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Jason Q. Zhang

Jason Q. Zhang

Loyola University Maryland

H-index: 11

North America-United States

Contact Jason Q. Zhang

About Jason Q. Zhang

Jason Q. Zhang, With an exceptional h-index of 11 and a recent h-index of 11 (since 2020), a distinguished researcher at Loyola University Maryland, specializes in the field of marketing, consumer product reviews, customer experience.

His recent articles reflect a diverse array of research interests and contributions to the field:

Measuring customer experience management and its impact on financial performance

Designing a customer experience management course

Jason Q. Zhang Information

University

Position

Professor of Marketing

Citations(all)

2731

Citations(since 2020)

1534

Cited By

1783

hIndex(all)

11

hIndex(since 2020)

11

i10Index(all)

11

i10Index(since 2020)

11

Email

University Profile Page

Google Scholar

Jason Q. Zhang Skills & Research Interests

marketing

consumer product reviews

customer experience

Top articles of Jason Q. Zhang

Title

Journal

Author(s)

Publication Date

Measuring customer experience management and its impact on financial performance

European Journal of Marketing

Richard R Klink

Jason Q Zhang

Gerard A Athaide

2020/10/19

Designing a customer experience management course

Journal of Marketing Education

Richard R Klink

Jason Q Zhang

Gerard A Athaide

2020/8

See List of Professors in Jason Q. Zhang University(Loyola University Maryland)