Jenny van Doorn
Rijksuniversiteit Groningen
H-index: 26
Europe-Netherlands
Top articles of Jenny van Doorn
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
Cobotic service teams and power dynamics: Understanding and mitigating unintended consequences of human-robot collaboration in healthcare services | Journal of the Academy of Marketing Science | Ilana Shanks Maura L Scott Martin Mende Jenny van Doorn Dhruv Grewal | 2024/3/2 |
Healthy shopping dynamics: The healthiness of sequential grocery choices | Journal of Retailing | Koert van Ittersum Martine T van der Heide Niels Holtrop Tammo HA Bijmolt Jenny van Doorn | 2024/3/1 |
Organizational frontlines in the digital age: The Consumer–Autonomous Technology–Worker (CAW) framework | Journal of Business Research | Jenny Van Doorn Edin Smailhodzic Stefano Puntoni Jia Li Jan Hendrik Schumann | 2023/9/1 |
Robots do not judge: service robots can alleviate embarrassment in service encounters | Journal of the Academy of Marketing Science | Jana Holthöwer Jenny van Doorn | 2023/7 |
Waste on Impulse? Food ordering, calorie intake and waste in out-of-home consumption | Journal of Business Research | Jenny van Doorn Marit Luiting-Drijfhout Koert van Ittersum | 2023/10/1 |
The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration | International Journal of Information Management | Chenming Peng Jenny van Doorn Felix Eggers Jaap E Wieringa | 2022/10/1 |
Are you being served? Managing waist and waste via serving size, unit size, and self-serving | Food Quality and Preference | Amber Werkman Jenny van Doorn Koert van Ittersum | 2022/7/1 |
Artificial intelligence and robotics in marketing | Jana Holthöwer Jenny van Doorn | 2021/10/29 | |
The warm glow of recycling can make us more wasteful | Journal of Environmental Psychology | Jenny van Doorn Tim Kurz | 2021/10/1 |
Robots, AI, and Virtual Influencers, Oh My!: The Role of Anthropomorphism and Social Influences on Consumer Response to AI | Donna Hoffman Michael Haenlein Andrew Stephen Jenny van Doorn Marina Leban | 2021 | |
Power to the Robots!? How Consumers Respond to Robotic Leaders in Cobotic Service Teams | Marketing Science Institute Working Paper Series 2021 | Ilana Shanks Maura Scott Martin Mende Jenny van Doorn Dhruv Grewal | 2021 |
The Internet of Everything: Smart things and their impact on business models | Journal of Business Research | David J Langley Jenny van Doorn Irene CL Ng Stefan Stieglitz Alexander Lazovik | 2021/1/1 |
Does sustainability sell? The impact of sustainability claims on the success of national brands’ new product introductions | Journal of Business Research | Jenny van Doorn Hans Risselada Peter C Verhoef | 2021/12/1 |
Sustainability claims and perceived product quality: The moderating role of brand CSR | Sustainability | Jenny van Doorn Peter C Verhoef Hans Risselada | 2020/1 |
En (i) g? Robots en kunstmatige intelligentie in de dienstverlening | Jenny van Doorn | 2020/3/3 | |
Consumer Consequences of Robotic Replacement | Advances in Consumer Research | Bernd Schmitt Armin Granulo Christoph Fuchs Jenny van Doorn Jana Holthoewer | 2020 |
