International Journal of Tourism and Hospitality Research | Ki-Joon Back Choong-Ki Lee Minjung Shin | 2022/10 |
Luxury hospitality services: Editorial comment | Ki-Joon Back Jung Kun Park Kathy LaTour | 2022/2 | |
THE ROLE OF NEGATIVE EMOTIONS EMBEDDED IN ONLINE REVIEWS ON CUSTOMER DECISION MAKING: DO ONLINE REVIEW PLATFORM MATTERS? | Soo Yeon Kwak Minwoo Lee Ki-Joon Back Minjung Shin | 2021/6/30 | |
Integrating technology to service innovation: Key issues and future research directions in hospitality and tourism | Minwoo Lee Jiseon Ahn Minjung Shin Wooseok Kwon Ki-Joon Back | 2021/4/8 | |
Exploring the roles of DMO’s social media efforts and information richness on customer engagement: empirical analysis on Facebook event pages | Journal of Travel Research | Minwoo Lee Jung Hwa Hong Sunghun Chung Ki-Joon Back | 2021/3 |
Artificial intelligence for hospitality big data analytics: developing a prediction model of restaurant review helpfulness for customer decision-making | International Journal of Contemporary Hospitality Management | Minwoo Lee Wooseok Kwon Ki-Joon Back | 2021 |
Assessing restaurant review helpfulness through big data: dual-process and social influence theory | Journal of Hospitality and Tourism Technology | Wooseok Kwon Minwoo Lee Ki-Joon Back KY Lee | 2021 |
Modified scales for organizational identification and organizational disidentification for the foodservice industry | International journal of hospitality management | So Hee Park Ki-Joon Back | 2020/10/1 |
Exploring internal benefits of medical tourism facilitators’ satisfaction: customer orientation, job satisfaction, and work performance | Journal of Healthcare Management | Jung-Kun Park Jiseon Ahn Sang-Lin Han Ki-Joon Back Myunga An | 2020/3/1 |
Exploring the underlying factors of customer value in restaurants: A machine learning approach | International Journal of Hospitality Management | Wooseok Kwon Minwoo Lee Ki-Joon Back | 2020/10 |
Effect of cognitive engagement on the development of brand love in a hotel context | Journal of Hospitality & Tourism Research | Minjung Shin Ki-Joon Back | 2020/2 |
