Deva Rangarajan

Deva Rangarajan

Ball State University

H-index: 24

North America-United States

About Deva Rangarajan

Deva Rangarajan, With an exceptional h-index of 24 and a recent h-index of 22 (since 2020), a distinguished researcher at Ball State University,

His recent articles reflect a diverse array of research interests and contributions to the field:

Adaptive selling, anxiety and emotional exhaustion among salespeople

Strategic renewal during crises-A pragmatist proposition for multinational enterprises in a globalized world

Customer equity drivers and repurchase intent among B2B customers: the moderating role of perceived switching cost

The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: The role of social capital

The role of ethics in business-to-business marketing: An exploratory review and research agenda

Understanding sales enablement in complex B2B companies: Uncovering similarities and differences in a cross-functional and multi-level case study

To be or not to be: a review of the (un) ethical salespeople literature

B2B Customer Journey Facilitation Across Buyer-Seller Interaction Contexts

Deva Rangarajan Information

University

Position

___

Citations(all)

3671

Citations(since 2020)

2089

Cited By

2196

hIndex(all)

24

hIndex(since 2020)

22

i10Index(all)

32

i10Index(since 2020)

30

Email

University Profile Page

Ball State University

Google Scholar

View Google Scholar Profile

Top articles of Deva Rangarajan

Title

Journal

Author(s)

Publication Date

Adaptive selling, anxiety and emotional exhaustion among salespeople

Journal of Marketing Theory and Practice

Aditi Sharma

Vaibhav Chawla

Sridhar Guda

Deva Rangarajan

Anjan Kumar Swain

2024/3/17

Strategic renewal during crises-A pragmatist proposition for multinational enterprises in a globalized world

Journal of International Management

Amitabh Anand

Sanjay Kumar Singh

Melanie Bowen

Deva Rangarajan

2024/3/11

Customer equity drivers and repurchase intent among B2B customers: the moderating role of perceived switching cost

Journal of Business & Industrial Marketing

Vibhava Srivastava

Deva Rangarajan

Vishag Badrinarayanan

2023/11/8

The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: The role of social capital

European Journal of Marketing

Omar S Itani

Vishag Badrinarayanan

Deva Rangarajan

2023/2/13

The role of ethics in business-to-business marketing: An exploratory review and research agenda

Amitabh Anand

Melanie Bowen

April J Spivack

Saeedeh Rezaee Vessal

Deva Rangarajan

2023/11/1

Understanding sales enablement in complex B2B companies: Uncovering similarities and differences in a cross-functional and multi-level case study

Industrial Marketing Management

Fabian Lauzi

Jörg Westphal

Deva Rangarajan

Tobias Schaefers

Maria C Parra-Merono

...

2023/1/1

To be or not to be: a review of the (un) ethical salespeople literature

Amitabh Anand

Melanie Bowen

Deva Rangarajan

2023/8/3

B2B Customer Journey Facilitation Across Buyer-Seller Interaction Contexts

Mekhail Mustak

Anna Salonen

Harri Terho

Deva Rangarajan

2023/6/15

Customer success management, customer health, and retention in B2B industries

International Journal of Research in Marketing

Bryan Hochstein

Clay M Voorhees

Alexander B Pratt

Deva Rangarajan

Duane M Nagel

...

2023/12/1

Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda

Journal of Personal selling & sales ManageMent

Riley Dugan

Nawar N Chaker

Edward Nowlin

Dawn Deeter-Schmelz

Deva Rangarajan

...

2023/4/3

Examining supplier, buyer, and customer triads: The critical role of conflict in interaction processes and product/service innovations

Industrial Marketing Management

C-Y Chavi

Arun Sharma

Deva Rangarajan

2022/11/1

Human Capital, Network Capital, and Systems Capital: The Three Pillars of Sales Enablement Strategy

Melanie Bowen

Deva Rangarajan

Timo Kaski

2022/10/17

Lone wolf tendency and ethical behaviors in sales: Examining the roles of perceived supervisor support and salesperson self-efficacy

Industrial Marketing Management

Bruno Lussier

Nawar N Chaker

Nathaniel N Hartmann

Deva Rangarajan

2022/7/1

B2B online sales pushes: Whether, when, and why they enhance sales performance

Production and Operations Management

Vamsi K Kanuri

Johannes Habel

Nawar N Chaker

Deva Rangarajan

Paolo Guenzi

2022/12/26

Left to their own devices? Antecedents and contingent effects of workplace anxiety in the WFH selling environment

Journal of Business & Industrial Marketing

Deva Rangarajan

Vishag Badrinarayanan

Aditi Sharma

Rakesh Kumar Singh

Sridhar Guda

2022/11/15

Understanding salespeople's resistance to, and acceptance and leadership of customer-driven change

Industrial Marketing Management

Marta Giovannetti

Arun Sharma

Silvio Cardinali

Elena Cedrola

Deva Rangarajan

2022/11/1

Social media in B2B sales: Why and when does salesperson social media usage affect salesperson performance?

Industrial Marketing Management

Melanie Bowen

Christine Lai-Bennejean

Alexander Haas

Deva Rangarajan

2021/7/1

Understanding the Digital Communication Preference of Business-to-Business Purchasers and Sellers

Bert Paesbrugghe

Teidorlang Lyngdoh

Arun Sharma

Deva Rangarajan

2021/6/29

Sales complexity and value appropriation: a taxonomy of sales situations

Journal of Business & Industrial Marketing

Deva Rangarajan

Bryan Hochstein

Duane Nagel

Teidorlang Lyngdoh

2021/12/27

Proactive value co-creation via structural ambidexterity: Customer success management and the modularization of frontline roles

Journal of Service Research

Bryan Hochstein

Nawar N Chaker

Deva Rangarajan

Duane Nagel

Nathaniel N Hartmann

2021/11

See List of Professors in Deva Rangarajan University(Ball State University)