Edwin Torres
University of Central Florida
H-index: 29
North America-United States
Top articles of Edwin Torres
Incivility meets remote work: A typology of cyber incivility behaviors
International Journal of Hospitality Management
2024/4/1
Why great service is difficult to achieve: insights from theory and practice
2024/1/2
A Multisector Analysis of Tourist Delight and Positive Visitor Outcomes
Journal of Quality Assurance in Hospitality & Tourism
2023/7/31
An interactive service recovery framework combining demand and supply approaches
International Journal of Hospitality Management
2023/2/1
Responding to negative reviews? The interplay of management response strategy and service failure type
Journal of Hospitality Marketing & Management
2023/1/2
Edwin Torres
H-Index: 20
Nan Hua
H-Index: 13
The adventurous tourist amidst a pandemic: Effects of personality, attitudes, and affect
Journal of Vacation Marketing
2022/10
Online-to-offline interactions and online community life cycles: A longitudinal study of shared leisure activities
Leisure Sciences
2022/9/23
Hungry for food and community: A study of visitors to food and wine festivals
Journal of Vacation Marketing
2022/7
Immigrant hospitality workers: Familism, acculturation experiences, and perception of workplace
International Journal of Hospitality Management
2022/5/1
Ethnography explained: Toward conducting, analyzing, and writing an ethnographic narrative
2022/4/13
Constructing a smart destination framework: A destination marketing organization perspective
Journal of Destination Marketing & Management
2022/3/1
Stepping into a Brighter Future
Rosen Research Review
2021
Negative affectivity and people's return intentions to hospitality and tourism activities: The early stages of COVID-19
Journal of Hospitality and Tourism Management
2021/12/1
Customer delight and outrage in theme parks: A roller coaster of emotions
International Journal of Hospitality & Tourism Administration
2021/5/27
No vacation needed: an exploration on why American hospitality workers won’t use up their vacation days
Journal of Human Resources in Hospitality & Tourism
2021/4/3
The impact of wearable devices on employee wellness programs: A study of hotel industry workers
International Journal of Hospitality Management
2021/2/1
Measuring delightful customer experiences: The validation and testing of a customer delight scale along with its antecedents and effects
International Journal of Hospitality Management
2020/5/1
Well on the way: An exploratory study on occupational health in hospitality
2020/5/1
Edwin Torres
H-Index: 20
Melissa Farboudi Jahromi
H-Index: 3
Theme Park Experiences and Customer Emotions
Rosen Research Review
2020
Co-Authors
