Jose Marcos Carvalho de Mesquita
University of Connecticut
H-index: 15
North America-United States
Top articles of Jose Marcos Carvalho de Mesquita
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
The Role of Customer Complaint Management on Switching Intention and Customer Exit in Fitness Centers | Services Marketing Quarterly | Marco Tulio Campos Pimenta Jose Marcos Carvalho de Mesquita Hyunju Shin Andre Torres Urdan | 2023/1/2 |
Status consumption in emerging markets: Evidence from Brazil | Latin American Business Review | Custodio Genésio da Costa Filho José Marcos Carvalho de Mesquita Daniel Carvalho de Rezende | 2023/1/2 |
Measuring the intention-behavior gap in service failure and recovery: the moderating roles of failure severity and service recovery satisfaction | European Journal of Marketing | Jose Marcos Carvalho de Mesquita Hyunju Shin Andre Torres Urdan Marco Tulio Campos Pimenta | 2023/6/9 |
The Pandemic Crisis Effects on Subjective Well-Being and Consumer Behavior: An Abstract | Gregory J Kivenzor Jose Marcos Carvalho de Mesquita Erik Kostelijk Elena Reutskaja Andrew Ivchenko | 2022/5/25 | |
Are consumption patterns linked to life satisfaction? An exploratory study in Brazil | International Journal of Emerging Markets | José Marcos Carvalho de Mesquita Gregory J Kivenzor Natália Corradi Franco | 2021/3/1 |
Marketing analytics: statistical tools for marketing and consumer behavior using SPSS | Jose Marcos Carvalho De Mesquita Erik Kostelijk | 2021/11/1 | |
Análise dos Efeitos da Injustiça em Preços e das Emoções Negativas sobre a Lealdade: uma Análise Multigrupos | REASU-Revista Eletrônica de Administração da Universidade Santa Úrsula | Marcelo Silva Ângelo Ferreira Henrique Cordeiro Martins José Marcos Carvalho de Mesquita | 2021/9/22 |
Taxonomy of comprehensive strategies and organizational competencies as influences of performance: Analysis in the sector of jewels, semi jewels and imitation jewelry | Ronielton Rezende Oliveira José Marcos Carvalho de Mesquita Luiza Chagas de Mendonça | 2020 | |
Does Positive E-WOM Always Improve Firm’s Performance? Evidences from Emerging Markets: An Abstract | Ronaldo Pereira Nunes José Marcos Carvalho de Mesquita | 2020 | |
Customer centricity: uma análise bibliométrica da produção acadêmica | Revista de Administração da UFSM | Luciana Faluba Damázio João Luiz Soares Helena Belintani Shigaki Carlos Alberto Gonçalves José Marcos Carvalho de Mesquita | 2020/12/28 |
Satisfação e Comprometimento dos Médicos: Estudo em Instituições Hospitalares | Revista de Administração Unimep | Ana Maria Martuscelli Botrel José Marcos Carvalho de Mesquita Alessandra Mesquita Bastos Mario Teixeira Reis Neto | 2020/12/21 |
Social media interactions and offline purchasing decisions: differences between products and services | Maria Leticia Ribeiro Lousada Paula Braz de Matos e Souza José Marcos Carvalho de Mesquita | 2020/12/14 | |
A influência dos atributos educacionais dos cursos profissionalizantes na empregabilidade | RAUnP-ISSN 1984-4204-Digital Object Identifier (DOI): http://dx. doi. org/10.21714/raunp. | Ellen Queiroz José Mesquita Paulo Isnard | 2020/9/22 |
Co-Authors
