Joel E. Collier

Joel E. Collier

Mississippi State University

H-index: 24

North America-United States

About Joel E. Collier

Joel E. Collier, With an exceptional h-index of 24 and a recent h-index of 21 (since 2020), a distinguished researcher at Mississippi State University, specializes in the field of Services Marketing, Service Recovery, Self-Service Technology.

His recent articles reflect a diverse array of research interests and contributions to the field:

Nostalgia and forestalgia: insights, evaluation, and implications for advertising and product typology

You can’t touch this: Driving purchase justification for hedonic online purchases

Ideally human-ish: How anthropomorphized do you have to be in shopper-facing retail technology?

It’s not whether you win or lose, it’s how you play: customer delight in unpredictable experiential encounters

Once Upon a Product: Storytelling with Online Product Descriptions: An Abstract

List of Reviewers for the Special Issue of the Journal of Service Research

Perceived market orientation in the product return experience and its impact on post-purchase behavior

Applied structural equation modeling using AMOS: Basic to advanced techniques

Joel E. Collier Information

University

Position

Professor of Marketing

Citations(all)

5401

Citations(since 2020)

3007

Cited By

3223

hIndex(all)

24

hIndex(since 2020)

21

i10Index(all)

27

i10Index(since 2020)

23

Email

University Profile Page

Mississippi State University

Google Scholar

View Google Scholar Profile

Joel E. Collier Skills & Research Interests

Services Marketing

Service Recovery

Self-Service Technology

Top articles of Joel E. Collier

Title

Journal

Author(s)

Publication Date

Nostalgia and forestalgia: insights, evaluation, and implications for advertising and product typology

Journal of advertising

R Wixel Barnwell

Joel Collier

Kevin J Shanahan

2023/3/15

You can’t touch this: Driving purchase justification for hedonic online purchases

Journal of Business Research

Alexandra Krallman

Donald C Barnes

Matthew M Lastner

Joel E Collier

2023/1/1

Ideally human-ish: How anthropomorphized do you have to be in shopper-facing retail technology?

Journal of Retailing

Christian Barney

Tyler Hancock

Carol L Esmark Jones

Brett Kazandjian

Joel E Collier

2022/12/1

It’s not whether you win or lose, it’s how you play: customer delight in unpredictable experiential encounters

European Journal of Marketing

Donald C Barnes

Mark J Pelletier

Joel E Collier

Sharon E Beatty

2022/10/4

Once Upon a Product: Storytelling with Online Product Descriptions: An Abstract

Christian Barney

Michael Breazeale

Joel Collier

2022/5/25

List of Reviewers for the Special Issue of the Journal of Service Research

Journal of Service Research

Raj Agnihotri

Daniel Bachrach

Donald Barnes

Christopher Blocker

Willy Bolander

...

2020

Perceived market orientation in the product return experience and its impact on post-purchase behavior

Journal of Marketing Theory and Practice

Robert S Moore

Joel E Collier

Zachary Williams

Melissa L Moore

2020/7/2

Applied structural equation modeling using AMOS: Basic to advanced techniques

Joel Collier

2020/5/25

See List of Professors in Joel E. Collier University(Mississippi State University)