Anna S. Mattila
Penn State University
H-index: 97
North America-United States
Top articles of Anna S. Mattila
Title | Journal | Author(s) | Publication Date |
|---|---|---|---|
Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis | International Journal of Hospitality Management | Chang Ma Alei Fan Anna S Mattila | 2024/4/1 |
Simple Morning and Complex Night: Time of Day and Complex Sensory Experiences | Journal of Service Research | Anqi Luo Anna S Mattila Lisa E Bolton | 2024/2/7 |
An angular vs. circular servicescape? The impact of shape cues and music tempo on solo diners | International Journal of Hospitality Management | Lavi Zixi Peng Anqi Angie Luo Anna S Mattila | 2024/4/1 |
Too busy to (lose) control? The influence of busyness and sense of power on consumers’ food responses | International Journal of Hospitality Management | Zixi Lavi Peng Anqi Luo Anna S Mattila | 2024/7/1 |
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach | International Journal of Information Management | Ana Rita Gonçalves Diego Costa Pinto Saleh Shuqair Marlon Dalmoro Anna S Mattila | 2024/1/23 |
Reducing resistance to sponsorship disclosure: the role of experiential versus material posts | Journal of Travel Research | Saleh Shuqair Giampaolo Viglia Diego Costa Pinto Anna S Mattila | 2024/4 |
Unintended indulgence in robotic service encounters | Annals of Tourism Research | Sungwoo Choi Lisa C Wan Anna S Mattila | 2024/5/1 |
Responsible Tourism and Hospitality | Journal of Hospitality & Tourism Research | Yixing Gao Anna S Mattila Luisa Andreu | 2024/1/19 |
The double-edged effects of visualizing wine style: sweetness scale on wine label | International Journal of Contemporary Hospitality Management | Anqi Luo Donna L Quadri-Felitti Anna S Mattila | 2024/3/29 |
The paradox of immersive artificial intelligence (AI) in luxury hospitality: how immersive AI shapes consumer differentiation and luxury value | International Journal of Contemporary Hospitality Management | Ana Rita Gonçalves Diego Costa Pinto Saleh Shuqair Anna Mattila Anel Imanbay | 2024/4/16 |
Emojis as heuristic cues: The multifaceted role of emojis in online service interactions | Journal of Consumer Behaviour | Saleh Shuqair Diego Costa Pinto Márcia Maurer Herter Anna Mattila | 2024 |
What makes experimental research publishable in leading hospitality and tourism journals? Perspectives of editorial board members | International Journal of Contemporary Hospitality Management | Xi Yu Leung Lawrence Hoc Nang Fong Xunyue Xue Anna S Mattila | 2023/6/16 |
The impact of customer misbehavior on frontline employees’ work–family conflict and withdrawal behaviors | International Journal of Contemporary Hospitality Management | Xinyuan Zhao Fujin Wang Anna S Mattila Aliana Man Wai Leong Zhenzhen Cui | 2024/4/3 |
Leveraging online selling through social media influencers | Journal of Business Research | Saleh Shuqair Raffaele Filieri Giampaolo Viglia Anna S Mattila Diego Costa Pinto | 2024/1/1 |
Face Consciousness and Moral Ambiguity: Consumers’ Willingness to Patronize Hospitality Knockoff Brands | Journal of China Tourism Research | Basak Denizci Guillet Anna Mattila Zixi Peng Lisa Gao | 2024/2/12 |
Cross-category add-on bundling: Impact of the consumption nature of bundled products on discount framing effectiveness | Journal of Travel Research | Myungkeun Song Breffni M Noone Anna S Mattila | 2023/1 |
The augmentation effect of artificial intelligence: can AI framing shape customer acceptance of AI-based services? | Current Issues in Tourism | Darina Vorobeva Diego Costa Pinto Nuno António Anna S Mattila | 2023/5/25 |
Optimizing handwritten font style to connect with customers | Cornell Hospitality Quarterly | YooHee Hwang Yixing Gao Anna S Mattila Peihao Wang | 2023/8 |
The role of service guarantees in contemporary foodservice encounters | Journal of Foodservice Business Research | Alei Fan Anna S Mattila Laurie Wu Han Shen | 2023/12/14 |
Consumer responses to time-based sales messages | Annals of Tourism Research | Bi Yang Shanshi Li Zhenyu Chen Anna S Mattila | 2023/3/1 |
