Jagdip Singh

Jagdip Singh

Case Western Reserve University

H-index: 55

North America-United States

About Jagdip Singh

Jagdip Singh, With an exceptional h-index of 55 and a recent h-index of 37 (since 2020), a distinguished researcher at Case Western Reserve University, specializes in the field of Organizational Frontlines (OF).

His recent articles reflect a diverse array of research interests and contributions to the field:

Interfaces, Interactions, Time, and the Frontline Nexus: Foundational Constructs and Focus for the Field of Organizational Frontlines

Pragmatic learning in family SMEs: a qualitative study of functional overload among family SME owner-managers

22. Myth and reality: boundary spanning work in B2B frontlines

One-voice strategy for customer engagement

Privacy and Personalization Strategies for Winning Customer Trust and Promoting Customer Engagement

B2B E-Negotiations and Influence Tactics

Jagdip Singh Information

University

Position

___

Citations(all)

32013

Citations(since 2020)

9033

Cited By

25999

hIndex(all)

55

hIndex(since 2020)

37

i10Index(all)

76

i10Index(since 2020)

60

Email

University Profile Page

Case Western Reserve University

Google Scholar

View Google Scholar Profile

Jagdip Singh Skills & Research Interests

Organizational Frontlines (OF)

Top articles of Jagdip Singh

Title

Journal

Author(s)

Publication Date

Interfaces, Interactions, Time, and the Frontline Nexus: Foundational Constructs and Focus for the Field of Organizational Frontlines

Journal of Service Research

Jagdip Singh

R Gary Bridge

2023

Pragmatic learning in family SMEs: a qualitative study of functional overload among family SME owner-managers

Journal of Knowledge Management

Stephanie Querbach

Nadine Kammerlander

Jagdip Singh

Matthias Waldkirch

2022/2/22

22. Myth and reality: boundary spanning work in B2B frontlines

Handbook of Business-to-Business Marketing

Jagdip Singh

Detelina Marinova

Steven P Brown

2022/7/15

One-voice strategy for customer engagement

Journal of Service Research

Jagdip Singh

Satish Nambisan

R Gary Bridge

Jürgen Kai-Uwe Brock

2021/2

Privacy and Personalization Strategies for Winning Customer Trust and Promoting Customer Engagement

Academy of Management Proceedings

Qiyao Pu

Jagdip Singh

Satish Nambisan

Sunita Sah

Timothy Summers

2020

B2B E-Negotiations and Influence Tactics

Journal of Marketing

Sunil Detelina Marinova Jagdip Singh Singh

2020

See List of Professors in Jagdip Singh University(Case Western Reserve University)

Co-Authors

H-index: 42
Edwin J. Nijssen

Edwin J. Nijssen

Technische Universiteit Eindhoven

H-index: 20
JB Silvers

JB Silvers

Case Western Reserve University

academic-engine