Hyounae (Kelly) Min
California State Polytechnic University, Pomona
H-index: 14
North America-United States
Top articles of Hyounae (Kelly) Min
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
Error aversion versus error management: does organizational error culture affect employees’ Customer Orientation? | Journal of Hospitality & Tourism Research | Demi Shenrui Deng Hyun Jeong Kim Hyounae Min Jessica C Murray | 2024/2 |
Serving diverse customers: The impact of cultural intelligence on employee burnout, engagement, and job satisfaction | Journal of Hospitality & Tourism Research | Hyounae Min Hyun Jeong Kim Jerome Agrusa | 2023/3 |
Impression management goals and job candidate’s race: A test of competing models | International Journal of Hospitality Management | Hyounae Kelly Min Yaou Hu Saehya Ann | 2023/2/1 |
How Cultural Intelligence Facilitates Employee Voice in the Hospitality Industry | Sustainability | Lu Yuan Hyun Jeong Kim Hyounae Min | 2023/5/31 |
How observed customer mistreatment of supervisors affects employees’ service sabotage: A cross-cultural examination from the deontic justice theory | International Journal of Hospitality Management | Wen Jiang Cass Shum Hyounae Kelly Min Ye Ding | 2023/4/1 |
The dark side of artificial intelligence in service: The “watching-eye” effect and privacy concerns | International Journal of Hospitality Management | Yaou Hu Hyounae Kelly Min | 2023/4/1 |
What is my calling? An exploratory mixed-methods approach to conceptualizing hospitality career calling | International Journal of Contemporary Hospitality Management | Lindsey Lee Sandra Sun-Ah Ponting Ankita Ghosh Hyounae Min | 2022/7/26 |
Enjoyment or indulgence: What draws the line in hedonic food consumption? | International Journal of Hospitality Management | Yaou Hu Hyounae Kelly Min | 2022/7/1 |
Revisiting the effects of smile intensity on judgments of warmth and competence: The role of industry context | International Journal of Hospitality Management | Hyounae Kelly Min Yaou Hu | 2022/4/1 |
How sincere is an apology? Recovery satisfaction in a robot service failure context | Journal of Hospitality & Tourism Research | Yaou Hu Hyounae Min Na Su | 2021/8 |
The influence of customer race on perceived discrimination, anger and coping strategies following subtle degradation of restaurant service | International Journal of Contemporary Hospitality Management | Hyounae Min Jeff Joireman | 2021/3/15 |
Turnover intention in the hospitality industry: A meta-analysis | International Journal of Hospitality Management | Jeongdoo Park Hyounae Kelly Min | 2020/9/1 |
Toward understanding the attitude measurements in hospitality research | International Journal of Hospitality Management | Hyounae Kelly Min Jeongdoo Park Yaou Hu | 2020/8/1 |
Open to diversity! Investigating the impact of cultural intelligence on students’ preference for group work | Journal of Hospitality & Tourism Education | Hyounae Min Patrick C Lee Jeongdoo Park | 2020/1/2 |
