Guangzhi Shang

Guangzhi Shang

Florida State University

H-index: 13

North America-United States

About Guangzhi Shang

Guangzhi Shang, With an exceptional h-index of 13 and a recent h-index of 12 (since 2020), a distinguished researcher at Florida State University, specializes in the field of consumer product returns, retail operations, labor productivity, cryptocurrency, blockchain.

His recent articles reflect a diverse array of research interests and contributions to the field:

Causal inference under selection on observables in operations management research: Matching methods and synthetic controls

Gender Differences in Multitasking: Evidence from the Real Estate Brokerage Industry

Need for speed, but how much does it cost? Unpacking the fee‐speed relationship in Bitcoin transactions

The impact of waiting on customer‐instigated service time: Field evidence from a live‐chat contact center

The Effect of COVID-19 on the Project Supply and Demand of Crowdfunding: Evidence from Kickstarter

Empirical research methods department:: Mission, learnings, and future plans

Order basket contents and consumer returns

Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications

Guangzhi Shang Information

University

Position

___

Citations(all)

788

Citations(since 2020)

675

Cited By

312

hIndex(all)

13

hIndex(since 2020)

12

i10Index(all)

15

i10Index(since 2020)

13

Email

University Profile Page

Florida State University

Google Scholar

View Google Scholar Profile

Guangzhi Shang Skills & Research Interests

consumer product returns

retail operations

labor productivity

cryptocurrency

blockchain

Top articles of Guangzhi Shang

Title

Journal

Author(s)

Publication Date

Causal inference under selection on observables in operations management research: Matching methods and synthetic controls

Available at SSRN 4310241

Ovunc Yilmaz

Yoonseock Son

Guangzhi Shang

Hayri Alper Arslan

2024

Gender Differences in Multitasking: Evidence from the Real Estate Brokerage Industry

Available at SSRN 4234740

Guangzhi Shang

Yanting Wu

Tingyu Zhou

2023/2/1

Need for speed, but how much does it cost? Unpacking the fee‐speed relationship in Bitcoin transactions

Journal of Operations Management

Guangzhi Shang

Noyan Ilk

Shaokun Fan

2023/1

The impact of waiting on customer‐instigated service time: Field evidence from a live‐chat contact center

Journal of Operations Management

Noyan Ilk

Guangzhi Shang

2022/7

The Effect of COVID-19 on the Project Supply and Demand of Crowdfunding: Evidence from Kickstarter

Available at SSRN 4137481

Dan Liu

Guangzhi Shang

Cynthia Fan Yang

2022/6/15

Empirical research methods department:: Mission, learnings, and future plans

Guangzhi Shang

Mikko Rönkkö

2022/3/3

Order basket contents and consumer returns

Decision Sciences

Mengmeng Wang

Guangzhi Shang

Ying Rong

Michael R Galbreth

2022

Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications

Journal of Operations Management

Övünç Yılmaz

Mark Ferguson

Pelin Pekgün

Guangzhi Shang

2022/9

Relationship between Package Delivery Speed and Product Returns Revisited: Endogeneity and Nonlinearity

Available at SSRN 4175658

Mengmeng Wang

Guangzhi Shang

Ying Rong

Xiaojing Feng

Cheng Fang

2022/7/28

Stability of transaction fees in bitcoin: A supply and demand perspective

Noyan Ilk

Guangzhi Shang

Shaokun Fan

J Leon Zhao

2021/6/1

Improving customer routing in contact centers: An automated triage design based on text analytics

Journal of Operations Management

Noyan Ilk

Guangzhi Shang

Paulo Goes

2020/7

Using transactions data to improve consumer returns forecasting

Journal of Operations Management

Guangzhi Shang

Erin C McKie

Mark E Ferguson

Michael R Galbreth

2020/4

See List of Professors in Guangzhi Shang University(Florida State University)