Hyun Jeong "Jenny" Kim
Washington State University
H-index: 33
North America-United States
Top articles of Hyun Jeong "Jenny" Kim
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
Error aversion versus error management: does organizational error culture affect employees’ customer orientation? | Journal of Hospitality & Tourism Research | Demi Shenrui Deng Hyun Jeong Kim Hyounae Min Jessica C Murray | 2024/2 |
Serving diverse customers: The impact of cultural intelligence on employee burnout, engagement, and job satisfaction | Journal of Hospitality & Tourism Research | Hyounae Min Hyun Jeong Kim Jerome Agrusa | 2023/3 |
How cultural intelligence facilitates employee voice in the hospitality industry | Sustainability | Lu Yuan Hyun Jeong Kim Hyounae Min | 2023/5/31 |
Understanding the value of host-guest intimacy behind online reviews of Airbnb | International Journal of Hospitality Management | Wei-Wei Qiu Hai-Tao Yu Chin-Hsun Ken Tsai Ming-Hsiang Chen Hyun Jeong Kim | 2023/10/1 |
The next generation’s intent to move into senior living communities | International Journal of Hospitality and Tourism Administration | Zihui Ma Hyun Jeong Kim Nancy Swanger | 2023 |
How does hotel employees’ psychological capital promote adaptive performance? The role of change readiness | Journal of Hospitality and Tourism Management | Cheng-Yi Luo Chin-Hsun Ken Tsai Ching-Hui Joan Su Hyun Jeong Kim Jun-Li Gao | 2022/6/1 |
Servant leadership elevates supervisor-subordinate guanxi: An investigation of psychological safety and organizational identification | International Journal of Hospitality Management | Wan Qing Lv Li Chao Shen Chin-Hsun Ken Tsai Ching-Hui Joan Su Hyun Jeong Kim | 2022/2/1 |
Departing remarks: Thank you all! | Hyun Jeong Kim Miyoung Jeong | 2022/1/2 | |
Hospitality and tourism higher education in the post-COVID era: is it time to change? | Journal of Hospitality & Tourism Education | Jing Xu Pimtong Tavitiyaman Hyun Jeong Kim Siu-kam Jamie Lo | 2022/10/2 |
What has happened and what will drive changes in hospitality and tourism education? | Journal of Hospitality & Tourism Research | Hyun Jeong Kim Miyoung Jeong | 2021/6 |
Emotional intelligence as a predictor of academic performance in hospitality higher education | Revista Complutense de educación | Federico Pulido Acosta Francisco Herrera Clavero | 2017/1/1 |
Relative effects of physical environment and employee performance on customers’ emotions, satisfaction, and behavioral intentions in upscale restaurants | Sustainability | Kisang Ryu Hyun Jeong Kim Hwangyu Lee Bongheon Kwon | 2021/8/25 |
How COVID-19 influences hospitality and tourism education: Challenges, opportunities, and new directions | Soobin Seo Hyun Jeong Kim | 2021/7/3 | |
Customer mistreatment and service performance: A self-consistency perspective | International Journal of Hospitality Managment | Jeongdoo Park Hyun Jeong Kim | 2020 |
Chipotle Mexican Grill's food crisis conundrum | Journal of Hospitality and Tourism Cases | Jessica Murray Hyun Jeong Kim | 2020 |
Co-Authors
