Abdelrahman Ahmed
Universidad de Sevilla
H-index: 5
Europe-Spain
Top articles of Abdelrahman Ahmed
Title | Journal | Author(s) | Publication Date |
---|---|---|---|
Data-driven subjective performance evaluation: An attentive deep neural networks model based on a call centre case | Annals of Operations Research | Abdelrahman Ahmed Uthayasankar Sivarajah Zahir Irani Kamran Mahroof Vincent Charles | 2024/2 |
A multimodal approach to improve performance evaluation of call center agent | Sensors | Abdelrahman Ahmed Khaled Shaalan Sergio Toral Yasser Hifny | 2021/4/12 |
Agent Productivity Modeling in a Call Center Domain Using Attentive Convolutional Neural Networks | Sensors | Abdelrahman Ahmed Sergio Toral Khaled Shaalan Yaser Hifny | 2020/9/25 |